GLOSSARYThe following bodies are involved in the parking industry, and are able to aid members of the public with enquiries and provide information on parking issues.

Traffic Penalty Tribunal (TPT)Service provided to adjudicate and mediate with On Street parking issues such double yellow lines, restricted parking zones on public highways etc for England and Wales.Address:Traffic Penalty TribunalBarlow HouseMinshull StreetManchesterM1 3DZ

Tel. 0161 242 5252Fax. 0161 242 5265E-mail. http://www.trafficpenaltytribunal.gov.uk/site/index.php

Parking and Traffic Adjudication Service (PATAS)Provides a similar service to TPT, but is dedicated to the London area.Address:The Head of the Parking and Traffic Appeals ServiceAngel SquareUpper Ground FloorBlock 2London EC1V 1NY

Tel. 0207 7747 4700E-mail. patas.team@patas.gov.ukWebsite. www.parkingandtrafficappeals.gov.uk

Scottish Parking Appeals ServiceProvides a similar service to NPAS, but is dedicated to Scotland.Address:Scottish Parking Appeals ServiceJ FloorArgyle House3 Lady Lawson StreetEdinburghEH3 9TH

Tel. 0131 229 0409Website. www.parking-appeals.gov.uk

Security Industry AuthorityGovernment body to which all wheelclamping operatives must be licensed to by law.Address:PO Box 49768LondonWC1V 6WY

Tel. 0844 892 1025Website. www.the-sia.org.uk

The following bodies are involved in the parking industry, but do not have the facility to aid members of the public with general enquiries.

British Parking AssociationMembership association for operators and associated businesses and authorities in the parking industry. Not a regulator, ombudsman or mediation authority.

Website. www.britishparking.co.uk

Driver and Vehicle Licensing Agency (DVLA)Government Authority responsible for the management of vehicle keeper details and road excise duty.

Website. www.dvla.gov.uk

Department for TransportMinisterial Department with overall responsibility for legislation, regulation and policy formation within the parking industry.

Website. www.dft.gov.uk

The British Parking Association. Stuart House, 41-43 Perrymount Road, Haywards Heath, West Sussex RH16 3BNTel: +44 (0) 1444 447300 Fax: +44 (0) 1444 454105 info@britishparking.co.uk www.britishparking.co.uk