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Chapter
© 2010 South-Western, Cengage Learning
Getting the Job
3.13.1 Getting an Interview
3.23.2 Applying, Interviewing, and Following Up
3
© 2010 South-Western, Cengage Learning SLIDE 2
Chapter 3
Lesson 3.1
Getting the Interview
GOALSPrepare an application letter.Prepare a resume based on guidelines.Explain the importance of references and
reference letters.
© 2010 South-Western, Cengage Learning SLIDE 3
Chapter 3
The Application Letter
The application letter, or cover letter, introduces you to a potential employer.
It should accompany your resume. The application letter is a sales letter.
“Sell” your qualifications.Create interest in the enclosed resume. Make a good impression.
© 2010 South-Western, Cengage Learning SLIDE 4
Chapter 3
Contents of the Application Letter
SpecificInterestingDirect
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Chapter 3
Application Letter—First Paragraph
Identify the purpose of the letter—why you are writing.
Be specific. Tell the employer what job you want.
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Chapter 3
Application Letter—Middle Paragraph
Give reasons why you are a good choice for the job.
Explain your key qualifications—those that best fit the job.
Express interest in the company.Describe experiences, classes, or skills
that relate to the job. Be enthusiastic.
© 2010 South-Western, Cengage Learning SLIDE 7
Chapter 3
Application Letter—Closing Paragraph
Wrap up the letter in a friendly yet assertive manner.
Be direct. Ask for an interview. Give the employer your phone number and
indicate a good time to call. Make it clear that you want an opportunity to
discuss the open position.
© 2010 South-Western, Cengage Learning SLIDE 8
Chapter 3
Preparing of the Application Letter
White, standard size (8½ × 11-inch) paper of good quality
Mailing envelope of the same color and quality
Clear, crisp printoutStandard 12-point font, such as Arial or
Times Roman
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Chapter 3
Parts of an Application Letter
Return address The return address is the first thing to appear at
the top of the letter. It contains your complete mailing address and the
date.
Letter address The letter address contains the name and address
of the person or company to whom you are writing. It is also called the inside address.
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Chapter 3
Parts of an Application Letter
Salutation The salutation is the greeting that begins your letter.
Body The body is the message section of the letter.
Complimentary close The complimentary close is a courteous phrase
used to end a letter. Phrases commonly used in business are “Sincerely”
and “Cordially.”
(continued)
© 2010 South-Western, Cengage Learning SLIDE 11
Chapter 3
Return Address
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Chapter 3
Letter Address
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Chapter 3
Salutation
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Chapter 3
Body
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Chapter 3
Complimentary Close
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Chapter 3
Preparing anE-Mail Application Letter
Set your e-mail to plain text Place everything at the left margin. Use no special formatting or tabs.Prepare your application letter in your
e-mail message window.
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Chapter 3
Parts of anE-Mail Application Letter
Date: Your message will be dated automatically. Subject line: Put the title of the job you are seeking in
the subject line. Salutation: Start your message with the salutation. Body: The body of your message should contain the
same content as any other application letter. Close: End the message with a complimentary close
and your typed name, along with your mailing address, e-mail address, and phone number.
Attachment: Send your resume as an e-mail attachment.
© 2010 South-Western, Cengage Learning SLIDE 18
Chapter 3
E-Mail Application Letter
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Chapter 3
The ResumeA resume describes your work
experience, education, abilities, interests, and other information that may be of interest to an employer.
A portrait in wordsOther names
Personal data sheetBiographical summaryProfessional profileVita
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Chapter 3
Purpose of the Resume
The resume tells the employerWho you areWhat you can doWhat your special interests are
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Chapter 3
General Guidelinesfor a Resume
Keep resume to one page.Include all information pertinent to the job
for which you are applying.Choose a format that is attractive,
professional looking, and easy to read.Proofread thoroughly.Use a high-resolution printer and good
quality paper.
© 2010 South-Western, Cengage Learning
General Guidelinesfor a ResumeProofread, Proofread, Proofread! The resume should be easy to read and
follow.Ask yourself: Would I hire someone
with spelling and grammar mistakes?
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Chapter 3
Parts of the Resume
Personal information Career objective Education Experience Additional qualifications References
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Chapter 3
Parts of the Resume
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Chapter 3
Parts of the Resume: Personal Information
Appears FirstIncludes
NameAddressTelephone Number (with area code)Alternate form of contact: cell phone, email
address, or alternate phone number
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Chapter 3
Parts of the Resume: Career Objective
Short, assertive statement indicating our career goal
Include1-2 descriptors that describe yourselfJob titleBusiness name
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Chapter 3
Parts of the Resume: Career Objective
Experienced and responsible high school sophomore seeking a part-time position as a customer service representative at Virgin Records.
People-friendly and patient high school sophomore seeking a part-time position as a customer service representative at Utz Quality Foods, Hanover, PA.
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Chapter 3
Parts of the Resume: Career Objective
Efficient and self-motivated high school sophomore seeking a part-time position as a customer service representative at Snyder’s of Hanover.
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Chapter 3
Parts of the Resume
© 2010 South-Western, Cengage Learning
Parts of the Resume: Education
All secondary (high school) and postsecondary (college) schools you have attended. Start with most recent
first and then work backwards.
List major areas of study
GPA (if good) Extra curricular
activities Honors Specific courses that
relate/apply to the job
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Chapter 3
Parts of the Resume
© 2010 South-Western, Cengage Learning
Parts of the Resume: Work Experience and Community Service
List all jobs that you have had—paid and unpaid.
Volunteer positions List all community
services that you have provided and any volunteer positions that you have held.
Include a section for duties and learning
Should be listed with most recent first and then work backwards.
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Chapter 3
Parts of the Resume
© 2010 South-Western, Cengage Learning
Parts of the Resume: ReferencesPeople who have known you for some
time (at least a year) that can provide information about you and your work.
Some companies require both professional and personal references.
When not indicated, its best to provide professional references
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Chapter 3
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Chapter 3
Scannable Resumes
Use the followingSimple standard fontBody of resume—11 or 12 pointHeadings—no larger than 14 point bold or
caps
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Chapter 3
Scannable Resumes
Avoid the followingFancy fonts, italics, underlines, condensed
type, shading, shadows, and white type on black background
Multiple columnsHorizontal or vertical lines, boxes, and
graphics
(continued)
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Chapter 3
References
References are people who have known you for at least a year and can provide information about your skills, character, and achievements. References should be over age 18 and not related
to you. The best types of references include teachers,
advisors, current and former employers, counselors, coaches, and adults in business.
Be sure to ask permission before listing people on your resume.
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Chapter 3
Reference List
If you choose not to list references on your resume, state “references available on request.”
Then have a list of names, addresses, and phone numbers available for employers who ask for them.
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Chapter 3
References
A reference letter is a statement attesting to your character, abilities, and experience, written by someone who can be relied upon to give a sincere report.
It is helpful to give those writing a reference letter a copy of your current resume or a short summary of your accomplishments and background.
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Chapter 3
Lesson 3.2
Applying, Interviewing, and Following Up
GOALSList steps for properly completing an
employment application form.Explain how to prepare for and make a
good impression on a job interview.Prepare a thank-you letter as follow-up to
a job interview.
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Chapter 3
The Application Form
An employment application, or job application, is a form that asks questions of people who apply for a job.
Ways to complete an application formUse pen to fill out paper formComplete form online at company web siteDownload form and submit electronically
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Chapter 3
Completing an Employment Application
Write neatly using a black or dark blue pen.
Fill in all blanks appropriately.Be truthful.Have all necessary information with you.Proofread carefully.
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Chapter 3
The Job Interview
A job interview is a face-to-face meeting with a potential employer to discuss a job opening.
You should spend at least as much time preparing for the interview as you did getting the interview.
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Chapter 3
Preparing for the Job Interview
Learn about the company.Be prepared to answer questions.
Review your resume so that all your qualifications will be fresh in your mind.
Be prepared to answer open-ended questions, which require you to respond in paragraphs (rather than “yes” or “no”) and talk about yourself.
Be prepared to ask questions.
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Chapter 3
Things to Take to an Interview
Bring copies of your resume, reference letters, and transcripts. Transcripts are school records that include a listing
of courses you have taken along with the credits and grades you’ve received for them.
Bring a pad of paper, a pen, and any information you may need.
Use a briefcase or folder to keep your papers organized.
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Chapter 3
Making a Good First Impression
Arrive on time. Dress appropriately. Go alone. Be prepared. Appear self-confident. Be courteous.
Think before you speak. Emphasize your strong
points. Be enthusiastic. Look for cues.
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Chapter 3
The Follow-Up
Follow-up is contact with the employer after the interview but before hiring occurs.
It reminds the employer of who you are and could improve your chance of getting the job.
© 2010 South-Western, Cengage Learning SLIDE 48
Chapter 3
Thank-You Letter
The thank-you letter shows appreciation to the employer for taking time to speak with you.
It also brings you to the forefront of the interviewer’s mind, providing a reminder of your qualifications and interest in the company.
© 2010 South-Western, Cengage Learning SLIDE 49
Chapter 3
Writing a Thank-You Letter
Remind the interviewer of your interview.Remind the interviewer of your interest.Express your eagerness to hear from the
interviewer.Keep letter short and to the point.Make sure the letter is error-free.