Gotomeeting vs Webex: Usability Analysis

Post on 22-Jan-2015

6,756 views 1 download

Tags:

description

Read usability analysis between Gotomeeting vs Webex.

transcript

VS.

are the two known web conferencing tools developed by two of the largest technology company. GoToMeeting was marketed by Citrix and WebEx was developed by Cisco.

and

Are you undecided which online meeting tool works for you? Then let me help you out

by identifying the differences.

Features

Simple and intuitive interface

Easy instant messaging

Schedule Meetings

Outlook integration

Audio conferencing

Meeting recording (only for Pc)

Instant messaging

Ability to invite participants to a meeting that has already started via email, voice conference or instant messenger

Video support (showing up to six participants at a time)

Screen and application sharing File transfers

Features

Maximum of 15 attendees with the basic plan

Attendance reporting

Ability to assign privileges to individual participants

Screen and application sharing

Meeting recording (for Pc and Mac)

Maximum of 25 attendees with the basic plan

Support for Linux, Solaris & Unix

Prices

$49.00 with 20% annual discount + free 30 days trial

$49.00 with 20% annual discount + free 14 days trial

Well, that is not a problem! Let us consider some assessment pointed out by onlinemeetingreviews.com to make it clear.

Are you still having difficulty to choose between GoToMeeting and WebEx?

GoToMeeting’s tweets are not automated. They’re handcrafted and curated by their social media team.

The WebEx social media team is also actively monitoring customer mentions on Twitter, however, their response time lags when compared to GoToMeeting. We’ve also noted that some customer support and tweets go unanswered.

In the reviews that we analyzed, 2/3 of the sites rated GoToMeeting higher than WebEx. Our sources included PC Magazine, Top10 Reviews, Cnet, MacWorld, and others.

As stated in the PCMag it is “by far the most polished of all applications we evaluated”

According to TopTenReviews “This program is very easy to use. We were very impressed by the tools that delegated users can use while in web conferencing sessions.”

In agreement with Macworld “Its small set of features make the service simple to use.”

According to Amplicate, 77% of people “love” GoToMeeting and 59% “hate” WebEx. These scores are based on hundreds of individual social network messages.

0%

20%

40%

60%

80%

WebEx GoToMeeting

33%

77%

59%

41% Love

Hate

A comparative analysis via google search using the words : “GoToMeeting problem” (491 page results) or “WebEx problem” (1,140 page results) “Love GoToMeeting” (1,440 page results) and “Love WebEx” (749 page results) This means that GoToMeeting has less complains and is being favored by many.

0

500

1,000

1,500

WebEx GoToMeeting

749

1,440

1,140

491 Love

Hate

How does GoToMeeting work?

GoToMeeting allows you to connect up to 15 attendees but you can always upgrade to accounts that can sustain additional attendees.

How does GoToMeeting work?

The meeting creator will then connect to GoToMeeting website

How does GoToMeeting work?

To invite participants , the meeting creator will email the meeting number which will be entered into the GoToMeeting website.

How does GoToMeeting work?

GoToMeeting offers three ways to communicate via phone conferencing, built-in VOIP Or built-in text chat.

How does GoToMeeting work?

The meeting can be controlled easily by the meeting creator like muting, dismissing participants or simply sharing their screens from their pc/mac .

How does GoToMeeting work?

GoToMeeting has 128-bit encrypted data protection to ensure the privacy of your meeting.

We have already discussed the Pros and Cons for GoToMeeting and WebEx. Although they vary slightly with their features still their price is exactly the same.

Now the choice is yours!

Choose wisely. Choose GoToMeeting!

http://www.gotomeeting.com