Evolve or Die - The Future of Digital in Customer Communication

Post on 15-Sep-2014

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Evolve or Die - The future of Online Communication. This slide deck was presented at the Landscape Ontario Congress in Toronto - January 2012.

transcript

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75MTweets Sent a Day

70%of active online adult socialnetwork users shop online

86%of 18-34 year old males use

social media

85%of 40-54 year olds in

Canada use the Internet

300,000New Twitter Accounts

Created Every Day

54Mminutes spent on

Facebook May 2011

+100MLinkedIn Members

+250MMobile users on Facebook

source: Gartner 2010

94%of generation Y own

cell phones

6.5 TrillionSMS messages sent

in 2010source: Informa telecoms and media

Kyle
Change to an image slide
Kyle
Change to an image slide
Kyle
Change to image slide make - We forget that the shift is to the customer / individual / person
Kyle
Change to image slide make - We forget that the shift is to the customer / individual / person

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Kylelacy.com@kyleplacy

765-610-5965