Emotional Intelligence and High Performance Individuals · Emotional Intelligence Why it can matter...

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Emotional Intelligence and High Performance Individuals

Alan Lyons

@MorganMcKinley #SuccessSeries

• The History of EI

• Why EI Matters?

• EI in Sport, Leadership & Reality TV

• How to Develop your EI

What we’ll be covering today

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Your Hosts…

Alan Lyons | Business Psychologist and

partner at KinchLyons

Tara Clancy | Senior Marketing Executive

Ireland

Interested in our previous webinars? Visit your local Morgan McKinley website:

E.g. morganmckinley.ie/webinars

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Emotional Intelligence

Why it can matter more than IQ

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History of EI

Reuven Howard John Peter Daniel Goleman

Bar-On Gardner Mayer Salovey

1983 1990 1995

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Definitions

“It is the capacity for recognizing our own feelings and those

of others, for motivating ourselves, and for managing

emotions well in ourselves and in our relationships.”

- Daniel Goleman, 1998

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Definitions

“Emotional-social intelligence is a cross-section of interrelated

emotional and social competencies, skills and facilitators that

determine how effectively we understand and express ourselves,

understand others and relate with them, and cope with daily

demands.”

- Reuven Bar-On, 2005

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Definitions

“Be yourself more with skill.”

Alan Lyons, 2008

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Emotional Hijack

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Emotional Hijack

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IQ, Personality & EQ

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95.3

96.8

100

101.8102.7

101.6

16-19 20-29 Average 30-39 40-49 50+

Emotional Intelligence and Age

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Theory of Performance

(Talent + Skills) EQ = Ideal Performance State

EQ & Sports

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EQ Reality TV

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EQ & Reality TV

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EQ & Reality TV

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Why EQ?

"Research shows convincingly that EQ is more important than IQ in almost every

role and many times more important in leadership roles. This finding is

accentuated as we move from the control philosophy of the industrial age to an

empowering release philosophy of the knowledge worker age.”

DR. STEPHEN COVEY

AUTHOR OF THE 7 HABITS OF HIGHLY EFFECTIVE PEOPLE

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EQ & Leadership

Think of a leader who you believe has

strong emotional intelligence.

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EQ & Leadership

“Life’s most persistent and urgent question is, what are you doing for

others?”

Marin Luther King. Jnr.

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EQ & Leadership

“We will never know all the good that a simple smile can do”

Mother Teresa

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“As human beings, our greatness is not so much in being able to remake

the world…as being able to remake ourselves”

Mahatma Gandhi

EQ & Leadership

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“Being the richest man in the cemetery doesn’t matter to me. Going to bed

saying we’ve done something wonderful, that what matters to me”

Steve Jobs

EQ & Leadership

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“You can’t be a good leader unless you generally like people. That’s how

you bring out the best in them”

Richard Branson

EQ & Leadership

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“Emotional intelligence is more rare than book smarts, but my experience

says it actually more important in the making of a leader”

Jack Welch

EQ & Leadership

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The EQ-i2.0 Model

Copyright (C) 2011 Multi-Health Systems Inc.

All rights reserved.

Based on the Bar-On EQ-i model by Reuven

Bar-On, copyright 1997

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Positive Deviance

Low Middle High

What’s working?

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Flow Moments

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Self awareness is key to leadership development!

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Emotional Expression

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Emotional Expression

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Non conforming = emotional hijack

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Non conforming = emotional hijack

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Non conforming = emotional hijack

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III. Interpersonal

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Developing Empathy

Most people do not listen with the intent to

understand; they listen with the intent to reply.

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It’s Not About the Nail

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The Paradox of Choice

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“The Law of Diminishing Returns”

Narrow the Focus

2-3

2-3

4-10

1-2

11-20

0

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A Way of Viewing

BehaviourResult

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Change the Viewing to Change the Doing

• In 1954 Roger Bannister broke the 4 minute mile

• Within 18 months it was achieved by 39 runners

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“Habits of thinking need not be forever…

individuals can choose the way they think”

- Martin Seligman

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The 4 Energy Drivers• Quickly write down what one thing you will either start, stop, or continue in

each if the four dimensions

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Emotions respond just like muscles the ones

you stimulate the most become the strongest

and most accessible.

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Mental toughness and the development of personal resilience

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American Express EQ Leadership Programme

Kirkpatrick Model of Evaluation

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Become the authority in Emotional Intelligence

June 14th & 15th

The Psychological Society of Ireland

June 23rd & 24th

Virtual Accreditation

Get Certified

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Contact me at:

Alan Lyons

www.kinchlyons.ie

E: info@kinchlyons.ie

T: +(353) 01 278 8727

Thank you for joining us!

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