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FUTURE TRENDS OF THE CIO
May 19, 2014
Stuart AppleyCIO, SVPShorenstein
04/10/2023 2014 SFSU CIO Development Program 2
STUART APPLEYBIO / CONTACT INFO
• CIO at Shorenstein – 7 years. National Investment Fund Manager, investing in Commercial Real Estate. Own, operate and manage buildings we invest in.
• 25 years experience in IT. Previous experience as CIO at a global VC. Previous experience at mutual fund, bank, and loan processing software firm.
• Strong supporter of cloud. Implemented a “cloud first” approach at Shorenstein. Expect to have 70% of apps cloud based later this year, with futurel goal of having 90% apps and no internal data center.
sappley1@gmail.com @sappley
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FUTURE TRENDS OF THE CIO
1. How today’s CIO role has evolved – Key themes
2. Technology trends driving the future
3. What the future CIO looks like
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HOW TODAY’S CIO ROLE HAS EVOLVED
KEY THEMES
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IT Still Matters
• Nicholas Carr's IT Doesn’t Matter article, written in
2003, but almost truer today. Commoditization of
IT was theme, and that theme (cloud) has played
out exactly in the data center.
• IT actually matters even more than before, but
differently
HOW TODAY’S CIO ROLE HAS EVOLVED
KEY THEMES
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HOW TODAY’S CIO ROLE HAS EVOLVED
KEY THEMES CHANGING NOW
• Previously, looking to maximize efficiency – now growth/revenue?
• Been strong focus – still important, but maybe notch down?
Process
• Different approach – more focus on enabling architecture for future changes.
• Bottom up approach
Building a Foundation
• Used to articulate how IT strategy “supports” business• Focus should be on supporting vs. new products, driving
growth / revenue / enablement
Aligning with the Business
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HOW TODAY’S CIO ROLE HAS EVOLVED
KEY THEMES THAT ARE CHANGING
• Needed customized apps to conform to customized processes. More process standardization?
• Rogue IT was a bad term when impact broader – Focus now on enablement
On-Prem Application and Services
• Important, particularly for the “highway”, but other rigidity can prevent agility
• BYOD challenges
IT Standardization
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SKILLS REQUIRED TODAY
Broad Understanding of
Business Processes
Relationship Building Communication
Promoting Accountability Inspiring Others
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TRENDS CHANGING ROLE
Technology Pervasive in Today’s Society
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TRENDS CHANGING ROLE
Digital World
CloudConsumerizaton of IT
Customer Experience
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TRENDS CHANGING ROLE
Mobile
“Work is not a place, but a thing you do”
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TRENDS CHANGING ROLE
Analytics Social
IOT
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SKILLS NEEDED IN FUTURE
Business depth vs. breadth Evangelist for innovation and agility Business enabler – Focus on what’s core and strategic Entrepreneurial Quick understanding of emerging technologies Dynamic planner vs. routine Conductor vs. builder Consultant Soft skills Making the complex seem simple Social Contract Negotiations
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40%
15%5%
5%
5%
5%
5%
5%
5%
5%5%
Survey on Future IT Head Titles
CIO
Doesn't matter
CEO
Systems service supplier
IT Controller
Chief Information Technology Officer
GM of strategic resources
Chief of cloud
Chief Managed Services Officer
Business informatics Officer
Chief Enabler
CIO OF THE FUTURE - WHAT’S IN A TITLE
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CIO OF THE FUTURE - WHAT’S IN A TITLE?
Chief Innovation Officer
Chief Digital Officer
Chief Experience Officer
Chief Cloud Officer
Chief Integration Officer
Chief Security Officer
Chief Risk Officer
Chief Solutions Officer
Chief Data Officer
Chief Collaboration Officer
Chief Social Media Officer
VP Internet of Things
Chief Privacy Officer
Chief Information Technology Officer
Chief Intelligence Officer
Chief Intelligence Officer
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FOUR PERSONAS OF NEXT GEN CIO?
* R “Ray” Wang, Constellation Research, 2011
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HOW DEVELOP SKILLS?
1. Understand strengths and weaknesses in the various areas
mentioned.
2. Today is a big step – passion for learning & development
3. Understand technology trends and how they can help business.
4. Understand and focus on what differentiates your company.
(Don’t focus on commodity technology that is not truly part of
your companies strategy)
5. Work in a business unit.
6. Social - Build your network and keep learning (and giving)
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HURDLES TO CIO OF THE FUTURE
Recent survey found that 44% of CIO’s WANT innovation
to be first priority, yet 44% had cost reduction listed as
#1 priority.*
What are the hurdles?
* Constellation Research, Inc. 2014 CIO Survey
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HURDLES TO CIO OF THE FUTURE
1. Company Culture
2. Business Spend away from CIO
3. Fixing legacy cost issues that will then enable innovative
projects and spend
4. Increase in Non-IT executives not understanding their
role in IT projects.
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CONTACT INFO
sappley1@gmail.com
@Sappley
https://linkedin.com/in/stuartappley
http://BizznessCIO.com