Getting to Done, Usably: User Experience Acceptance Criteria on Agile Projects

transcript

NG TO D

USABLY

#UXPAB

OS15Jo

USER E

CRITER

N AGIL

CTS @JL

• Agile planning• User experience acceptance

criteria• My team’s project• Takeaways

OUTLINE

First, a story …

SPECIFICATIONS

AGILE USER EXPERIENCE

BUSINESS CONTEXT

Vision

Release

Project

Iteration

PLANNING

OES YOUR O

RG TRACK

N AGILE

TEAM AND PROJECT

NEW ENGLAND

DONE IN 3 MONTHS

PROJECT CHARTER

ACCEPTANCE CRITERIAPass/fail conditions of success. Known as goals or objectives. Describes business effects outside of the project’s boundary.

ACCEPTANCECRITERIA

ACCEPTANCETESTS

ADOPT THE DOMINANT PARADIGM

Tracking usability issues: to bug or not to bug? (Wilson and Coyle 2001)

80% OF TARGET USERS WILL BE ABLE

TO CREATE THE REFERENCE LAYOUT

IN 20 MINUTESWITH

DOCUMENTATION.

Will include• 30, 45. 60 and 90°

angles.• Elevation changes,• Connecting horizontal

to vertical segments.• Junctions.• Rectangular profile.• Segment, elbow, tee,

cross and cap elements.

Will not include• Sloped duct.

ACCEPTANCE TESTS

INITIAL CHEAT SHEET

ADDITIONAL ACCEPTANCE CRITERIA

• Support user ‘s choice of views (Plan, Section, 3D).

• Customer satisfaction survey: 80% are Somewhat or Completely Satisfied.

• System Usability Scale score of 80.5 or above

• No New Bugs• No New Technical Debt

“YOU HAVE THAT POWER TOO”

GOAL: SIZE PROJECTS TO ONE QUARTER

1 2 3 4 5 6

MARCH APRIL MAY JUNE

APRIL: 15 MINUTES!

I managed to complete the model. It took me about 10-15 minutes.

OUR WORKFLOW

Open dialog Select part Close dialog

Drag part to an open connector

Visually confirm snap

Click to place the part

Place an initial part

Select a new open connector{

One click quickly connects parts }

CURRENT WORKFLOW

APRIL– COMPLETION TIME / SESSION

Extra workflow steps

Pixel perfect placement

INTERACTION ISSUES

Manual data entry

Shortcut discoverability

MAY– COMPLETION TIME / SESSION, MINUTES

April May0

Magnetic snapMatch dimensions on snapTooltip explaining shortcuts

JUNE – COMPLETION TIME PER SESSION

April May June0

Fast rotate and orientParts dialog stays open

EVALUATION ITERATION

Discoverability – although invaluable in general usability – should not be such a critical part of the test to close the epic.

ESSENTIAL SKILLS VIDEOS

JULY– COMPLETION TIME / SESSION

April May June July0

Single click part placementBetter recruitingMore focused testing

TAKEAW

UX ACCEPTANCE TESTS

• Involve the entire team• Focus the session on the critical

usability characteristics• Separate learning from doing

PROJECT STORY 32TE

RGANIZAT

Heuristic review

Customer sat. survey

AGILE UX TOOLS & TECHNIQUES

Design studio

System Usability Scale

HEURISTICS: ASPECTS OF USABILITY

• Discoverability• Efficiency• Learnability• Visual integrity• Feedback

HEURISTICS: ASPECTS OF USABILITY

• Standards and guidelines• Accessibility• Error prevention• Exploration• Scalability

ARTISTIC INSPIRATION & CREDIT

• Bauhaus Movement• Piet Mondrian• Wassily Kandinsky• George Lucas

QUESTIONS?

Slides posted on LinkedIn.

Thank you to Autodesk coworkers and friends for help with my presentation!