1 1-to-

Effective

‘s

Discuss

Why do we do1-to-1’s?

Elementsof Effective One-on-one’s

10-10-10 method

“Constituents don’t willingly

they follow people engaged in a process.”

positions;

Kouzes/Posner

• Icebreakers

1. Get your crew member to do most of the talking.

Icebreakers help transition people from whatever they were doing

previously to focusing on the growth conversation with you.

• Relationship Builders

1. Get your crew member to do most of the talking.

If your people don’t get along with you, they won’t go along with you.

• Celebrate

2. Cheer on your employees’ wins.

You will get more of what you recognize.

• Evaluate

3. Make them think about and own their performance and the store’s performance.

Anything worth doing is worth evaluating.

• Updates/upcoming priorities

3. Make them think about and own their performance and the store’s performance.

“Don’t listen to their words; watch their feet.”

Elements of Effective One-on-one’s

“We all want progress, but

if you’re on the wrong road,PROGRESS MEANS doing an

about-turn and walking backto the right road; in that case,

the man who turns back soonest is the most progressive.”

C.S. Lewis

“A leader is not an administrator who loves to run others, but someone who carries water for his people so they can get on with their jobs.”

• Obstacles/struggles/heads-ups

Townsend of Avis

• Leadership development

4. Begin moving them to the next level of performance.

“There is no success without successors.”

“The real contest is always between what you’ve done & what you’re capable of doing.

You measure yourself against yourselfand nobody else.”

Geoffrey Gaberino

GOALS