Post on 02-Oct-2020
transcript
FAMILY DEFENDER
Designed forBroward County Government
U.S. LEGAL SERVICES | 2017
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Providing successful service to Broward County Employees for 10 years!
MEET THE U.S. LEGAL FAMILY
Red Nose Day 2017Women Against Lung Cancer 2017
OUR AGENDA FOR TODAYU.S. LEGAL SERVICES
5. BROWARD COUNTY POINTS OF DIFFERENTIATION
1. WHY BROWARD COUNTY CONTINUALLYCHOOSES U.S. LEGAL
3. BROWARD COUNTY PARTICIPANT GROWTH DUE TO EASE OF ENROLLMENT AND GOOD COMMUNICATION
6. QUESTIONS4. THE FAMILY DEFENDER PLAN UNIQUELY CUSTOMIZED FOR BROWARD EMPLOYEES
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2. BROWARD COUNTY UTILIZATION SUCCESS
Providing successful service to Broward County Employees for 10 years!
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WHY WE ARE WELL RECEIVEDU.S. LEGAL SERVICES
• People believe it’s cost prohibitive.• -We offer free consultations for all legal matters. Most legal
matters covered in full.
• People are intimidated by lawyers.• -U.S. Legal attorneys are continually vetted to ensure quality.
Members also have access to online resources to research attorneys before being assigned by a CSR.
• People don’t know who to call.• - We offer one, toll-free number that handles all customer service
questions and gives Broward County employees access to over 1,000 local and over 10,000 nationwide attorneys.
Providing successful service to Broward County Employees for 10 years!
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THE FACTSUtilization of U.S. Legal equals savings for Broward County employees.
Broward County Utilization of U.S. Legal Services from 2008-2016:
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U.S. Legal Services Coverage
Hyatt Coverage Preferred Legal Plan Coverage
Civil Matters Fully Covered, No Charge asPlaintiff or Defendant.
Covers the Participant in defenseof an arbitration proceeding or civil proceeding.
No Charge, Unlimited Calls, All areas of lawNo representation.
Marital and Family No Charge, Fully Covered. Up to 20 hours fully covered. $89/ hour after original 20 hours have been used.
Twenty Hour Maximum available to the Plan Member only. This service does not include disputes that arise after a decree is issued.
Unlimited self help guidance at no charge or panel attorney representations at discounted rate.
Traffic Violations Fully Covered, No Charge. Fully Covered, No Charge. Unlimited self help guidance at no charge or panel attorney representations at discounted rate.
Wills Fully Covered, No Charge. This service covers the preparation of a simple or complex will for the Participant.
Packages ranging from $125-$700.
Real Estate Fully Covered, No Charge. Fully Covered, No Charge. Sale- $450Purchase-$350Refinance- $300
HOW WE COMPAREU.S. LEGAL SERVICES COVERAGE COMPARISONS FOR TOP UTILIZATION AREAS
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YOU GET WHAT YOU PAY FORU.S. LEGAL SERVICES COVERAGE COMPARISONS FOR TOP UTILIZATION AREAS
Out of Pocket Attorney Fee
With Preferred Legal Plan
Out of Pocket Attorney Fee
With U.S. Legal Plan
Civil $125/hour $0
Marital and Family $125/hour $0
Traffic Violations Discounted Rate $50-$2500
$0
Wills Discounted Rate $125-$700
$0
Real Estate Discounted Rate $300-$450
$0
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YOU GET WHAT YOU PAY FORU.S. LEGAL SERVICES COVERAGE COMPARISONS FOR TOP UTILIZATION AREAS
U.S. Legal Preferred Legal
Hyatt
Premium Rate*
$7.73 $4.60 $15.37
Broward Local Scoring
11.9 20 6.0
• With Preferred Legal Plan 96% of Broward employees would be paying out of pocket attorney fees.
• U.S. Legal is a true indemnity product paying 100% attorney’s fees for covered matters.
*Based on 26 pay periods
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WE MAKE IT EASY Ways U.S. Legal has made utilization easy and convenient over the last 10 years with Broward County.*
• Growth in participation from year to year: 2012 – 914 Active Members2014 – 1018 Active Members2016 – 1477 Active Members
• The same Account Manager from previous years will maintain the account with extensive knowledge of County needs and specific Policy; making Customer Service more efficient, with no learning curves for either party.
• Partnership in the same home-state makes attendance at benefit fairs and open enrollment meetings more frequent, maximizing participation.
• Bi-lingual CSRs help enhance communication in a demographically diverse area.
Providing successful service to Broward County Employees for 10 years!
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*Broward agrees by giving U.S. Legal Services scores of 4.79/4.12 for prior contract term.
WHO THE PLAN COVERSBroad dependent coverage based on past utilization.
EMPLOYEE, SPOUSE, ANDDEPENDENT
CHILDREN UP TO AGE 18
DEPENDENT CHILDREN UP TO
AGE 26, IF UNMARRIED.
Providing successful service to Broward County Employees for 10 years!
Customized for Broward County employees
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ATTORNEY FEES PAID FOR BY U.S. LEGALAreas of savings for Broward County employees.
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20 Hours ✓
Reduced Fees✓
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33.3% Discount
Coveredin full
Dependent &spouse covered
Consultations Phone/OfficeConsumer LawWill, Living Will, Trust, P.O.A.Civil Actions, Plaintiff/DefendantAdoptionsReal Estate TransactionsLandlord/Tenant LawTraffic ViolationsPreparation of Legal DocumentsJuvenile DefenseFamily Law *Criminal ViolationsPersonal InjuryBankruptcy Chapter 7ImmigrationIdentity TheftAll other matters • 20 hours covered for child
custody matters. 15 hours for all other family law matters. After 15 hours, $89/hour to attorney.
Providing successful service to Broward County Employees for 10 years!
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+ +QUALITY ATTORNEYS01
THE FAMILY DEFENDER™Customized to meet the unique needs of Broward County Employees
CUSTOMER SERVICE02 LOW
PREMIUM03 MOST EXTENSIVE COVERAGE
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Providing successful service to Broward County Employees for 10 years!
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Family Law includes Petitioner and Respondent
10,000+
Providing successful service to Broward County Employees for 10 years!
U.S. LEGAL SERVICES OFFERS THE MOST COMPREHENSIVE LEGAL BENFIT PLANS WITH THE BEST CUSTOMER SERVICE IN THE INDUSTRY.
HOME OFFICEJACKSONVILLE, FLORIDA
PHONE(800) 356 LAWS (5297)Local: (904) 448 6000FAX: (904) 730 0023
EMAIL & WEBSITEINFO@USLEGALSERVICES.NETWWW.USLEGALSERVICES.NET
THANK YOU!U.S. LEGAL SERVICES | STAY IN TOUCH WITH US