Post on 01-Oct-2020
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SMART AUTOMATION SUMMITSchmidt Training
and Technology Center
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
It’s the People …
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
8,000 Orgs, Half a Million+ Employees say …
The single most important factor in improving employee engagement…
GOOD MANAGEMENT
Source: Quantum Workplace survey
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Revealing truths
Shocked by what people
really go through.
Amazed by how much
people care.
Moved by the deeply
personal motivation for
why people work.
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Millennial Paradox
Constant Feedback Total AutonomyMillennials want
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
MillenniologyCoaching
Instead of having their hands held, they want to be coached and more 1-on-1 interaction with their managers on how to hack a task, or push innovation.
In fact, 98% of millennials see mentors as necessary for their career development.
Source: Huffingtonpost.com
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
There’s an app for that
What I really need and want to know
to do my job.
Communication
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Not hearing from the boss means…
Millennial“I must be doing
something wrong.”
Performance perceptionsBoomer“I must be doing something right.”
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
34,000 Exit Interviews Revealed …
Career development was the #1 reason employees said they were leaving their job.
That one factor beat out management behavior and work-life balance – even compensation.
Source: The Work Institute
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
…from their BOSS …from their Company … to learn
Will help me navigate my career path
Will develop my skills for the future
Technical skills in my area of expertise
Will give me straight feedback
Has strong values Self-management and personal productivity
Will mentor and coach me
Customizable options in my benefits/rewards package
Leadership
Will sponsor me for formal development programs
Allows me to blend work with the rest of my life
Industry of functional knowledge
Is comfortable with flexible schedules
Offers a clear career path Creativity and innovation strategies
What millennials want
Good for the
company
Also good for the
company
Source: Harvard Business Review 2010
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Barriers to Workplace AgilityProcessPeople
Metrics Agility
Tools
Management Style
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Half a trillion dollars!
Business Value – People
Source: Gallup - State of the American Workplace - 2017
Cost: $483 billion to $605 billion each year in lost productivity.
33%Engaged 51%
Not Engaged
16%Actively
Disengaged
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Business Value – Agility
1996 * 2/3 global market share* Revenue: $16B
2012 * Declares bankruptcy
2013 * Revenue: $1.5B
1975 * Invented digital camera
Business Cost – Lack of Agility
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Business Value – Management Style
3 out of 4Boss is worst & most stressful part of job
65%Take a new boss over a pay raise
$360 BillionAnnual health care costs of bad bosses
50%Employees who don’t feel valued
plan to look for a new job
Source: Huffington Post
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Open Discussion Topics
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Discussion Topic
Drives employees
Depends on authorityEvokes fearSays “I”Blames for the breakdown
Knows how it’s done
Uses people
Takes credit
CommandsSays, “Go”
Coaches employees
Depends on goodwillInspires enthusiasmSays “We”Fixes the breakdown
Shows how it’s done
Develops people
Gives credit
EngagesSays, “Let’s go”
Boss or Leader?
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Discussion
Of your leaders, what % manage vs. lead?
Ø What does that mean to your business?
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Discussion
How many of you feel that you’re getting
the most discretionary effort from your
staff?
Ø Why?
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Discussion
What % of your managers are mentors?
Ø How does that impact your team?
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Discussion
What are the ”best” metrics you use?
Ø What would you add?
Ø What would you remove?
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Full Potential Unleashed – Where to Start• SUSPEND JUDGMENT
Treat every idea as a good idea.
• BE CURIOUS, NOT CRITICAL Say, “Yes, and…” NOT “Yes, but…”
• THINK IT… SAY IT… WRITE ITNo idea is too outrageous… let it fly!
• QUANTITY CREATES QUALITYLook for the 2nd right answer…and beyond.
• PIGGYBACK ON IDEAS Combine and build on ideas to create new possibilities.
Rules of Engagement
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Full Potential Unleashed – What’s Next?
à Give me your business card & I’ll send you the survey link
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Accelerate ProgressThe Breakthrough Leader
The How to Engage workshopØ 3-hour interactive immersionØ Based on HBS researchØ Tools for immediate application
Workplace AgilityOpportunities Identification Workshop
Ø 3 hour survey-based workshopo Online survey prior (5-6 minutes)
Ø Review survey results analysisØ Identify value of addressing opportunitiesØ Learn tools & techniques to apply now
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Full Potential UnleashedThe Power of SMART Leadership & Workplace Agility
Thank You for Attending!