Productivity

Made by Mehwish khanCourse: Business CommunicationCourse in charge : Khalil Ahmed

HIGHLIGHTSDefinition of ProductivitySignificanceMeasurementRelationship between Effective communication and productivity on job

Productivity & QualityProductivity & Customer satisfactionConclusion

Productivity

“Productivity is a measurement or calculation

between inputs and outputs”.

Significance

Productivity directly affects a company's profit

Year 1 Year 2 Year 3 Year 40

5

10

15

20

25

30

35

Profit

Productiv-ity

Measurement

Work environment

Motivation

Work-flow processes

Technology.

Relationship between Effective

communication and productivity on job

Internal Communication

Communication Tools

Mobile Communication

Social Networking

Internal CommunicationEffective internal communication

provides clear information on an organization's goals, successes, challenges and operational issues affecting employees.

Communication ToolsTools, including email, fixed-line phone,

voice mail, mobile phone, instant messaging and conferencing offer specific productivity benefits.

Mobile CommunicationMobile communication enables

employees away from their desks to maintain contact and access the data and applications they need to maintain productivity.

Social NetworkingSocial networking can have a positive or

negative effect on productivity, depending on how employees use it.

Productivity and QualityMeeting customer’s need

High quality

products

Efficient rate

Effective Communicati

on

PRODUCTIVITY AND CUSTOMER SATISFACTION

Continual interaction with the customers Develop learning relationships The levels of productivity and quality

should remain high.

CONCLUSIONProfitability results when money is

left over from sales after costs are paid

Effective communication plays an important role in productivity

Quality affects productivityBoth affect profitabilityAnd eventually affects customer

satisfactionLow Productivity And low quality

results inlosing customers and wasting

resources.