Engaged Leadership: The Leader Side of Employee Engagement

June 26-29, 2011Las Vegas, Nevada

©SHRM 2010

The Leader Side of Employee Engagement

Clint Swindall, CSP • June 27, 2011

SHRM 2011 Annual Conference & Exposition

Engaged LeadershipThe Leader Side of Employee Engagement

The Engagement Challenge

“Oh Yeah”s “Oh No”s

©SHRM 2010 2

“OK”s

29% 54% 17%

Engaged LeadershipThe Leader Side of Employee Engagement

Where do you fall?

©SHRM 2010 3

Where do you fall?

Engaged LeadershipThe Leader Side of Employee Engagement

The Engagement Challenge

“Oh Yeah”s “Oh No”s

©SHRM 2010 4

“OK”s

29% 54% 17%

Engaged LeadershipThe Leader Side of Employee Engagement

The Leader’s Role

©SHRM 2010 5

The Leader’s Role

Engaged LeadershipThe Leader Side of Employee Engagement

©SHRM 2010 6

Engaged LeadershipThe Leader Side of Employee Engagement

Engaged Leadership Model

©SHRM 2010 7

Directional

Character Core

Motivational

Organizational

Engaged LeadershipThe Leader Side of Employee Engagement

Directional Leadership

©SHRM 2010 8

Let them know how they contribute

Set expectations and consequences

Engaged LeadershipThe Leader Side of Employee Engagement

Motivational Leadership

©SHRM 2010 9

Celebrate small successes

Create a method tocelebrate regular successes

Engaged LeadershipThe Leader Side of Employee Engagement

Personal Leadership

©SHRM 2010 10

Personal Leadership

Engaged LeadershipThe Leader Side of Employee Engagement

Keep an Eye on What’s Working

©SHRM 2010 11

Engaged LeadershipThe Leader Side of Employee Engagement

Stop Being Right All The Time

“Every time you have to be right, there’s a good chance

©SHRM 2010 12

right, there’s a good chance someone else has to be wrong. And if you can show me someone you regularly beat in an argument, I’ll show you someone who you’ve made a

June 26-29, 2011Las Vegas, Nevada

clint@verbalocity.com

©SHRM 2010

SHRM 2011 Annual Conference & Exposition

clint@verbalocity.comwww.verbalocity.com