Executive War College...• Align with Cerner’s vision, mission, and culture • Build, support...

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Executive War College

May 1, 2012

Kevin McArdle Senior Director and General Manager,

Laboratory Medicine

Conflicts

1

2

Agenda

3

• Program Design • Benefits Achieved • Creating a Culture of

Health

Program Design

4

• Associates as of January 2012: 10,056

– 65% KC Based

– 17% Outside KC

– 17% Outside US

• Average Tenure: 5 years

• Average Age: 36 years

• Associate Mix:

– 30% engineering

– 30% IT services

– 15% clinical

– 25% sales, operations, administrative, etc.

• Health Plan Spend 2011: $66 Million

• Covered Lives in 2011: 13,300

– 6400 associate

– 6900 dependents (4650 kids)

– 85% participation rate

Cerner as an Employer Mission:

To Contribute to the

Systemic

Improvement of

Healthcare Delivery

and the Health of

Communities

• Two onsite clinics, pharmacies, and free fitness centers

Cerner as an Employer

• Align with Cerner’s vision, mission, and culture

• Build, support and promote a healthy and productive

workforce

• Develop innovative and wellness focused benefits that

can be measurable.

– Labs and Biometrics

• Proactive view of health:

– Health and Care

– Plan for Health vs. Health Plan

• Promote joint accountability and individual engagement:

– Education, Tools, Support

• Create a ‘Culture of Health’

Cerner Health & Wellness:

Core Principles

• Step 1 – Identify

– High-cost conditions

– Targeted population

groups

– Lab values

determine some

opportunities

Strategic Approach to Managing

the Population

• Step 2 – Design

– Cost-benefit analysis

– Tailor benefits to risk

groups

– Ongoing

measurement, when

appropriate

• Step 3 – Implement

– Provide services

– Communicate

– Integrate vendors

• Step 4 – Evaluate

– Clinical impact

– Lab Trend

– Biometric

Improvement

– Financial impact

– Associate satisfaction

Population Health Management

9

10

Cerner WHQ

http://www.cdc.gov/obesity/data/trends.html

Healthe Living with Rewards

Customizable Incentive Program:

Outcomes & Activity Based

Personal

Scalable

How it works:

Subscriber & Spouse /SGDP participate

One point = $1

1000 point maximum for Subscriber • 500 points towards premium reduction

• 500 points towards HRA

1200 point maximum for Subscriber + Spouse/SGDP • 500 point towards premium reduction

• 700 points towards HRA

Flexibility:

Adjustable year to year to best manage our population health

Continually evaluated and enhanced with new offerings and activities

• Individual

Coaching

• Easy to Read

• Lab Values

• Risk factors

• Biometrics

• Set goals

with Health

Coach

• Population Management

• Clinician-focused View

• Trend Analysis

Benefits

14

Healthe Clinic Utilization

• The Healthe Clinics are capturing market share through an enhanced patient centered

experience

15

16

• The Healthe Clinics contribute to increased

productivity through decreased time away from work

Healthe Clinic Productivity Gains

2010 PMPM Cohort Analysis

Key Attributes: – Calculations based on Total Paid (Plan and Member)

– Clinic User = 1 or more Healthe Clinic Visits

– Non Users are excluded from PMPM

– Stop Loss cases have been removed 17

$657

$936

$321

$611

$492

$902

$333

$512

$393

$605

$206

$392

$-

$250

$500

$750

$1,000

Associate Spouse Child All Members

2010 Avg Total Paid PMPM by Cohort

Non KC Community User KC Community User Clinic User

Healthe Pharmacies

• Convenience:

– Adjacent to Healthe Clinics

– High fill rate

– Utilized by over 51% of the Kansas City member population in 2010

– Captured 58% of all members’ prescriptions in the Kansas City area in 2010

• Cost Containment:

– Medications purchased at a deep discount

– Savings passed on to members and the health plan

– Members typically save between 20% - 90%

– High generic dispensing rates

– High generic substitution rates

– High therapeutic substitution rates

• Member Focus:

– Medication consultations

– Alignment with the Healthe Clinic care team

Cohort Risk Factor Summary

19

• Five clinical risk factors tracked during

annual screenings

• Consistent population of 2,805

associates who were active from

2007-2010

• Approximately 81% maintained or

improved health status

Creating a Culture of Health

20

21

“Right Choices” in the Cafe

22

“Right Choices” in the Cafe

23

“Right Choices” in the Cafe

Campus Vending

Activity Tracking via FitBit

www.fitbit.com

Enable Active Associates

26

27

WiThings Scale

@HealthCricket

28

Not your typical

weight loss initiative

The approach

• Leverage competition and team

• Integration with other wellness

efforts (e.g., incentive programs,

dining changes)

• Clear executive support

• Engaging online & mobile

experiences which leverage PHR

Cerner has been

slimming down

30

1.8% 3.1%

18.2% 31.7%

42.5%

39.8%

21.8%

15.8%

15.7% 9.6%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Start Final

BMI Category Change for participants

Underweight Healthy Overweight

Obese Very Obese

• 2,600+ participants

• 21,000 lbs lost!

• 74% of participants lost weight

• 33% of cohort improved BMI

category1

• Percent of cohort overweight or

obese declined from 80% to

65%

• $500K+ savings on health plan2

• Lab Values pending cohort

cycling through 2012 plan year

1 Height data was captured for 40% of participants; 2 Based on preliminary results using BMI Point Change methodology

What’s Next?

31

More Lab testing to target the next opportunity…

32

• Person-

specific

• Based on

known risk

factors

• Aligned

with core

principles

• Proactive

• Innovative

Thank You

Kevin McArdle

kmcardle@cerner.com

Arielle Bogorad

Director, Benefits Strategy & Wellness Initiatives

arielle.bogorad@cerner.com