Post on 16-Apr-2017
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WHOWe are an innovative startup, a laboratory for studying, understanding and representing information and data.
We don’t like to stay on the surface, we prefer to look deeply.
HOW
Using an analytical approach to understand needs, targets and concerns to provide useful and meaningful information.
We create web platforms, but also produce reports and visual display of data in order to understand, speculate and anticipate.
WHAT
Our interests range from the identification of online and offline networks to the study of political dynamics, from the exploration of the social media world to the optimization of e-commerce and customer care services, from text and video content analysis to the management of online communities .
We experiment with new technologies and try to look with different eyes the already consolidated ones.
TOOLS FOR YOURBUSINESS
We collect data and create analyses and tools to help you optimize every step of your activity.
AN ANALYSIS ONMULTIPLE FRONTS
▸ Get to know your customers
▸ Manage your customer base
▸ Meet new customers
▸ Explore data using dashboards and interactive visualizations
GET TO KNOW YOUR CUSTOMERS: GATHER INFORMATION
▸ Clustering and characterization based on online and offline activities
▸ Analysis of the purchase funnel
▸ Tracking of the performances of all the acquisition channels
▸ Customer fidelization analysis using “survival curves”
Website
Integration of monitoring tools and analysis of navigation paths.
GET TO KNOW YOUR CUSTOMERS: WEBSITE AND SOCIAL MEDIA ANALYSIS
Social network
Communities and influencers analysis and keywords extraction from tweets and texts.
GET TO KNOW YOUR CUSTOMERS: DEEP LEARNING AND NEURAL NETWORKS TO EXPLORE CONTENTS
Analyze and classify images and videos
Use automatic recognition techniques to extract data and information from pictures and videos.
GET TO KNOW YOUR CUSTOMERS: TEXT ANALYSIS AND CATEGORIZATION
Creation of automatic classificators and algorithms training
MANAGE YOUR CUSTOMER BASE: TOOLS FOR MARKETING AND CUSTOMER CARE
Strengthen the retention activity
Recognize at-risk customers and the more efficient ways to set up the retention activities.
Manage your customer care activities
Monitor your contact center performances and identify areas for improvement.
Take advantage of recommendation algorithms
Suggest new purchases based on past customers’ activities.
Data crawling on demand
For benchmarking activities and search engines implementation.
MEET NEW CUSTOMERS: COMPETITOR ANALYSIS AND TARGET MARKET RESEARCH
Prospective target identification
Social network analysis and prospective target identification based on keywords, interactions, socio-demographic parameters and connections.
Sectoral statistical analyses
For communication campaigns and market researches.
Raw data analyses from surveys and market researches To understand patterns and elaborate more effective business strategies.
POLITICAL DATA: ANALYZE POLITICAL AND LEGISLATIVE DYNAMICS
Learnmore on...
SOME OF THE TECHNIQUES WE USE
NETWORK MINING
AND ANALYSIS
PROCESS DESIGN
CLASSICAL STATISTICS
MARKET SEGMENTATI
ON
CONTACT US AND GET TO KNOW US BETTER
Website: http://www.eliflab.com
We are in: Milan
E-mail: paola@eliflab.comgabriele@eliflab.com
Follow us on Linkedin and Facebook