Employee 2.0

The holistic co-worker

Business 2.0

Employee 2.0Web 2.0 Next generation Workspace

Roadmap

ECM as toolbox for processes ECM as a toolbox for the co-workerProductivity

20151995 2000 2005 2010

We need a website

We need an e-shop

We need sell through

communities

We need a community as an

Intranet

We need to twist our business model to fit the new tools

* Web * Web 2.0 * Employee 2.0 * Business 2.0Inspiration: Carl Rogers Adoption Curve

Web tools for knowledge workers

Frequently Unique

Involvedness

Simplicity

AtomizeSelf service

ExploitCollaboration

Customers

Suppliers

RationalizeOutsourcing /

robotic

StreamlineCompetence /

Lean

Process streamlining

Involvedness

Simplicity

Frequently Unique

Management approach

Result drivenTime & place independent

working

Personalization

Keep informationVital and share

Search &Findability

Innovation &User

generatedcontent

Socialenetworks

Communication

Knowledge workers tools

Frequently Unique

Infrastructure

Architecture

ContentManagementOrganisation Training

Change Management

Usability

Involvedness

Simplicity

Projectmanagement

The making of knowledge workers tools

Return on Investment

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Albert Bengtson