Introduction

◦ Defining email

◦ Parts of an email address

◦ Message Components

◦ Types of email services

◦ Setting up an email account

How Email works

◦ Composing and sending

◦ Checking mail

◦ Replying and Forwarding

Online Business Commerce

◦ Telecommuting

◦ Distance Learning/ Virtual Classrooms

◦ Advantages and Disadvantages

◦ Electronic Banking

◦ Teleconferencing and Video

Celia B. Seaton

What is Email?

Email is short for Electronic Mail

An electronic message sent from one computer to another.

Email saves money and time when compared to regular mail.

An email message takes only a few seconds to reach its recipient.

How does Email Work?

Email travels via the Internetfrom one computer to another.

Computers known as mail servers direct outgoing mail and store incoming the mail.

Once email reaches your mail server, it waits in an electronic mail box, known as "Inbox” for you to collect it.

Things You Can Do with Email

Compose and Send: write an email and send it to others.

Reply: reply to an email that you received.

Forward: pass on an email that you received to others.

Attachment: You can send files with your email such as:

pictures, music, software and documents

An email address consists of three (3) parts:

Unique User Name

chosen by the email account owner

Domain Namecompany/organization

providing the email service

jamaicandonkey@gmail.com

“At” sign

Two Ways to Get Email

1. Provided by your Internet Service Provider

Monthly fee for internet connection often includes email service.

Lime - …@cwjamaica.com

Flow - …@flowja.com

2. Free Web-Based Service Providers

Advertising on the site pays for the service.

Hotmail - …@hotmail.com

Gmail- …@gmail.com

Yahoo- …@yahoo.com

Two Ways People Check Email

1. Web-Based Email

Login to a web site

Messages stay on the mail server

Can be accessed from any computer with internet connection

2. Using Email Software

Open and login to your email software application (e.g. Outlook)

The application retrieves your messages from the mail server and saves them to your computer’s hard drive

John’s computerMary’s computer

Mail server

Internet

Mail server

Three Exercises

1. Create a Gmail account.

2. Send a message to your class partner.

3. Read received message and reply.

4. Further Reading in your spare time

http://www.webfoot.com/advice/email.top.php#intro

To: Type full email

address of your class partner

Subject: Type a

title for your message

Message: Type

your message in this box

Send: Used

to send emails

CC : carbon copy

BCC : BLIND carbon copy – is anonymous

Subject : the topic of your email – very important

Body : the message of your email

Attachments : the paperclip symbol - files or photos

Sending and Receiving Email

Bad user account name

Bad domain name

Domain name server is down for several days

Some other malfunction (email too big)

Bounced Emails

Email Security

Always sign out, especially if you are using a public computer!

Never send your PIN or bank account number by email.

Beware of messages that:◦ Ask for your bank account information, even if they say they want to put

money into your account (e.g. The lotto Scam, Nigerian Scam, etc.)

◦ Ask you to click on a link, login and verify personal information (e.g. Phishing bank scams)

◦ inform you that you have won a prize/money and ask for personal information in order to give you your prize

Chatting

• This is real-time communication with no delay. Usually done with those you know online.

• Be selective who you chat with, as with spam and phishing, scams can occur with chatting as well.

Email Security

Online Business/ E-commerce

E-commerce is the buying, selling & exchanging goods and services over a computer network or internet through which transactions or terms of sale are performed electronically.

Types of E-commerce

Business-to-Business (B2B)

Business-to-Consumer (B2C)

Consumer-to-Consumer (C2C)

Types of E-commerce

B2B e-commerce is simply defined as ecommercebetween businesses or companies. About 80% of e-commerce is of this type.

Examples:◦ Intel selling microprocessors to Dell◦ Grace or Lasco selling ketchup to KFC and Island Grill

Types of E-commerce

B2C e-commerce, or commerce between companies and consumers, involves customers gathering information; purchasing physical goods or receiving products over an electronic network.

Example:◦ Dell selling me a laptop

Types of E-commerce

Consumer-to-consumer e-commerce or C2C is simply commerce between private individuals or consumers.

Example:◦ Monique buying an iPod from Brian on eBay

Advantages of E-commerce Faster buying/selling procedure, as well as easy to find products.

Buying/selling 24/7.

More reach to customers, there is no theoretical geographic limitations.

Low operational costs and better quality of services.

No need of physical company set-ups.

Easy to start and manage a business.

Customers can easily select products from different providers without moving around physically

Disadvantages of E-commerce Consumers are unable to examine products personally.

Not everyone is connected to the Internet.

There is the possibility of credit card number theft.

Mechanical failures can cause unpredictable effects on the total processes.

Advantages & Disadvantages of E-commerce

Electronic Banking

This is the electronic movement of money, via an electronic network system.

E-banking allows a person to make withdrawals, deposits, and bill payments by one of the following methods: ◦ Phone ◦ Computer ◦ Automated teller machine (ATM)◦ Point of sale terminal (POS)

Telecommuting

This is the act of working from home or some remote location and communicating through the use of a personal computer equipped with modem and communications software.

Teleconferencing/ Video Conferencing

This is a two-way interactive communication enabled by telephone or Internet technology. It allows people at different locations to come together for a meeting.

Electronic Publishing

This is publishing in which information is distributed by means of a computer network or is produced in a format for use with a computer.

Examples of E-publishers: Amazon Newsstand

Distance Learning/ Virtual Classrooms

Distance Learning/ Virtual Classrooms allow people to work, learn, and study whenever and wherever they want to..

There is an abundance of resources and relationships which can be easily accessed via the Internet.

Distance Learning- Communication

Asynchronous:◦ Telephone - individual◦ Email – individual or group◦ Print – group◦ Web page - group◦ Electronic Bulletin Boards or Computer Moderated

Conferencing – group

Synchronous:◦ Chat rooms - all participants log on at once

Distance Learning- Examples

MOOC’s- Massive Open Online Course

Many participants can be engaged simultaneously, any where in the world through MOOC’s

Activity:Visit and explore the following site:-https://www.open2study.com/

Discussion:

What do you see as the future of online education at Mico?

What are the advantages and disadvantages of Distance Learning?

Advantages of Distance Learning

• Convenience- courses can be accessed anytime and anywhere.

• Students take responsibility for their own learning.

• Encourages collaboration through group chats, online communities, etc.

• Distance learning can accommodate different learning styles.

• Reduces travel time and travel costs for off-campus students.

• Successful completion not only improves knowledge but builds self confidence and technology skills.

Disadvantages of Distance Learning

• Distance education students often feel very isolated.

• It can be difficult to organise across time zones.

• Discussions may lack depth due to keyboard skills.

• The facilitator needs to be skilled in planning the session and controlling the discussion.

• Learners with low motivation or bad study habits may fall behind.

• Bad Internet connection can affect classroom simulation.

Resources needed for Distance Learning

• Computer• Internet Connection• Webcam• Content• Smart boards