Post on 23-Mar-2016
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Advancing Enterprise Fluency™
—the communication and collaboration excellence
that drives high performance in a global economy—
one enterprise at a time
GlobalEnglish.com
92% of global employees report that English is required or important for their job
Only 7% feel their current Business English skills are good enough to do their job
Most business discussions today are in English between non-native speakers
Companies that maintain a strategic focus on employee communication delivered a 47% higher shareholder return, according to a recent study.1
1. Towers Watson 2009/2010 Communication ROI Study Report: Capitalizing on Effective Communication
Clients we work with:
The unintended consequences of global business growth
When you compete in a global economy with a workforce that has difficulty
communicating and collaborating with each other, communication
problems quickly become business problems. Internal and
external miscommunication affect innovation, speed to market, execution,
customer satisfaction, profitability and many other key measures of company
success. This conclusion is supported by a growing base of evidence,
which shows a clear relationship between effective business communication
and financial performance. We call this Enterprise Fluency™: the
communication, collaboration and operational proficiency companies must
have to drive high performance in a global economy.
English has become the de facto language of global business. Business
English is now the critical skill that fuels Enterprise
Fluency. Business English embraces the day-to-day professional world of
presentations, meetings and conference calls, and covers topics related to
business functions, such as marketing and finance, as well as topics related
to business sectors, such as banking and pharmaceuticals.
The facts are in. Enterprise Fluency is not just a nicety; it is business
critical for expanding your global footprint, entering new markets
and managing global talent. Global enterprises need a global
solution for improving Enterprise Fluency. The situation is
too pressing, and the stakes too high, for anything less.
Found from our FTP recreated PMS
An award-winning, on-demand solution that couples 11 levels
of structured learning of Business English with instant, on-the-
job support for work tasks in English—such as writing emails or
handling negotiations. Support for 15 languages enables non-
native speakers to grasp the material more effectively.
A mobile Business English app that makes our award-winning
Business English tools available on the go. Look up the
definitions, translations and pronunciation of everyday English
words as well as industry-specific, company-specific and topic-
specific words.*
This is the first-ever collaboration platform focused on global
communication and Enterprise Fluency: a secure online
workspace infused with robust social capabilities to help
native and non-native English speakers improve the speed and
quality of their work and leverage global and local expertise to
complete professional tasks in Business English.
These are adaptive online tests that accurately assess employee
levels of Business English proficiency and identify the skills
gaps across the enterprise.
Customized one-on-one personal coaching sessions accelerate
results with this blended Business English development
option that integrates GlobalEnglish Edge™ with native
English-speaking coaches who support employees’ specific
individual needs.
On-demand enterprise solutions to advance Enterprise Fluency™
The GlobalEnglish Suite advances Enterprise
Fluency unlike any other offering in the market—
it includes a comprehensive set of products for
on-the-job support, assessment, formal learning
and collaboration in Business English. With the
GlobalEnglish Suite, your employees get work
done. The entire suite is oriented toward practical
application for business so that employees can
work faster and with greater accuracy across all
skill levels. The resulting productivity gains are
significant and measurable. The GlobalEnglish
Suite includes a complete set of Web-based
reporting and administrative tools that span the
entire suite, making it easy to manage, measure
and track performance across the organization at
any time. Products comprising the GlobalEnglish
Suite include:
A global solution for a high-stakes problem
* Access to LinGo Pro is available only to Standard, Business and Enterprise subscribers as an add-on to our free app, LinGo™, which can be used to define, pronounce and translate everyday words.
Clients we work with:
Productivity
• 1+ hour per week/per individual
in improved productivity compounds
to more than $750,000 in savings
per year/1,000 employees
@ $15/hour rate
• 92% immediately use their new
English skills on the job
• 86% verbally respond to questions
or requests more effectively
• 85% read and respond to emails
more efficiently
Cost Savings
• 50-80% cost reduction when
compared to fragmented, multi-
vendor approaches.
• Cost savings from vendor
consolidation as well as
standardized sourcing and
management processing.
Employee Satisfaction and Engagement
Customers experience improved
customer satisfaction scores and
increased employee engagement.
Deep global and local expertiseGlobalEnglish takes a consultative
approach to advancing Enterprise
Fluency across global operations.
Our experienced professionals,
located around the world, develop
global and local implementation
plans that take into account cultural
nuances. They provide direct, native-
language support to companies
worldwide, including best practices
for developing, implementing and
sustaining a successful program.
Only GlobalEnglish’s solution offers
the scalability and efficiency large
organizations demand with limited IT
dependence due to its enterprise-strength
SaaS platform for easy deployment and
on-demand access to one thousand or
hundreds of thousands of employees.
No other solution provides such an
array of multi-channel delivery vehicles
so employees can not only customize
their experience, but learn by doing
with social collaboration, structured
e-learning and mobile apps.
Highly scalable and accessible
ROI and business impact visibilityOn-demand tools provide visibility into
reporting metrics across the enterprise,
and our annual reviews measure the long-
term business impact of our solutions on
your company’s Enterprise Fluency. More
than 500 leading global enterprises and
more than one million highly satisfied
employees see business results—and their
compounded value—every day.
Ongoing post- sales supportWe provide guidance and best
practices on how to implement
a pilot program, secure
ongoing executive sponsorship,
incorporate our service into
change management plans, drive
service uptake to targeted levels,
and report on local or global
performance metrics. Our unique
online Client Community also
enables customers to access
professional resources designed
for self-support of internal
marketing and deployment
campaigns.
Enterprise Fluency, powered by
GlobalEnglish, is a strategic imperative.
“English is not like any other capability in
the company. For us, it’s a fundamental business enabler.”
EVA D’ONOFRIO, CEO of Sistemi Informativi (an IBM Company), Italy
“Using GlobalEnglish, we’ve
seen on average about two
hours per week in efficiency gains
in our employees, and we’re seeing
70% savings in the number of training
programs we currently have in the Latin
America region.”
DAVID DISTLER, Vice President of Corporate Shared Services Latin America, Emerson, U.S.
“English is critical for our success. We
needed a solution that we could deploy
around the world, would help any level
and that would include tools that could
provide instant help on the job. The only service that could handle this huge challenge was GlobalEnglish. …
It always comes down to money and our
return on investment has been
excellent when measured in productivity
gains.”
TONy GLEESON, Former Global Director of Learning Programs and Solutions, Deloitte, U.S.
THE IMPACT OF ENTERPRISE FLUENCY™
Clients we work with: