Post on 11-Apr-2017
transcript
Global Scrum Gathering Prague#sgprg
Conference for agile hippies
By @JaroOrsag
FAST FACTS600 people
14 from cz
7 parallel tracks
3 days
1 day of open space
VENUE
FUN&
INFORMAL
KEYNOTES
WORKSHOPS
OPEN SPACE
OTHERS
MONDAY
Organize for complexity
NIELS PFLAEGING
NIELS PFLAEGINGBBRT member / former director
Culture is shadow of organization – symptom of a problem
If you have bad culture then your system is fucked
Do not fix the culture, fix the system
CULTURE
Management is a social technology
Management is liberation of thinkers from doers
Removing thinking out of doing
MANAGEMENT
One think killed management 40 years ago: COMPLEXITY
Management is now a zombie technology
(zombies do not know they are dead)
ZOMBIES
Complex will surprise you all the time
Complicated and Complex go hand in hand (writing an email)
Industrial age (Complicated-only) has gone
COMPLICATED VS. COMPLEX
Complex problem
Usually customer is not part of organization diagrams
Command & control
Centralized decision making
TO DELIGHT CUSTOMER
Radical decentralization
Engagement of people
THE WAY OUT OF COLLAPSE
Theory X is prejudice against people
Applying Theory X practices on people creates Theory X behaviors
Bullshit practices don’t work because people are Y
THEORY XTHEORY Y
Nonviolent communication (NVC)
Ralph Miarka
Nonviolent communication (NVC)• Respect• Speak from the heart without• Blaming• Judging• Criticizing
• 4 Concepts• Observation• Feeling• Need• Request
Observation• What you can see, hear, …• Do not interchange with interpretation• If anyone can say it’s not true
“There are 20 people in the room”
Feeling• Observation + interpretation• Nobody can make or create feelings• Many times people are telling us we are responsible for their feelings
“You made me feel disappointed”Vs.“You disappointed me”Vs.“I feel disappointed by you”
Need
• Needs are abstract• “I need coffee” – it’s not abstract – it’s not a need
• Don’t interchange with ways how to fulfil a need• “I need to relax”• “I need a break”• “I need healthy lifestyle”
Request• Say what you want rather than what you don’t want
(positive formulation)• Achievable• Concrete, clear, precise• Not demand – possible to demand – you appreciate the person same
when she says “no” as when she says “yes”
Examples“you did it well”• Judging• Violent from perspective of NVC
“Stop sitting there”Vs.“Sit elsewhere”
EpilogueProblem-talk creates problems
Solution-talk creates solutions
https://www.scrumalliance.org/scrum/media/ScrumAllianceMedia/Global%20Scrum%20Gatherings/Prague2/Presentations/MiarkaRalph-NVC-SG-Prag-2up-300dpi.pdf
Using Scrum for house building
Wolfgang Richter
• 1 option – dictate• 2 options – conflict• 3 options – choice
https://www.scrumalliance.org/scrum/media/ScrumAllianceMedia/Global%20Scrum%20Gatherings/Prague2/Presentations/RichterWolfgang_Housebuilding-with-Scrum.pdf
TUESDAYPecha KuchasLightning talks
Adaptive Organizations – balancing the known and
the unknownMike Leber
Adaptation• Some organizations are able to adapt• Some are not
WEDNESDAYOpen space
Whales OST SessionSteve Denning
• Most difficult transition in mgmt is from 1st to 2nd level• On 1st level you can still do the work• On 2nd you can’t and you have to trust the people• Some managers are in permafrost zone• Managers should remove impediments team members are not able to
remove themselves• List of 45 things managers should be doing:
https://www.scrumalliance.org/why-scrum/learning-consortium/learning-consortium-report-2015#report
Neuro-linguistic Programming (NLP) - OSTBernie Maloney• Influencing by the way you are speaking• There are light and dark sides• Pattern interrupt• Pausing can earn attention• Language of senses• We speak more powerfully when speaking deeper
Neuro-linguistic Programming (NLP) - OST• Pay attention to visuals when selling• We are all sellers• Children – am I better sales person than drug dealer is?• Power of NLP gestures
• Michael Brooks: Instant Rapport• “Start With Why” – Simon Sinek• NLP for dummies
FEW QUOTES
STEVEN DENNING
“Mindsets are more important than processes and methodologies”
ANDREA PROVAGLIO
“Looking busy in this company is so important that we develop features nobody uses”
MATTHIAS SEUL
“Slow down! Stop delivering crap at a high speed!”
FRED WILLIAMS
“Mom, I love you! Happy birthday! This is the new Harley-Davidson.”
(during the speech entitled “You are not a customer”)