Post on 11-Mar-2020
transcript
Evolving Enabling Services through adaptive technology
Health Facilities Scotland Session 4B
Gordon Reid, IT Manager Heath FM John Lee, Clinical Solutions Director Friday 8th November 2013
Evolving ‘Enabling Services’ through adopting technology
Model T Ford Electric cars Nightingale wards Single bed rooms
Specialist printers DIY, WIFI printing
1900 Life’s only constant is change 2013
Multi use corridors Patient, staff, visitors only
95,115m2
(15 football pitches)
860 Beds
(50% single rooms)
3 year construction Total cost £400m
2 Hospitals Transferred (Stirling & Falkirk)
16 FM Services
Forth Valley Royal Hospital – Key Facts
Services Provided
•Ward Housekeeping •Security •Car Park Management •Helpdesk •Reception •General Services •Switchboard •Estates
•Portering •Linen •Waste Management •Domestic •Grounds & Gardens •Pest Control •Utilities •Catering
Why should we embrace technology and innovation?
INNOVATION &
TECHNOLOGY
Easier & more efficient
Enable new possibilities
Reduce risk and safety
challenges
Enable our staff to excel
Data capture analysis and
trending
Improved response &
customer experience
Technologies used with in the Enabling Services FM space...
Mail Matrix
PDA Meal Ordering
Hologram
in:touch
Logistic Robots
Added since service commencement
95,115m2
(15 football pitches)
860 Beds
(50% single rooms)
2 Hospitals Transferred (Stirling & Falkirk)
16 FM Services
AGVs ~ Would we do it again?
Safety
Improved Infection Control
Segregated Flow
Reduced building damage
Business Case delivered
95,115m2
(15 football pitches)
Mail Matrix
16 FM Services
Manual Handling
Service Requirement
Quality and Efficiency
Flexibility
Business Case delivered
95,115m2
(15 football pitches)
860 Beds
(50% single rooms)
EVA / Hologram
Welcomes you to the hospital
Communicates key health messages
Pushes Restaurant sales
in:touch
Extended Leadership Team
Leadership Team
Front Line Staff
Contract Director
Customers – Patients and Visitors
Enhancing the patient experience
“Patient at the heart of everything we do”
Evolving ‘Enabling Services’ through adaptive technology
Tomorrow's World
What do we have in development •Tablet meal order and provisions
•From PDA to Smart watches •Continue to develop / maximising using WIFI to enhance FM services