GovMail Orientation - iGovPhil...

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GovMail Orientation

November 22, 2013/GovMail Team

BACKGROUND

• Identity• Security• Data Sovereignty

Zimbra Collaboration Suite

• Full featured productivity suite

• Advanced search and file indexing for large inboxes

• Real-time backup and restore

• 24/7 support

• Email archiving and discovery• Web-based admin console

• Data sovereignty• Zimbra is based on open source software

providing flexibility• Zimbra scales significantly better with less

hardware overhead

• Attachment search/rendering• Integrated spam/anti-virus that actually

works well

• Mobile compatibility• Rebranding• Extensible through Zimlets

logoand

agency name

• Initially 3GB account quota• Up to 25MB file attachment• Accessible through HTTP(S) and IMAP(S)• Daily backups (premium)• Sign and encrypt messages

• Filesender• Instant Messaging

Other GovMail Components

• A web-based application• Enables users to send and receive large files• Not intended as a file repository• Won't easily fill up mailboxes for both sender

and recipient• Clients with no GovMail accounts can also

use this service• For more info: http://www.filesender.org

Filesender

• Go to https://pakete.gov.ph• Log in using GovMail credentials• Send file or voucher• Log off

GovMail Filesender

Click the “Logon” button

select theOrganization

Or the agency name

Login using a valid credentials

GovMail Filesender

Authenticated userOr sender

Optional[subject and

message]

Steps how to upload a file

recipient

Click the browse button to upload a file

Tick/check the box to accept terms of service Click

“Send” button

Expiry Date: 14 days after

GovMail Filesender

• XMPP client (Jappix, JwChat)– Pidgin (Linux and Windows)– Adium (MacOS)

Instant Messaging

Pidgin Buddy List

• Agency domain name• No. of agency personnel• Agency account administrator (premium)• Agency logo/banner (premium)

Domain

• URL for individual agencies– liham.icto.dost.gov.ph– liham.asti.dost.gov.ph– mail.nwrb.gov.ph– cabsec.gov.ph

Domain

• Letter of intent• List of personnel

Requirement

• Memorandum of Agreement between ICT Office and availing agency

• GovMail Service Guidelines and Policy• Agency eMail Policy

Guideline and Policy

• What to do if the domain is hosted by a private entity– Your agency should have control over your domain

because the mail exchange record of your domain must be modified and pointed to GovMail.

• Who will create the .gov.ph accounts?– Initially the iGovPhil GovMail team will create the

accounts based on your request. The agency that submits and completes the required format first will get priority. Succeeding accounts will be created by the agency administration.

• Can I access GovMail using mobile devices?– Yes. GovMail supports a variety of operating

systems for smartphones and tablets such as Symbian, Android, iOS and Windows, using web browsers and third-party clients for mails, contacts, and calendars. Blackberry is supported but requires a separate Blackberry Enterprise Server License.

• Can GovMail be accessed using third party clients?– Yes. GovMail can be accessed using

Thunderbird, MacOS Mail, etc. through IMAP/S & SMTP/S.

• How many email accounts can we request?– There is no limit yet, but it is on a first come-first

served basis.

• What is the capacity of each account mailbox?– For now, capacity for the accounts are as

follows:• Level 3 Personnel: 10GB

• Level 2 Personnel: 3GB• Level 1 Personnel: 2GB

– Additional storage is now being procured. We are targeting 10GB storage capacity for levels 2 and 1 accounts

• Do agencies need to own servers to house the system?– No. The servers, as well as maintenance and

operation, are handled by iGovPhil.

• Are there anti-virus/anti-spam apps on the servers?– Yes. GovMail's security measures include anti-spam and anti-virus.

• How about security?– Security is an ever-changing aspect in the administration of

systems. As such, the systems may be secure now but may not be in the future. That is why the systems administrators of iGovPhil are frequently applying the best practices and principles in security. The iGov systems administrators are capable of handling Security breaches.

• i.gov.ph• Government Wide Email

– govmailsupport@i.gov.ph

• Government Web Hosting– gwtsupport@i.gov.ph

• Cloud Technology– govcloudsupport@i.gov.ph

Contacts

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