Green ITSM

Post on 14-Dec-2014

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What was the last touch point you had with a product or promotion that was Green? My guess is the answer was probably sometime this morning. The green movement is happening and whether we are ready or not it has crept into IT. I’ll discuss why this is happening now, what it means when we say “Green IT”, and how you’re going to be affected and what you can do.

transcript

Green IT

Agenda

• What is Green IT?• Green IT adoption on the rise• Where to start• Can ITIL help?

What is Green IT?

• “the study and practice of designing, manufacturing, using, and disposing of computers, servers, and associated subsystems… efficiently and effectively with minimal or no IMPACT on the environment”

Why now?

“The energy use of the nation’s servers and data centers doubled from 2000 to 2006… under current efficiency trends, national energy consumption by servers and data centers could nearly double again by 2011. “

“By 2010, for every $1 spent on hardware, 70 cents will be spend on power and cooling. By 2012, for every $1 spend on hardware, $1 will be spend on power and cooling…”

IDC

EPA

Data center growth

Green IT – on the riseOne-quarter of IT leaders in the US are either “very” or “extremely” concerned about energy efficiency and environmental responsibility, yet only nine percent consider themselves to be “very” or “extremely” green.”

Info-Tech 2007 Green Index

20% consider Green IT to be of high interest in 2007, 40% consider Green IT to be of high interested in 2009

Gartner Data Center Conference polling 2007 - 2009

Contributing Factors

Corporate Initiatives

Government regulation

Power constraints

Start in the Datacenter

Virtualization

•Flexible

•Efficient

•Improved economies of scale

Additional Data Center approaches

• Consolidation• Blade servers• Efficient cooling• Cloud computing• Combine approaches

Greening your organization

• Computer sleep modes

• Screen saver or killer

• Telecommuting

ITIL green?

•Adaptable method

•Service Portfolio

•Incident

•Change

•Asset

IT Governance and CSR

Foundation for green initiatives in IT and the business

•IT Governance = subset of Corporate Governance

•Corporate Social Responsibility

Service Portfolio & SLA’s

• Service portfolio inputs – green• Service Level Agreements – incorporate CSR policy– Define with green objectives– Frame discussion with green initiatives

Incident

• Opportunity for carbon scoring–Outsourced?–Site visits?–Internal support?

Change Management

Environmental factors

Impact

Compliance

RFC scoring

Green components in ITIL

• Map CI to existing services

• Configuration management

• Asset management

• Capacity management

Green clouds in the forecast?

• ITIL a good start• Assumes ITIL maturity• Cloud can help

According to Gartner, by 2012, 20% of businesses will

own no IT assets

It’s not easy being green

Let’s connect

Ruann TillerServiceNow MarketingRuann.tiller@gmail.com

http://blog.service-now.com/