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Copyright © 2012 Fintricity All Rights Reserved.
What we do?Social Business Collaboration
March 2012
www.fintricity.com
Copyright © 2012 Fintricity All Rights Reserved.
Social Business Challenge
“Untapped data. Inability to scale. Dismal adoption. Overspending. Gaping security holes.” “These are some of the most common challenges—and often sources of failure—that enterprises encounter following a social solution deployment.”Source: Forrester
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Empowered Business
“The entire company will have to rethink how it empowers employees to meet the needs of empowered customers. And social technology is the fundamental shift that makes it possible. If companies figure out how to harness it.”Source: IBM
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Next generation
“Today's kids are connected and tomorrow's workforce must be connected - the social change in the workforce will happen - it's just a matter of when”Source: Fintricity
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Who we work with?
• Large and Medium sized enterprises• Businesses looking to engage with their clients and
customers• Businesses looking to work smarter and collaborate• CEOs , CTOs, CMOs, HR heads, VPs – Key stakeholders
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Is social business simply Facebook and Twitter?
“We have a Facebook app” “We tweet twice a day.” “We have a digital agency looking after our external marketing communications”“Somebody in our business looks after our social media strategy”
Are we a Social Business? No.
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Engaged Business
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Looking beyond business SILOS
We connect operations across the organisation ( internal and external) and identify opportunities for the integration of doing business in a more social way
Social Business is an engaged business
Social Business
Supply Chain
Marketing
Human Resources
Product Developme
nt
Public Relations
Customer Services
Sales
R&D
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Collaborative Relationships
open and transparent
build more trust among stakeholders
knowledge creation
capture, organise and
distribute
Increased efficiency
Increased innovation
What does a social business look like?
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About Fintricity
• Provides the Vision and Innovation to Design, Develop and Deliver Enterprise Social Business Solutions
• We are a London based consultancy• We already work with a number of clients in this
domain• Established for over 10 years • We have over 5 years of Social Business Experience
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innovation | strategy | design | delivery
Copyright © 2012 Fintricity All Rights Reserved.
Our space
Social Business – help enterprises leverage social media tools to collaborate, listen, engage and transform
Big Data – help companies analyse and monetise their data.
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Our key strengths
• We are business and delivery focussed• We work with customers on real problems• We work with the major vendors to understand the
technology space• Thought leadership and Innovation• We actively participate at Events and Conference• We have a team of 10 staff and 40 associates
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Our Partners
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“We proudly work with these partners”
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“Typical” Client engagement
We typically deploy a senior strategist to get the ball rolling for a period of 3 months Why?• Establishing a budget and sign off is time consuming and
difficult. • Engagements often get stuck in the initial phase• Establish the ground work and forge ahead. • Time and Material budgets are generally easier to sign
off and manage and the rewards are observed early.
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How we work with Clients?
Conversations and Meetings
•Timeframe: 1-2 weeks•to listen and understand the problems and goals
•Typically with executive team/main stakeholder.
•Fintricity to explain the services provided and experiences.
•Deliverables/Outcome:•Document client’s problems and their challenges
Workshops•Timeframe: 1-2 weeks•on client site with the main stakeholders and Fintricity.
•Expand on the initial conversations
•main stakeholders to align the goals based on the Overall business objectives and marketing objectives.
•Deliverables/Outcome:• Proposal for the first piece of work - "to formulate a Social Business Strategy"
Start the First project•Timeframe: 1-3 months•Assign a Fintricity Consultant to work on client site and report into the main stakeholder
•Deliverables/Outcome•formulate a strategy by working with the business stakeholders
•formulate the adoption and change management
•formulate the education and training required
•formulate the external to internal engagement process
•audit the current business processes
•establish the social technology ( internal and external)
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Copyright © 2012 Fintricity All Rights Reserved.
Next Steps
• Engage with us on Social Business and Big Data
• It’s good to talk – we learn and you learn• Send us an email – info@fintricity.com• Tweet us - @fintricity• Arrange an introduction meeting• Find out more about our services and lets
see if we can help you.
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Copyright © 2012 Fintricity All Rights Reserved.1616Copyright © 2012 Fintricity All Rights Reserved.
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Thank you
Email: sales@fintricity.comWeb: www.fintricity.comPhone: +44 870 020 1656Address Erico House
93–99 Upper Richmond Road
London.SW15 2TGUnited Kingdom