Facebook for Nonprofits

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A brief overview of how nonprofits can leverage the popularity and resources of Facebook.

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A Field Guide to Facebook for Nonprofits

By David GrinerSocial Media StrategistLuckie & Co.TheSocialPath.com

1. The Why of Facebook

2. The Who of Facebook

3. The How of Facebook

The Why of Facebook

• The world’s fastest growing social networko 153% growth worldwide from 2007-

2008

o Grew from 52.2 million users to 132 million

o 38% growth in North America

At a time when social networking only grew 9% total

Source: ComScore, Aug. 12, 2008

The Why of Facebook

• How it compares to other networks:o Facebook: 132 million users, 153%

growth

o MySpace: 117 million users, 3% growth

o HI5: 56 million users, 100% growth

Source: ComScore, Aug. 12, 2008

The Why of Facebook

• What makes Facebook great for users:

o Privacy barriers

o Clean, crisp design

o “Open source” applications

o Easy hub for your online life

The Why of Facebook

• What makes Facebook great for marketers:

o Targeted advertising

The Why of Facebook

• What makes Facebook great for marketers:

o Product pages let you gather fans

The Why of Facebook

• What makes Facebook great for marketers:o Insights

o Platform (apps)

o Polls

The Who of Facebook

The Who of Facebook• 56% of American users are female

• Average age is about 23

• College demographic (18-21) is largest at 33%

• Users over 30 are joining faster than those under 30

Sources: The Face of Facebook (TechnoMarketer, Sept. 15, 2008), Facebook social ad stats, CPMAdvisors.com

Source: The Face of Facebook (TechnoMarketer, Sept. 15, 2008)

The Who of Facebook

• Alabama users: 379,640

• Birmingham users: 74,260

• Tuscaloosa users: 31,840

Source: Facebook social ad stats (Sept. 24, 2008)

The How of Facebook

The How of Facebook

• Outreach available to nonprofits:o Groups

o Causes

o Customized applications

o Targeted advertising

The How of Facebook

• Groupso Official part of Facebook

o Doesn’t require 501(c)(3) status

o Can be open, closed or secret

o Few built-in tools for nonprofits

The How of Facebook

• Causeso An independently created application

o Limited to 501(c)(3)

o Built specifically to help smaller nonprofits

o Many “causes” can benefit one recipient

The How of Facebook

• How to do a Cause righto Treat it as a community

o Use the “challenge” tools

o Make it part of your daily routine

o Involve active members as admins

o Focus on specific events and initiatives

The How of Facebook

• How to do a Cause wrongo Set it and forget it

o Use it as a megaphone instead of a group effort

o Have too few admins

o Spread your Facebook presence too thin

The How of Facebook

• Tools to use for your Causeo Positions (what you believe)o Announcementso Fundraising goalso Media board (videos, photos, links)o Discussion boardo E-mail all members (limit of 3 times

weekly)

The How of Facebook

• Customized applicationso Nonprofits can create their own

o Requires cost and time

o Builds buzz and engages new audiences

The How of Facebook

• Targeted advertising tipso Link to your cause, app or group

o Mention your area or target group by name

o Test multiple ads and look for winners

o Be direct and clear

o Best used as part of a comprehensive media plan

Closing thoughts

• Facebook is a rapidly growing social hub for multiple generations

• The abundance of young professionals makes it an ideal place to attract volunteers

• Using Facebook builds involvement for your nonprofit and shows you’re evolving

• You can do a lot of outreach for little money

Thanks for your time.