Elearning & Education Services - OpenSistemas

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eLearning and education services - OpenSistemas

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Open Sistemas Open

SistemasOpen Source Innovation for your Business eLearning Services

01. Corporate Information

02. References, challenges and

advantages

03. Value Proposition

04. Areas of Work

05. Reference Customers

06. Success Stories

07. Contact Information

References, challenges and advantages

02.▪eLearning world advance

▪ CD distribution, Flash courses

▪ CMS systems advance

▪ Document and knowledge management advances

▪ Emergence of LMS and LCMS systems as CMS specialized on training

▪ Content editors and assistants

▪ Content reuse demand and emergence of standards

▪eLearning Challenges▪ Technological maturity needed

▪ Content, platform and network maturity

▪ Technological culture of users

▪ Support to social relation

▪ Reduced accessibility groups

▪eLearning Advantages▪ Resource saving: trips, time,

money

▪ Synchronous/Asynchronous work teacher-student, flexibility hours.

▪ Accessibility and traceability of information

▪ Distributed nature of resources and use of technology

▪ Duration y reuse, medium term investment

▪ Interaction between platforms, interoperability

References, challenges and advantages

Value Proposition

03.▪Comprehensive vision

▪ Systems and management layer

▪ Platform and development layer

▪ Formative content generation layer

▪ Support, tutorship

▪ Training services

▪ Operation under SaaS model

▪Open source approach▪ Product identification

▪ Integration with other environments

▪ License elimination

▪ Training portals

▪ Related technologies: e-books, online books, web-conference, mobility

▪Reference customers▪ Universities: UOC, UPM, UNED, ...

▪ Public Administration: Junta Extremadura, Agencia Valenciana de Salud, ...

▪ Training Associations: ICEA, ...

▪ Private Corporations: Merck, Telefónica, ...

Value Proposition

Areas of Work

Areas of Work

04.· Systems

· Architecture design

· High availability, control, network

· Platforms· Platform design

· Customization

· Integration with other systems

· Software development· Customized extension

· Product extensions adaptation

· Formative content· Formative content design

· Standarized formative content

· On-site training· Training in technical areas

· Content preparation

· SaaS model eLearning· Telefónica / Aplicateca

· Open Sistemas SaaS model

Areas: Systems, Platforms and Tutorship04.

· Platform Implementation· Platform design

· Platform selection

· Customization and adaptation

· Integration with other systems

· Web-conference systems

· Training portals

· Payment method integration

· Software development· Customized extensions: reports,

diplomas, mobiles, alerts, notifications

· Existing extensions adaptation

· Other training software: registration dispatch, e-books, document management

· System design· Architecture design

· High availability, control, network

· Environments HA/LB LAMP, clusters Java

· Control, alerts, reports, ...

· Tutorship· Training control, tutorship

· Issues, follow-up, reports

Areas of Work

Areas: Formative Content Design04.

· Parameters· Pedagogical orientation

· Pedagogical interactivity / creativity

· Integration / Technology

· Support

· Generation process· Content preparation

· Story board design

· Creative design and image

· Development and standardization

· Customization / image

· Others· Games, content focused developments, ...

· Automatic content generation systems

Areas of Work

Areas: SaaS Services and Content Selling04.

· SaaS integration of third parties· Corporative SaaS architecture design

· SaaS environment NEC: SOAP

· Europe / Latam Implantation

· SaaS training solutions integration

· Support

· OpenStore· Open Sistemas SaaS environment for service hiring

· Content distribution via OpenStore

· Content selling· Opensource environment content: SugarCRM,

OpenOffice, ...

· Other knowledge areas: Marketing, LOPD, English, ...

Areas of Work

Areas: On-site Training and Web Conference04.· Training

· Course design

· Course execution

· Blendes learning models

· Focus in open source environments

· Web Conference Systems· OpenMeeting

· DimDim

· Platform integration

· Technical Contents· Technical content design

· Course design

· Collaboration frameworks· Agreements with URJC, UNED

· Open Source subject UV

· Masters and conferences participation

Areas of Work

Product Reference04.

· dotLRN· University environment, high capacity

· Tcl development

· Moodle· Corporative or moderate institutional

environments

· PHP technology, high interactivity, plugins

· Dokeos· Corporative or moderate institutional

environments

· PHP technology, ease of use, friendly

· Sakai· University environment and high allowances

· Java/J2EE technology

· Others· Scorm packer: Reload

· Scorm editors: ExeLearning

· Others: Illias, Atutor, Claroline, WebCT/Blackboard

Areas of Work

Government and Public Sector– Junta de Extremadura– Consejería de Salud de

Valencia– Agencia Valenciana de Salud

University and EducationUniversitat Oberta de CatalunyaUniv Española a DistanciaUniversitat de ValenciaUniv Politécnica MadridUniversidad Catolica del MauleUniversidad de La FronteraUniversidad de ConcepcionPreuniversitario Pedro de ValdiviaUniv Politécnica Valencia

Pharma

Merck, Sharp & Dohme

InstitutionsAsociación Seguros ICEAEscuela EVESFundación Iavante

eLearning / Training Customers

Telco– Telefónica– Orange

ReferenceCustomers

05.

aLF Platform and Content Quality

Identified Demand / Problem:Provide support to the platform and new features development

Focus on online formative content quality

Content errors, navigation and accessibility problems

Description:

Databases not updated and information segmentation

Lack of specific tools

Negative impact in customer:Platform errors, low availability.

Decrease of frequency of customer communication

Questioning of campaigns

Deterioration of relationship with partners

How the problem was solved:Technical support team for aLF/openACS platform with dotLRN

Software development and adaptation to aLF platform

Development of Quality Project in online training

Business outcome:Improvement of content quality

Decrease of content issues

SuccessStories

Dokeos ICEA Platform

Identified Demand / Problem:Give support to platform and development of new features

Data saving and availability problems

Support service to production environment

Description :

LAMP environment in high availability

Environment containing the most important insurance companies in SpainNegative impact in customer:

Platform errors, lack of availability

Scorm data saving errors

No extensions can be developed to improve the system

Outdated versions

How the problem was solved:DOKEOS platform deployment and clustered LAMP systems

Custom-made content development

Dokeos customized extensions development

Complete hw and systems support service

Business outcome:Around 30.000 students

Significant decrease of content issues

SuccessStories

Open Office EVES Courses

Identified Demand / Problem:Open Office courses portfolio

Focus on online formative content quality

Content and navigation errors and accessibility problems

Description :

Moodle environment

Multiple stakeholders

Health environment

Negative impact in customer:Lack of course availability

Decrease on communication frequency with customer

How the problem was solved:Generation of custom made formative content project

Use of Scorm standards and contend editorsReload and ExeLearning

Recording testing in Moodle environment

Business outcome:Customer has a portfolio of Open Office courses

Courses integrated in Moodle platform

SuccessStories

Orange: e-book software development

Identified Demand / Problem:

Content distribution e-books

Paper use reduction / saving

Innovative image

Electronic ink concept

Description :Linux development environment required

C/C++ development on Linux

Specific graphic environment

Negative impact in customer:Backlighting problems incurrent devices

Excessive usage of paper in the company

Eliminate the need to carry around many documents

How the problem was solved:Specific development over e-book Linux framework

USB based reading systems development

Developments with synchronizers with CMS in the Internet

Business outcome:Paper use reduction and innovative image

Better user experience due to e-ink concept

SuccessStories

MSD: Vaughan Challenge English Course

Identified Demand / Problem:

▪ MSD wants to offer English courses in the portal www.univadis.es Attractive, competitive and recreational system

Description :

Business outcome:▪ Application hosted more than

four years in Univadis.es portal

▪ Records of the HCP times

▪ Each module is a puzzle that the user must uncover as the correct translation of the questions is done

▪ Ranking between users of the portal with the best time of execution of each phase

Negative impact in customer:

▪ Adobe Flex is used to develop an attractive web application

▪ Database with questions, correct and incorrect translations and the application interacts with them.

▪ Different launching phases are scheduled so great expectation is created in the users.

▪ They have the contents of Vaughan (phrases and translations) but cannot use it in the portal

▪ Must obtain attractive applications in their portal to enhance its use

How the problem was solved:

SuccessStories

Telefonica: SaaS Platform Aplicateca

Identified Demand / Problem:

Need to deploy two open source applications in the SaaS platform

Reliability and scalability to thousands of users

Description :Defined launch date for Aplicateca

Provisioning and Single Sign On required software modification

Negative impact in customer:The impact of any issue affects thousands of users

Credibility of Aplicateca depended on these applications

How the problem was solved:An expert team of Linux programmers

Provisioning y Single Sign On module developments in both applications

A Call centre 24x7 to provide support

Business outcome:Aplicateca was successfully launched in September 2009

SuccessStories

Junta Extremadura: Moodle Platform

Identified Demand / Problem:

Demand of a Moodle service via SaaS

Reliability and scalability to thousands of users

Description :Corporative environment. Service of Inspection and Consumption

Initial training, documentation, support

Negative impact in customer:Lack of custom-made training platform

Multiple profiles, access, different demands of the project

How the problem was solved:LAMP environment Xen virtualized

Moodle deployment, documentation and training

Support and control service

Business outcome:Moodle SaaS service active for Junta Extremadura

SuccessStories

Ayuntamiento Alicante: JBoss Course

Identified Demand / Problem:

Plan, design and execute formative courses regarding JBoss technology

Execute specifically a course on JBosss App Server

Description :Course and content design according to student type, time schedule, means and availability

Training is supported through an online model

Negative impact in customer:Need to deal with projects that require this kind of knowledge

Lack of quality, errors as technology is unknown

How the problem was solved:Design and execution of custom-made courses

Follow-up

Blended learning model, with wide support of e-learning systems

Business outcome:

Successful integration on JBoss technology use

Extension to other areas due to the success obtained

SuccessStories

www.opensistemas.com

info@opensistemas.com - chile@opensistemas.com (Chile office ) - colombia@opensistemas.com ( Colombia office)

+34 902 107 396 - 91 746 04 23 (Spain)

+ (02) 946 2623 – (09) 7212 6887( Chile )

Contact Information

Contact Information

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