Post on 16-Jan-2017
transcript
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Door to Door Service Using GA - GA Cargo -
Last Update : April, 2006Revision : 00 - draft Drawn by : Mellyana - QSE Dept
Call GA Customer Servicefor pick up request
Customer
Receive & forward customerpick up request & SI* to RCC
GA Customer Service
Dispatch RPX Opsto do pick up
RPX Call Center
Dispatch courierto do pick up
Dispatcher
Pick up
Create GA SMU
CONS. AREARPX CENTERRPX Ops
Fill in RPXDomestic AWB
Customer
RPX Cov. Area
Sorting, Split &Scan MDE
RPX Ops
Send pre-alert to mailing list
RPX Ops
Shuttle to Airport
RPX Ops
ORIGIN
DEST
AIRPORT
Handover package to GA Ops
ShuttleLoading
GA Ops
Unloading
GA Ops
Handover package to RPX Ops
Arrive at destination Airport
Receive pre-alert from Origin
RPX Ops
Do POD updatein DELTA
RPX Ops
Go to Airportfor pick up
Customer
RPX Cov. Area
Delivery
Returning w/ Delivery Record
RPX STATION
Note:*SI (Shipping Instruction)
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S
EW
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EW
Door to Door Service Using GA - GA Cargo -
Last Update : April, 2006Revision : 00 - draft Drawn by : Mellyana - QSE Dept
Call GA Customer Servicefor pick up request
Customer
Receive & forward customerpick up request & SI* to RCC
GA Customer Service
Dispatch RPX Opsto do pick up
RPX Call Center
Dispatch courierto do pick up
Dispatcher
Pick up
Create GA SMU
CONS. AREARPX CENTERRPX Ops
Fill in RPXDomestic AWB
Customer
RPX Cov. Area
Sorting, Split &Scan MDE
RPX Ops
Send pre-alert to mailing list
RPX Ops
Shuttle to Airport
RPX Ops
ORIGIN
DEST
AIRPORT
Handover package to REX Ops
ShuttleLoading
REX Ops
Unloading
REX Ops
Handover package to RPX Ops
Arrive at destination Airport
Receive pre-alert from Origin
RPX Ops
Do POD updatein DELTA
RPX Ops
Go to Airportfor pick up
Customer
RPX Cov. Area
Delivery
Returning w/ Delivery Record
RPX STATION
Create booking space& send pre-alert
REX Customer Service
Note:*SI (Shipping Instruction)
N
S
EW
Door to Door Service Using GA - RPX Cargo -
Last Update : April, 2006Revision : 00 - draft Drawn by : Mellyana - QSE Dept
Call GA Customer Servicefor pick up request
Customer
Dispatch RPX Opsto do pick up
RPX Call Center
Dispatch courierto do pick up
Dispatcher
Pick up
Create GA SMU
CONS. AREARPX CENTERRPX Ops
Fill in RPXDomestic AWB
Customer
RPX Cov. Area
Sorting, Split &Scan MDE
RPX Ops
Send pre-alert to mailing list
RPX Ops
Shuttle to Airport
RPX Ops
ORIGIN
DEST
AIRPORT
Handover package to GA Ops
ShuttleLoading
GA Ops
Unloading
GA Ops
Handover package to RPX Ops
Arrive at destination Airport
Receive pre-alert from Origin
RPX Ops
Do POD updatein DELTA
RPX Ops
Go to Airportfor pick up
Customer
RPX Cov. Area
Returning w/ Delivery Record
RPX STATION
Receive RPX reservation
GA Customer Service
Delivery