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Introduction – Debbie Paul

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Overview model

Context

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The Business Change Lifecycle

Business Case

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Business analysis process model

Investigatesituation

Definerequirements

Business strategy and objectives

Considerperspectives

Analyseneeds

Evaluateoptions

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What price accessibility?

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McKinsey 7-S

Structure

Shared Values

Staff

Systems

Style

Strategy

Skills

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Requirements hierarchy

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Requirements engineering process

Requirements Management

Requirements Documentation

Requirements Elicitation

Requirements Analysis

Requirements Validation

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Delivering the right outcome

Providebusiness services

Customer Group

Business system

ProvideITservices

SpecificCustomer

IT system

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The BA toolkit

The BusinessAnalysis Toolkit

CATWOEScenarios

Prototyping

PersonasFocus Groups

WorkshopsProcess Models

Use CasesUser Stories

Ethnography

Voice of the customerPESTLE

InterviewsSamplingRich pictures

Fishbone Diagrams

MoSCoW

Class Modelling

State Machines

Task Analysis

User Analysis

Fulfilling accessibility requirements

Debbie Paul

www.assistkd.com