Balancing Agency Mission, Employee Needs and Manage Cost
Expand private officesHigher partitions/panels
Cubicles with doorsMore/different meeting spacesQuiet space – head down work
Seating reservations for certainty
?
Closed Workspace
Employee PreferenceMany Offices
Inefficient Costly
Open Workspace
Business PreferenceFewer Offices
Highly EfficientHighly Cost Effective
Cost savings - $16 MReduced Rent Bill - $88 M
Increased collaboration Agile and responsive
Federal Judiciary’s Integrated Workplace
Initiative
Melanie Gilbert Chief, Facilities and Security Office
Administrative Office the U.S. Courts
Presenter
Presentation Notes
Greeting and introduction Integrated Workplace Initiative National Demonstration Project Working model of IWI concept and Chapter 18 of the U.S. Courts Design guide Provides Judges and judiciary staff a place to see and experience all the features of the judiciary’s workplace of the future Located in the Thurgood Marshall Federal Judiciary Building in Washington, D.C. and house the staff of the Facilities and Security Office Design began in fall 2015, demolition and construction occurred in 2016, and the finished space was occupied in May 2017 Let’s look at an overview of the project….
People (Change Management)
IWI
What is the Integrated Workplace Initiative?
Created initially to reduce space and save rent, IWI is a new way to design judiciary workspaces. It has three key parts.
19
Presenter
Presentation Notes
The transformative nature of the project is the result of an innovative approach to the design – the Integrated Workplace Initiative The word “Integrated” in the title refers to the marriage of three important elements Architectural Design Business Technology Solutions People, or Change Management By incorporating these three elements into all phases of the project, the final result is a much more transformative project Let’s look more closely at each leg of this triangle, starting with Architectural Design…
Architectural Design
20
Presenter
Presentation Notes
In the overview, we noted that the original design had 74 individual offices in separate suites The new design has the entire staff in one suite The new suite has an open floor plan and natural light reaches every work station Six assigned offices house the Division Chiefs and Office Chief 57 work stations support the staff – about half are assigned and half are reservable – each work stations has: Dual monitors, docking station and phone Height adjustable work surfaces (standing /sitting)
Business Technology Solutions
• Mobile Friendly IT Equipment and Wireless Connectivity
• Reservation System • Electronic In/Out Board • Robust Teleconferencing, Video
Conferencing and Virtual Collaboration
• Operation Paper Tiger
• Creation of Office Electronic Record Filling System 21
Presenter
Presentation Notes
At the onset of the project, information technology experts standardized the IT equipment configuration for all staff Lightweight laptops Docking stations Dual monitors VOIP Phones Wireless keyboard and mouse Wireless printing The entire suite is equipped with high speed WIFI access The standardized IT configuration enable staff to work anywhere in the suite and move seamlessly from their work stations to any of the reservable collaboration and meeting spaces
People (Change Management)
Employee Newsletters
Telework Expansion
Office Etiquettes
22 • Two Post-Occupancy Surveys
Presenter
Presentation Notes
Engaging staff during all phases of the project was critical to its success Focus groups of employees provided: critical information during development of design concepts feedback at each state of the design process selected colors and finishes Town Halls, newsletters, staff meetings, and other communications were used to keep staff aware and involved A “mobile friendly” office was created to enable employees to work productively from the office, while on business travel, or from home An office handbook, created by a focus group of staff, helped define the key etiquettes that ensured the new space operated smoothly All of these products are available for courts to adopt and customize for use during their projects