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8/4/2019 GRI Sustainability Report 2010
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Paper, Planesand PeopleGlobal Reporting Initiative
Sustainability Report2009/10
8/4/2019 GRI Sustainability Report 2010
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2 Global Reporting Initiative Sustainability Report 2009/10
Although small, GRI does make impacts.
The aim o this report is to show GRI’s direct im-
pacts by outlining its sustainability perormance.
This report also sets out goals, showing GRI’s com-mitment to improving sustainability perormance
through the reporting process.
VisionA sustainable global economy where organiza-
tions manage their economic, environmental,
social and governance perormance and impacts
responsibly and report transparently.
Mission To make sustainability reporting standard
practice by providing guidance and support to
organizations.
T
here is a global network o some 30,000
people who are the oundation o GRI;
their expert input helps to develop
and promote GRI’s reporting guidance,and drives GRI’s vision o a sustainable global
economy. In bringing this network together and
enabling communications between its various
groups, GRI produces waste and carbon emissions
through its use o paper and planes. And GRI’s
impact on people – primarily employees but
also members o its governance bodies and
participants in the many working groups and
consultation processes – is an important one.
GRI is an international organization
headquartered in Amsterdam, The Netherlands.
GRI has big indirect impacts on sustainability
through other organizations. With an oce o 52
sta, its direct impacts on the world are minimal.
Paper, planes and people. Three things that are important to the ongoing
success o the Global Reporting Initiative (GRI), while being the main
contributors to its economic, environmental and social impacts.
This is a sustainability
story of small impactswith big outcomes.
GRI:
2.8
4.8
G R I S e c r e t a r i a t s t a f f The GRI Standard
Disclosure and
Perormance
Indicator
reerences or thetext in this report
are given in the
page margins.
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Paper, Planes and People 1
GRI:
1.1
1.2
Ernst Ligteringen
Chie Executive
Global Reporting Initiative
GRI’s biggest impact is helping more
organizations to report and thereby
help change their sustainability
perormance. It is a dicult impact to
measure, but it is the most signicant or GRI.
GRI relies on a large worldwide multi-
stakeholder network to support its mission and to
develop the Sustainability Reporting Framework:
GRI is committed to continuously improving and
increasing the use o its Reporting Guidelines.
This multi-stakeholder process is key to ensuring
that the Framework meets the needs o all
organizations around the world.
In working with this large worldwide
network, GRI has sustainability impacts in
three main areas: people (employees), paper
(publications and communications), and planes
(travel to events and meetings).
During the 2009/10 reporting period GRI
continued to work according to three strategic
objectives, as determined in its 2008-12 business
development plan. These are:
• Continuously improve the Sustainability
Reporting Framework, which is widely used
around the world
• Increase the value o GRI-based sustainability
reporting or businesses and other
organizations
Dear Stakeholder,
Welcome to the Global Reporting Initiative
(GRI)’s Sustainability Report 2009/10.
As sustainability continues to become a
more pressing topic or companies and
other organizations worldwide, GRI has
been working to support all organizations
in their eorts to be transparent abouttheir sustainability perormance. In its
eorts, GRI has its own impacts on the
world – socially, environmentally and
economically.
• Increase the value o reporting or
stakeholders, readers, and users o inormation
The Board o Directors also identied threepriorities or GRI in this reporting period:
• Increased capacity or advocacy
• Regional network expansion
• Increased attention ocused on nancial
market actors
The 2010 Conerence was a major highlight
o the reporting period, and had a signicant
impact on GRI’s sustainability perormance in
2009/10. In last year’s sustainability report, I
invited stakeholders to come and visit GRI – in
2010 you did just that, in scores. The Conerenceattracted 1,200 delegates rom 77 countries
around the world, providing an excellent
opportunity or GRI’s network to meet and drive
the sustainability reporting agenda.
At the Conerence, GRI announced two key
propositions:
• By 2015, all large and medium-size companies
in OECD countries and large emerging
economies should be required to report on
their Environmental, Social and Governance
(ESG) perormance and, i they do not do so, toexplain why
Strategy and Analysis
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2 Global Reporting Initiative Sustainability Report 2009/10
and embed environmental criteria in GRI’s
choices or printed publications. Paper continues
to be used in day-to-day operations and or
publications, and 92 percent is now made rom
recycled materials. Clear environmental criteria
have been established to guide sta when
outsourcing the printing o publications. General
improvements in procurement were identied as
a target in 2008/09; a new procurement policy was
drated in this reporting period.
The GRI Secretariat moved oce location in
2008/09, and the new space has eective energy
saving systems in place. GRI sta are key to
limiting GRI’s environmental impact: sta switch
o electrical equipment outside oce hours and,
where possible, energy-saving light bulbs are
used in the oces. GRI aims to improve its data
collection with regards to the oce space in the
next reporting year.
Arguably, GRI’s biggest direct impact is
on people: it has a signicant eect on sta,
governance bodies and the network. The
geographical diversity o sta and Working Groups
is an important aim. Last year’s report indicated
that GRI needed to update its social management
systems, which has been worked on in thisreporting period. A new statement was added to
the clause in the Deed o Incorporation relating to
composition o the Stakeholder Council to ensure
geographical diversity. Geographical and gender
composition in the Secretariat remained as diverse
as previous years but improving the gender
balance on GRI’s Board is a specic objective the
Board seeks to achieve over the coming years.
A decision has been made that GRI’s Governance
Nominating Committee should specically actor
in the need to improve the gender balance on theBoard.
• By 2020, there should
be a generally accepted
and applied international
standard which would
eectively integrate
nancial and ESG reporting
by all organizations.
There was clear support
or the propositions rom theGRI network, and or a third
suggestion: to develop a new,
more robust generation o the
GRI Guidelines, G4.
When it comes to the
trends in sustainability
reporting, the story is a
good one: there has been an
increase every year since GRI was established,
and this year was no exception. GRI keeps track
o reports based on the Guidelines, in the GRI
Reports List. In 2009 there were 1,397 GRI reports
on the Reports List, an increase o 29 percent on
the 2008 gure o 1,082 reports. This growth trend
continued in 2010.
For more inormation on GRI’s activities in
2009/10, you can read GRI’s Year in Review:
www.globalreporting.org/GRIsOwnReports
A result o the increased interest in
sustainability reporting, and the increased
involvement o experts connected to GRI’s
network, is that GRI’s impacts on the world also
increased. However, GRI was well prepared to
monitor and assess its perormance and now has
more robust tracking and reporting systems in
place.
GRI preers to convene meetings using virtual
means when possible. But ace-to-ace contact is
indispensible or GRI to interact eectively; travel
by plane and train is essential or its work.
GRI made encouraging progress towards the
sustainability targets set in its last report, taking
steps to improve environmental management
processes, particularly with regard to oce
practice. GRI noted the need or a stricter
greenhouse gas monitoring or tracking system
or the GRI related travel undertaken by people
in the network. The Travel Policy was amended in
2009/10: Sta must ll in details about their travel
beore being able to submit expense claims and
compensation days. This is helping the Secretariat
monitor its travel-related emissions.
Another strong perormance against goal or
environmental management has been in paper
use. The aim o the environmental management
process was to reduce paper use, increase the
amount o paper made rom recycled materials,
GRI’s sustainability goals or 2010/11
O f f s e t b u s i n e s s t r a v e l c a r b o n d i o x i d e e m i s s i o n s
P r o v i d e m o r e p r e c i s e a n d c o m p a r a b l e d a t a o n
e n e r g y c o n s u m p t i o n
C o m p l e t e a n d i m p l e m e n t t h e s u s t a i n a b l e
p r o c u r e m e n t p o l i c y
F i n a l i z e t h e s u s t a i n a b i l i t y , e n v i r o n m e n t a l ,
d i v e r s i t y a n d h u m a n r e s o u r c e s p o l i c i e s
D e v e l o p a m o r e r o b u s t G R I P e r f o r m a n c e
M a n a g e m e n t m e t h o d o l o g y a n d s u p p o r t i n g t o o l s
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Paper, Planes and People 3
GoalsIn the next ew years GRI will ace some big
challenges. Sustainability is becoming imperative
or lie on the planet, with immediate relevance
or business, markets and society. Sustainability
reporting is a tool to help organizations manage
their sustainability perormance. GRI aims or
sustainability reporting to be a mainstream
activity, and so its reporting guidance must berobust and t or purpose.
For this reason, the next generation o
Guidelines – G4 – is in development. This will
be a two year process, involving many experts
connected to the GRI network, and is intended to
increase GRI’s sustainability impacts signicantly.
With new sta at the Secretariat, a previous
lack o management transparency needs to
be addressed. The need or a ormal body
representing the interests o employees, and or
increased sta-management consultation, wasidentied. An increase in the number o Working
Group meetings, and documents to print, will
challenge GRI to keep greenhouse gas emissions
and paper use as low as possible.
Carbon emissions were oset or GRI’s
2010 Conerence, and the challenge now is
to perorm even better – to reduce and oset
the environmental impacts o all sta business
travel, select partners and suppliers careully, and
make use o digital technology to reduce travel
requirements. For 2010/11, GRI has set a clear
goal: To oset business travel carbon dioxide
emissions.
The number o expert contributors to
the global network will also grow in the next
reporting year, with the launch o GRI’s Focal Point
USA and more regional network activities in the
pipeline. Regional events are likely to increase in
number and technology will continue to play an
important role in ensuring impacts o these events
is limited, or example by holding webinars or the
global audience.
All o these plans will help GRI work towards
its vision o a sustainable global economy, and
ulll its mission to mainstream sustainability
reporting by providing an optimal Framework to
promote organizational transparency.
The G3 Guidelines were used to prepare this
A level report. We did not use GRI’s NGO Sector
Supplement – a brand new resource – nor was this
report assured due to budgetary constraints. But
we are currently engaged with stakeholders to
assess the needs o the next report and aim to use
assurance.I hope this Sustainability Report 2009/10
helps you to understand GRI’s sustainability
perormance, and its work to improve its own
environmental, social and economic impacts.
Should you wish to give your eedback about
this report, or i you have any questions, please
contact GRI: at ino@GlobalReporting.org.
GRI:
3.4
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4 Global Reporting Initiative Sustainability Report 2009/10
GRI:
2.1
2.2
2.6
2.5
2.7
3.1
3.2
3.34.1
G
RI acilitates and promotes
sustainability reporting by all
organizations. GRI produces a
comprehensive Sustainability
Reporting Framework that is widely used aroundthe world to enable greater organizational
transparency. The Framework, including the
Reporting Guidelines, sets out the Principles and
Indicators organizations can use to measure and
report their economic, environmental, and social
perormance. GRI is committed to continuously
improving and increasing the use o the
Guidelines, which are reely available to the public.
GRI is a stichting – in Dutch, a non-prot
oundation. GRI has multi-stakeholder governance
bodies – the Board o Directors, Stakeholder
Council (SC) and Technical Advisory Committee
(TAC).
In this reporting period, our Focal Points
– regional GRI oces – were active in Australia,
Brazil, China and India.
As a network-based organization,
experts, practitioners and other reporting and
sustainability proessionals and organizations are
involved in GRI’s work and activity. GRI’s global
network includes Organizational Stakeholders –
core supporters – Training Partners, several multi-
stakeholder Working Groups and some 30,000
people rom dierent sectors and constituencies.
GRI enjoys strategic partnerships with the
Organisation or Economic Cooperation and
Development, United Nations Environment
Programme, the United Nations Global Compact,
and many others. The skills and knowledge o experts
connected to this network inorm many o GRI’s
projects, including the development o GRI’s
Reporting Framework. Diverse international
working groups, stakeholder engagement,
and due process - including Public Comment
Periods - ensure the Framework is suitable or all
organizations.
GRI’s products and services are provided
through in-house and outsourced processes.
SUSTAINABILITY REPORTING
FRAMEWORK: Available as a ree public good,
with its Guidelines available in 24 languages, the
Framework’s technical guidance takes the orm
o downloadable and hardcopy publications.
The Framework is divided into complimentary
sections; the Sustainability Reporting Guidelines,
individual Sector Supplements and individual
Technical Protocols. Their design and layout
is outsourced to graphic designers. Hardcopy
publications are printed by external suppliers
who specialize in environmentally-aware printing.
GRI aims to reduce the amount o hardcopy
publishing it creates; or example, there are no
Who we are…
and what we do Transparency through
reporting on economic,
environmental, social
and governance issues
drives the sustainability o
individual organizationsand, ultimately, the global
economy.
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Paper, Planes and People 5
GRI:
4.12
NETWORK/PROGRAM CREATION ANDMANAGEMENT: GRI has created, and manages,
several networks and groups, which can be
operated in-house and involve the participation
o external stakeholders. These include the
Organizational Stakeholder Program, the Global
Action Network or Transparency in the Supply
Chain, CTPs, regional networks in Focal Point
countries, advisory groups and Working Groups
or Framework development.
PERSONAL APPEARANCES ANDPRESENTATIONS: To increase awareness
o sustainability reporting GRI sta, oten
managers and executives, make presentations
on sustainability reporting at selected events.
GRI seeks or transportation and accommodation
costs to be covered by the external event
organizers.
WEBSITE: GRI’s website is managed and
maintained internally; two external providers
supported the website’s application and
engineering elements during the reporting
period.
CONFERENCES: GRI held conerences in 2006,
2008 and 2010. Conerence content is developed
in several ways; internally, with network partners
and participants, and by guest speakers.
Design and printing o promotional material is
outsourced. Conerence premises, technology,
and catering are externally sourced and procured
on a commercial basis.
current plans to make its next generation o
Sustainability Reporting Guidelines available as a
hardcopy.
The guidance in the Framework is
developed using multi-stakeholder consultation,
a distinctive in-house/outsourced process. GRI
sta convene a theoretical space or external
Working Groups to discuss and develop the
sustainability reporting guidance. Working Group
members are based throughout the world and
usually collaborate remotely, using electronic
and telecoms communication. Public Comment
Periods enable more stakeholders to contribute to
the Framework’s development. GRI’s governance
bodies also contribute to, and vote on, the
Framework content.
Where possible, GRI’s Guidelines reerence
generally accepted norms and standards;
examples include reerencing the United
Nations Universal Declaration of Human Rights
and its Protocols and the International LabourOrganization’s Declaration on Fundamental
Principles and Rights at Work to inorm its guidance
on human rights and labor practices reporting.
SUSTAINABILITY-THEMED
PUBLICATIONS: GRI has published more
than 20 sustainability related supplementary
publications, divided into categories such as
Research & Development, Learning, and Tools
publications. They are developed similarly to the
Framework, and sometimes in partnership withallied organizations such as the Carbon Disclosure
Project and International Organization or
Standardization. Their graphic design and printing
is outsourced. As mentioned, GRI aims to reduce
its production o hardcopy material.
TRAINING: GRI’s training provision is developed
in-house and outsourced in practice, with a
network o Certied Training Partners (CTP)
worldwide; CTPs are usually organizations who
specialize in the sustainability eld.
BRANDED SERVICES: GRI has two main
branded services or reporters and sotware
providers; Application Level Checks or
sustainability reports, and Certied Sotware and
Tools or content checks o sotware tools. Both
services are developed and operated in-house.
REPORT PROFILING: GRI has two services
or announcing reports; Featured Reports or GRI
reports and the GRI Reports List, which also serves
as GRI’s main data collection tool or capturing GRIreports data.
G R I ‘ T r a i n i n g o f T r a i n e r s ’ e v e n t c o n d u c t e d a t H o r t u s b o t a n i c a l g a r d e n
i n A m s t e r d a m
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6 Global Reporting Initiative Sustainability Report 2009/10
GRI:
3.5
3.6
This report: what’s
inside?Paper, Planes and People is GRI’s th sustainability report. The report reers
to the perormance or the nancial year 2009/10. For GRI, the nancial
year runs rom 1 July to 30 June. GRI’s ourth sustainability report was
issued in October 2010 and covered the nancial year 2008/09. GRI aims
to report on its sustainability perormance annually, synchronized with its
nancial year.
In September 2009, GRI established a
permanent Sustainability Management
and Reporting Team (SMART). This team
has been tasked with overseeing the
management o the GRI Secretariat’s ongoing
sustainability impacts and producing an annual
GRI sustainability report. SMART consists o sta
members rom dierent departments within the
Secretariat.
For earlier reports, a consultation process
carried out according to the Guidelines and the
GRI Learning Publication The GRI sustainability
reporting cycle: A handbook for small and not-so-
small organizations identied material issues.
Following internal discussion, it was decided that
the same issues remained material or GRI in this
reporting period. Thereore, this GRI report will
ocus on the same disclosures and will remain
within the same boundaries as GRI’s previousthree sustainability reports.
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Paper, Planes and People 7
reporters reerencing GRI’s guidance ocially and
unocially, mean that capturing the ull impact
o the Framework as a product is problematic.
In order to improve its understanding o the
Framework’s reach and product responsibility, GRI
will continue to expand its data collection and
analysis work, and encourage the interaction and
eedback o all those using its guidance.
This report covers the perormance o GRI’smain operations in Amsterdam, the Netherlands,
but does not include data rom the our Focal
Points operating during the reporting period
in Australia, Brazil, China and India. These are
mostly one-person operations and, in many cases,
the sta are unded by and work rom other
organizations. These actors inuence the scope o
this report.
Subsidiaries and
comparabilityGRI has no subsidiaries. The operations o
GRI’s governance bodies (the SC, TAC and the
Board) are included and declared on the same
basis as those or the Secretariat. The impacts o
other, non-GRI activities carried out by individual
members o the governance bodies are not
considered in this report.
RestatementsSome inormation – particularly with regard
to organizational prole – does not change everyyear. Some inormation in this report is re-stated
rom previous reports.
The eect o these re-statements is minimal
or negligible – they are disclosures o unchanged
inormation. GRI presents re-statements or
various reasons. GRI’s reporting cycle is a learning
process, with SMART improving and rening
its data collection and presentation; dierent
areas o the report are improved incrementally.
Since its publication, the G3 Checklist - GRI’s own
resource - has enhanced its reporting and ocusedattention on areas requiring improvement or a
new approach.
There are also limits on GRI’s internal capacity
or data collection and interpretation. GRI does
not have a dedicated sustainability or auditing
department, and so must be selective in its eorts
to initiate new and dierent disclosures.
The most important material aspects
identied or this report are:
• Materials
• Energy
• Emissions, Efuents and Waste
• Products and Services
• Compliance
• Transport
• Employment
• Labor/Management Relations
• Training and Education
• Diversity and Equal Opportunity
• Public Policy
GRI is developing a new stakeholder
consultation process to assist its review o
material Indicator topics. This is planned to be
implemented or the next report.
As or the previous reports, it was decided that
this report should include:
• Impacts o the Secretariat’s operations
• Impacts o the travel activities o the Board
o Directors (Board), Technical Advisory
Committee (TAC) and Stakeholder Council (SC)
members which are directly related to GRI, and
those o the ad hoc Working Groups convened
to develop Framework content such as the
Reporting Guidelines and Sector Supplements
LimitationsGRI provides technical reporting guidance
to organizations and encourages a exible,
innovative and voluntary use o its Framework.
While the use o its Framework by all
organizations is encouraged, the preparation and
publication o reports based on the Framework is
the responsibility o those producing them.
GRI tracks the use o its reports, mostly
through the data collected by its Report Services
team, Data Partners worldwide, and through
its Learning, and Research and Development
publications. Publications are oten developed
with external partners, such as the United
Nations Global Compact and the International
Organization or Standardization, and can
capture some o the varied uses o reporting
and its outcomes on strategy, operations and
perormance.
But the widespread voluntary use o GRI’s
Framework, and the increasing number o
GRI:
2.5
3.5
3.6
3.7
3.8
3.104.17
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8 Global Reporting Initiative Sustainability Report 2009/10
GRI:
EN26
This was a Conference
year
and Angela Cropper, Assistant Secretary-Generaland Deputy Executive Director, UNEP. Such
high-prole support showed the importance
o sustainability on the global agenda. With an
exciting and engaging program, the Conerence
attracted more than 1200 people rom around the
world, all o them using products, eating ood and
producing waste.
There was no bottled water or plastic utensils
at the Conerence, and paper waste was separated
and recycled. Organic ood was served and the
venue, Amsterdam RAI, has its own sustainability
policy: http://www.rai.nl/en/rai/mvo/Pages/
deault.aspx.
60 sessions…
1209 participants
rom
77 countries…
100 pieces
o mediacoverage…
1500 tweets…
you’d expect a
spike in GRI’s
use o paper and
planes.
GRI’s Global Conerence on Transparency
and Sustainability is a unique event,
gathering experts and practitioners
connected to GRI’s network to debate
the latest and most important developments in
sustainability reporting, and reach consensus
on the best routes or progress. The Conerence
created signicant impacts in this reporting
period, revealed and illustrated by statistics. The
Conerence had a big eect on GRI’s printingand paper use, as did the increase in sta at the
Secretariat. The biggest direct impact was on
travel-related emissions, as a result o bringing
together speakers and many others in the
international GRI network.
A diverse array o speakers brought their
value to the Conerence. Among others they
included: HRH Prince o Wales (attending
virtually), Georg Kell, Executive Director, UN
Global Compact, Kumi Naidoo, Executive Director,
Greenpeace International, Christine Loh, CEO,Civic Exchange, Barbara Kux, Chie Sustainability
Ocer, Siemens AG, Hans Wijers, CEO, AkzoNobel
GRI Global Conference
CO2
in tonnes Paper (recycled)
2008 Conference
2010 Conference
586.63
773.3
1303
1550
I n d i a n D e l e g a t i o n a t G R I 2 0 1 0 C o n f e r e n c e i n A m s t e r d a m
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Paper, Planes and People 9
Climate Neutral Group (CNG) credits
helped limit the impacts o the Conerence. CNG
helped GRI to build in oset costs or the whole
event, including participants’ air, train and car
travel, indirect energy use at the venue, and
accommodation or participants. GRI bought
1,546,65 Gold Standard Equivalent credits that
were granted to the Landll Gas Project in Turkey.
The printed conerence materialthat accounted or so much o GRI’s paper
consumption in 2009/10 was 100 percent
recyclable. With an increase in attendance o more
than 20 percent, GRI used 16 percent more paper
or the 2010 Conerence compared to the previous
Conerence.
GRI plans a global conerence every two
to three years. The next one is scheduled or
early 2013, and GRI hopes to continue to limit its
conerence-related sustainability impacts with
some goals or the Conerence including using a
sustainable venue, recycled paper, and limiting
travel-related emissions.
G e o r g K e l l , U N G C a n d E r n s t L i g t e r i n g e n , G R I
“ G R I h a d a s o l i d
b a s i c a p p r o a c h t o
“ g r e e n i n g ” t h e i r
2 0 1 0 c o n f e r e n c e .
L o o k i n g t o
t h e f u t u r e , I
c h a l l e n g e G R I
t o h a v e a m o r e
s t r a t e g i c a n d
h o l i s t i c a p p r o a c h ,
a n d t o i n c r e a s e
p e r f o r m a n c e
a c r o s s a l l
t h r e e a r e a s o f
s u s t a i n a b i l i t y .
G R I s h o u l d b e
d e m o n s t r a t i n g
h o w
s u s t a i n a b i l i t yc a n a n d s h o u l d
b e u s e d t o
i m p r o v e t h e
e v e n t e x p e r i e n c e
a n d r e t u r n o n
i n v e s t m e n t f o r
t h e S e c r e t a r i a t
a n d a l l
p a r t i c i p a n t s . ”
Guy Bigwood,Sustainability Director,
MCI Group (GRI
Organizational
Stakeholder) and
President,
Green Meeting Industry
Council
For more inormation on the conerence, visit www. http://amsterdamgriconerence.org/
B a r b a r a K u x , C h i e f S u s t a i n a b i l i t y O f f i c e r ,
S i e m e n s A G
Conerencerelated emissions
Activity/ Emission 2007/08 2009/10
GHG or
CO2 Only
Amount tonnes
CO2 oset
Total % o
emissions oset
Amount tonnes
CO2 oset
Total % o
emissions oset
Air travel 586.63 100% 706.725 100%
Other travel 4.835 100% 2.475 100%
Venue 49.38 100% 40 100%
Overnight accommodation 17.395 100% 23.71 100%
Paper Usage 2.925 100% 0.415 100%
Total 661.165 100% 773.325 100%
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1 0 Global Reporting Initiative Sustainability Report 2009/10
In 2009/10, the Secretariat had limited
sustainability impacts. Its host city Amsterdam
is renowned or its sustainability credentials.
GRI is headquartered in a shared privately-
owned building; the other main tenant is the City
o Amsterdam’s nance department. The owner
takes responsibility or many o the building’s
environmental impacts.
GRI operates in a one-oor oce o 52
employees; its environmental impacts are limited.GRI moved to a new oce in early 2009, and the
building has eective energy-saving systems in
place, like movement sensitive lighting, using
energy-saving light bulbs where possible. The
building’s energy bill or communal areas like
the bicycle parking bay, lobby and stairways is
divided proportionately among the occupants.
The heating system is partially regulated by the
owner, and has a thermostat that only provides
heating during oce hours. Sta help reduce GRI’s
impacts by switching o all equipment outside
work hours.
Indirect greenhouse gas emissions decreased
slightly in this reporting period; GRI’s current
building is more energy ecient than the
last.
GRI has no vehicle eet; its only direct
emissions are oce waste. Paper, printer
cartridges, and electronic equipment disposal are
all recycled; sanitary water is processed through
the municipal water system.
GRI’s signicant indirect emissions are the
result o sta travel. But that’s about planes – and
planes come later.
Paper, Planes and
PeopleGRI is a relatively small organization with a big reach. Mostly, GRI is a
big communicator. This communication takes many orms; reporting
guidance, events and personal appearances, publications, training,
and sharing ideas with its network and media. GRI’s big impacts are
about paper, planes and people.
The Secretariat’s use o input materials ismainly related to paper and publishing. Oce
print outs, and Framework, promotional, Research
and Development, and Learning publications, all
use 100 percent recycled paper.
Employees are made aware o their personal
printing totals and there are targets to meet.
There is an internal project to engage sta in
identiying sustainable and unsustainable oce
practices, and so improve perormance. The
main improvement in this reporting year has
been hitting the gure o 92 percent o recycled
materials in communications products, an
increase rom 79 percent last reporting period.
GRI:
EN2
EN4
EN16
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Paper, Planes and People 1 1
GRI:
EN2
EN26
EN28
EC6
GRI did not
incur any nes or
non-monetary
sanctions
or non-
compliance with
environmental
laws and
regulations. This
reporting year,
GRI developed a
tool or trackingsta travel and
calculating the resulting CO2
emissions. Sta
participate in this process; they must ll in details
about their travel beore submitting expense
claims. Eective data collection makes it easier to
set uture targets or carbon ootprint reduction,
and the process raises sta awareness.
Most employees used bikes
to get to work. But more o that later – bikes are
about people. And GRI people can use a lot o
planes.
Paper usage was monitored by reviewing
the quantities bought rom suppliers. For oce
printing, computers deaulted to print in black and
white, and double sided. Used paper went into
bins or the City o Amsterdam recycling service.
GRI’s procurement policy reached completion
during the reporting year. It has many implications
or GRI’s sustainability perormance. These include
developing stronger relationships with local
suppliers oering recycled products. GRI already
uses a printing provider who osets 100 percent
o their printing-related GHG emissions, and does
not use chemicals that cause Isopropryl emissions.
Better still, GRI’s Guidelines can be downloaded
electronically.
In many o GRI’s management processes, the
Operations department is responsible or policy
development and ensuring the implementation
o internal processes. SMART, the newly ormed
sustainability team, can now assist.
“ G R I h a s a p o l i c y t o m o n i t o r a n d
h i g h l i g h t p e r s o n a l p r i n t i n g t o t a l s .
T h i s h a s r e a l l y h e l p e d m e r e d u c e
m y o w n p r i n t i n g a n d b e a w a r e o f
u n n e c e s s a r y p r i n t i n g i n g e n e r a l .
N o w I t r y t o r e a d m o r e d o c u m e n t s
e l e c t r o n i c a l l y . “ Letshani Ndlovu, Organizational Stakeholder
Program Ocer
Percentage o materials used that are recycled input materials
EN21 2007/08 2008/09 2009/10
Total Paper (kg) 5,873.00 4,738.00 5,820.66
Recycled Paper (kg) 3,514.00 3,733.89 5,400.26
Recycled Paper (%) 60.00 78.81 92.78
1 Data reported is based on invoices rom relevant vendors that relate to orders placed by GRI
“ I l o v e r i d i n g m y b i c y c l e t o w o r k !
I t i s a w o n d e r f u l w a y t o c o m m u t e
t o t h e o f f i c e e a c h d a y a n d I k n o wI ’ m n o t h a r m i n g t h e p l a n e t d o i n g
i t ! ” Crystal Craword, Senior Coordinator,
Communications
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1 2 Global Reporting Initiative Sustainability Report 2009/10
GRI:
EN17
EN18
EN29
EN26
EC7
LA1
LA14
In 2009/10, emissions rom sta air travel
decreased by 13.3 percent. This is due to initiatives
like using Webex and Skype to reduce the need
or in-person meetings.
Working Group members book their own
travel and le a reimbursement to GRI. They must
reveal their ight route and seat class. GRI will
seek to record inormation on other methods o
Working Group travel, like trains and taxis. GRI’scalculation is that o the Greenhouse Gas Protocol
Initiative, converting kilometers traveled into CO2
emissions.
Most GRI people do not use planes to
commute to the oce, or cars. Secretariat sta
are reimbursed or public transport costs in
Amsterdam and the Netherlands, to encourage
use o public transport. GRI declined the use o a
communal car parking bay or the same reason.
31 Secretariat sta cycled to work in 2009/10. 18
took a bus, tram or train. Three walked.
In the reporting year, it was proposed to
extend GRI’s ‘Gold Standard’ Climate Neutral
Group carbon osetting rom Conerence-use
to general Secretariat us, to urther compensate
emissions.
GRI’s Secretariat is about as
diverse as an oce gets in the European Union.
Secretariat sta came rom 20 countries, with an
increase o nine percent rom outside Europe,
in 2009/10. GRI seeks international sta and has
an open border recruitment policy; there is not
a specic ocus on local recruitment, although
our o six members o the senior management
team were Dutch, as were 37 percent o the entire
sta. 25 percent o GRI’s sta came rom outside
Europe. 73 percent o employees were emale;
senior management level was balanced.
GRI also works hard to ensure diversity in
its governance bodies. A statement was added
to the Stakeholder Council clause in the Deed
o Incorporation: “The Board shall also take into
account geographic and regional balance, as
well as gender balance”: Extending this clause
was a goal stated in GRI’s 2007/08 sustainability
report. It was also noted that the gender balance
o GRI’s Board members needed improvement.
Addressing this imbalance was identied as
a priority or the Governance Nominating
Committee.
GRI’s diversity policy states that all people
should have equal employment and advancement
opportunities regardless o sex, age, civil status,
sexual orientation, creed, religion, and national
and ethnic origin. There are no ocial diversity
requirements in GRI’s Deed o Incorporation, but
the stated employment goal in the reporting
period was to continue enhancing diversity in the
Secretariat, which was achieved.
GRI evaluates the salaries o seven dierent
job levels: Chie Executive, Deputy Chie Executive,
Director, Manager, Coordinator, Assistant and
Intern. The variation o ratio o average emale/
male salaries is within two percent, irrespective o
gender.
Employment benets were set out in the
Contract o Employment and Personnel Manual
with its supplementary Employee Benets
Schedule.
“ O n e o f t h e t h i n g s I l o v e a b o u t
w o r k i n g a t G R I i s t h e s h e e r
v a r i e t y o f p e o p l e I g e t t o s p e n d
t i m e w i t h , t h e p l a c e s I g e t
t o h e a r a b o u t , a n d t h e g r e a te x p o s u r e t o n e w a n d d i f f e r e n t
c u l t u r e s a n d l a n g u a g e s . ” Ara Avakian, Senior Manager, Technology
Solutions
Europe
Asia
North America
South America
Africa
Australia and Oceania
2008/09
2
30
21
2
3
2009/10
40 employees 52 employees
2
37
32
1
5
* Nationality o employees is used as criteria or geographic representation.** Data as at 30 June
Geographical representation o employees
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Paper, Planes and People 1 3
GRI:
EC3
EC6
LA2
LA3
LA10
HR2HR4
Overall labor/management relations
strategy was discussed in the reporting year
by the Chairman o the Board, the Audit,
Finance and Remuneration Committee, and the
Executive Management Team; the implications
o the proposed strategy were then shared with
the Chie Executive and HR and other senior
managers, beore aected sta members were
consulted and the changes agreed in writing.
GRI considers many other
workplace human rights issues to be covered
adequately by Dutch law, including Freedom
o Association and Collective Bargaining, ChildLabor, Forced and Compulsory labor, Security
Practices and Indigenous Rights. An Overtime
Compensation Policy and a Harassment policy
are in place; no incidents o discrimination were
reported this or any other reporting year. GRI does
not currently screen its suppliers or human rights
perormance, but the drat Procurement Policy,
which reached completion in the reporting year,
will address this and other sustainability issues
in procurement. GRI uses locally based suppliers
whenever possible, to limit the impacts o goods
transportation.
Sometimes benets or sta are
compensatory. Most o GRI’s international sta
will not retire in the Netherlands. Secretariat
employees are insured under the national
Pensions Act (AOW), but GRI does not have
a Dutch pension scheme; under Dutch law a
pension scheme applies to all employees. As
compensation, all Secretariat sta receive a six
percent contribution on top o their gross annual
salary, to invest wherever they like.
Other
benets include
a collective
health insurance
package that
signicantly
reduces the
monthly
premium or
employees,
reimbursing50 percent o
the costs or
the mandatory
health insurance premium. Commuting costs
are reimbursed to a maximum o €150 per
month. Overtime is compensated or sta up
to management level by time in lieu, based on
management approval. Every employee is entitled
to compensation when taking care o a sick
partner, child or amily member; GRI pays up to
two weeks’ salary per year.
Expats receive additional support; expenses
conorm to Dutch tax regulations, and include
help with relocation, housing and school ee
allowances, and a paid ticket home once a year.
Many people work at GRI as part o a wider
international career. With sta rom 20 countries,
moving on is to be expected; in 2009/10, seven
people moved on to new jobs. GRI aims to give
sta career growth and job satisaction, based on
an annual perormance review.
In 2009/10, the average employee received5.2 hours o external training, which includes First
Aid training.
“ M o v i n g t o H o l l a n d w a s a h u g e
s t e p f o r m e , b u t I f e l t i t w a s
w o r t h i t f o r m y p e r s o n a l a n d
p r o f e s s i o n a l d e v e l o p m e n t.
G R I w a s a m a z i n g l y s u p p o r t i v e ,
f r o m h e l p i n g m e f i n d s o m e w h e r e
t o l i v e t o s o m e h o w d e - c o d i n g
e n d l e s s o f f i c i a l d o c u m e n t s i n
D u t c h . T h e m o v e w a s s u c c e s s f u l
a n d I c o u l d n ’ t b e h a p p i e r ! ” Pietro Bertazzi, Manager, Policy and Advocacy
“ I t c a n b e d i f f i c u l t t o e n g a g e
w i t h m a n a g e m e n t a t G R I a n d
u n d e r s t a n d t h e r a t i o n a l e b e h i n d
s o m e d e c i s i o n s . I t w o u l d b e g r e a t
i f w e c o u l d h a v e s o m e k i n d o f
e m p l o y e e r e p r e s e n t a t i o n a n d Il o o k f o r w a r d t o s e e i n g h o w t h i s
w i l l b e d e v e l o p e d i n t h e n e x t
year.” Carla Liberatore, Assistant, Deputy Chie
Executive Oce
“ I ’ v e w o r k e d a t G R I f o r
f i v e y e a r s . D u e t o p e r s o n a l
c i r c u m s t a n c e s I ’ v e h a d t o m a k e
u s e o f s i g n i f i c a n t c a r e t i m e .
G R I ’s s u p p o r t a n d s y s t e m f o r
c a r e l e a v e h a s b e e n v i t a l . ” Sam Brooksbank, IT Coordinator
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1 4 Global Reporting Initiative Sustainability Report 2009/10
GRI:
EC1
LA8
PR8
S03
SO4
SO5S08
GRI’s Secretariat is not dangerous to work
in. Policy and procedure or occupational health
and saety have been rmly in place since the
Secretariat was established, and conorm to Dutchlaw. During the reporting period, two employees
were trained in First Aid procedures, the First Aid
kit and re extinguishers were placed better, and
all new starters inormed o escape routes; the
HR Manager is responsible or awareness-raising
about the latter. There were no serious injuries or
diseases registered at GRI in the reporting year.
Best o all, GRI reduced its sickness absence in the
reporting year by embedding its existing absence
rules and procedures. New oce equipment,
including ergonomic chairs, began to be rolledout in the Secretariat in the reporting period; this
process will continue, with the aim o ensuring
healthy working conditions.
But GRI sta do travel. Air travel is in
principle in the economy class, but to address
the potentially tiring eects o long journeys
and jet lag all travelers are encouraged to take
compensatory respite time. When traveling to
areas where there are endemic diseases, GRI
encourages vaccinations and inoculations,
and reimburses them. GRI also provides travel
insurance to employees that covers worldwide
medical expenses. Education, training and
counseling with regard to serious diseases are all
included in the mandatory governmental health
package.
In terms o the local community where GRI
operates, GRI considers the Aspects o Community
and Anti-competitive behavior to be not material.
Gits to GRI sta are shared communally – by
lottery! – at the Secretariat end o year social
event. GRI does not train its employees with
regard to anti-corruption, but complies with
Dutch law with regard to corruption, and has
never been ned or otherwise censured.
All kinds o institutions and supporters und
GRI. GRI ensures revenue streams are diverse and
rom balanced sources. Yearly totals are increasing;
in 2009/10 GRI received €1, 871, 610 more indonations than it did the previous year. Many
donations came rom government ministries and
agencies, well represented in GRI’s Governmental
Advisory Group. The reporting period’s biggest
donations were rom the Foreign Ministries o
Sweden, the Netherlands and Norway. But GRI’s
biggest overall donors were Organizational
Stakeholders. They contributed an impressive
€1, 051, 361.
GRI Privacy Policy protects the privacy o
those who participate in its network and engagewith its website, which helps to ensure that GRI
has never been complained against or breaches
o customer privacy or losses o data, but does not
consider that its product is injurious to customer
health, is labeled poorly or incorrectly, marketed
in a misleading way or not in compliance with
regulations or codes.
GRI engages in public policy development.
Its mission to mainstream sustainability reporting
is supported by the Report or Explain campaign
orum, a convening space or any organizationthat advocates policy relating to sustainability
reporting. GRI also engages with, and seeks
advice rom, government representatives: the
Governmental Advisory Group, ormed in 2008,
advises GRI on an inormal basis.
Although not relevant or this report, GRI
does have plenty to say about community,
corruption, public policy, anti-competitive
behavior and compliance. GRI’s position and
advice on these matters can be ound in the
place where GRI makes its biggest impact o
all – in its guidance, encouraging transparent
and accountable reporting o sustainability
perormance by all organizations.
S a t u B r a n d t a t G R I h o l i d a y s p a r t y , w i t h a g i f t “ b y l o t t e r y ”
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Paper, Planes and People 1 5
Further InormationWe will be happy to assist you at any i you have
questions or comments:
The Global Reporting Initiative
P.O. Box 10039
1001 EA Amsterdam
The Netherlands
+31 (0)20 531 0000
ino@globalreporting.org
AcknowledgementsContributors to GRI’s sustainability report 2009/10
were:
The Sustainability and Management Reporting
Team: Marjella Alma, Tamara Bergkamp,
Crystal Craword, Shivani Rajpal, Amanda Smits,
Elina Sviklina, and Peter Westra.
With urther contributions rom: Ernandes Alves
dos Santos, Marjolein Baghuis, Pietro Bertazzi ,
Sam Brooksbank, Krista Dutrieux, Lucy Goodchild,
Orla Hennessy, Volker Höentsch, Wouter Huizinga,
Monique Hutten, Maggie Lee, Alejandra Maruri,
Letshani Ndlovu, Antoaneta Steanova, Ian van der
Vlugt, and all other GRI sta.
Editor: Jack Boulter
Concept, design and graphics Tuuli Sauren,
INSPIRIT International Communications
G R I ’ s K a t h e r i n e M i l e s ( f a r r i g h t ) a t t h e C S R A s i a S u m m i t 2 0 0 9
G R I ’ s N i k k i M c K e a n - W o o d ( m i d d l e ) a t a G R I I n t r o d u c t o r y Wo r k s h o p i n I n d o n e s i a
GRI:
2.4
3.4
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1 6 Global Reporting Initiative Sustainability Report 2009/10
Application Level A Seldeclared
STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES
1. Strategy and Analysis
Profle
Disclosure
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
1.1 Statement rom the most
senior decision-maker o the
organization.
Fully pg. 1 -3
1.2 Description o key impacts,
risks, and opportunities.
Fully pg. 2-3
2. Organizational Prole
2.1 Name o the organization. Fully pg. 4
2.2 Primary brands, products, and/
or services.
Fully pg. 4-5
2.3 Operational structure o the
organization, including main
divisions, operating companies,
subsidiaries, and joint ventures.
Fully Annex pg. 31-32
2.4 Location o organization’s
headquarters.
Fully pg. 15
2.5 Number o countries where
the organization operates,
and names o countries with
either major operations or that
are specically relevant to the
sustainability issues covered in
the report.
Fully pg. 4
2.6 Nature o ownership and legal
orm.
Fully pg. 4
2.7 Markets served (includinggeographic breakdown,
sectors served, and types o
customers/beneciaries).
Fully pg.4 & Annex pg.33
2.8 Scale o the reporting
organization.
Fully pg. inside cover, 35, 36,
39, 40
2.9 Signicant changes during the
reporting period regarding size,
structure, or ownership.
Fully No signicant changes
2.10 Awards received in the
reporting period.
Fully GRI received no awards
3. Report Parameters
3.1 Reporting period (e.g., scal/
calendar year) or inormationprovided.
Fully pg. 4
3.2 Date o most recent previous
report (i any).
Fully pg. 4
3.3 Reporting cycle (annual,
biennial, etc.)
Fully pg. 4
3.4 Contact point or questions
regarding the report or its
contents.
Fully pg. 15
3.5 Process or dening report
content.
Fully pg. 6-7
3.6 Boundary o the report
(e.g., countries, divisions,
subsidiaries, leased acilities, joint ventures, suppliers). See
GRI Boundary Protocol or
urther guidance.
Fully pg. 6-7
GRI Content Index
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Paper, Planes and People 1 7
Application Level A Seldeclared
STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES
3. Report Parameters
Profle
Disclosure
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
3.7 State any specic limitations
on the scope or boundary o
the report (see completeness
principle or explanation o
scope).
Fully pg. 7
3.8 Basis or reporting on joint
ventures, subsidiaries,
leased acilities, outsourced
operations, and other entities
that can signicantly aect
comparability rom period
to period and/or between
organizations.
Fully pg. 7
3.9 Data measurement techniques
and the bases o calculations,
including assumptions
and techniques underlying
estimations applied to the
compilation o the Indicatorsand other inormation in the
report. Explain any decisions
not to apply, or to substantially
diverge rom, the GRI Indicator
Protocols.
Fully The basis o
calculations and
assumptions are stated
under the respective
Indicators and ollow
the denition o GRIIndicator Protocols.
3.10 Explanation o the eect o any
re-statements o inormation
provided in earlier reports,
and the reasons or such
re-statement (e.g.,mergers/
acquisitions, change o
base years/periods, nature
o business, measurement
methods).
Fully pg. 7
3.11 Signicant changes rom
previous reporting periods
in the scope, boundary, or
measurement methods applied
in the report.
Fully No changes in scope
rom the previous
reporting period.
3.12 Table identiying the location
o the Standard Disclosures in
the report.
Fully pg. 16-30
3.13 Policy and current practice
with regard to seeking external
assurance or the report.
Fully This report is an update
to the last report, in
that GRI has decided to
work within the same
report parameters as
or the last our reports. This report is sel-
declared on the basis o
GRI’s Application Level
Check methodology
but is not externally
assured.
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1 8 Global Reporting Initiative Sustainability Report 2009/10
Application Level A Seldeclared
STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES
4. Governance, Commitments, and Engagement
Profle
Disclosure
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
4.1 Governance structure o
the organization, including
committees under the
highest governance body
responsible or specic tasks,
such as setting strategy or
organizational oversight.
Fully pg. 4 & Annex pg. 32
4.2 Indicate whether the Chair o
the highest governance body is
also an executive ocer.
Fully The Chair o the highest
governance body is not
executive ocer
4.3 For organizations that have a
unitary board structure, state
the number o members o the
highest governance body that
are independent and/or non-
executive members.
Fully As at 30 June 2010,
the Board o Directors
consisted o 14
members, o which 13
are non-executive and
independent directors
and one is the Chie Executive o GRI.
4.4 Mechanisms or shareholders
and employees to provide
recommendations or direction
to the highest governance
body.
Fully Annex pg. 31
4.5 Linkage between
compensation or members
o the highest governance
body, senior managers,
and executives (including
departure arrangements), and
the organization’s perormance
(including social andenvironmental perormance).
Fully Annex pg. 31
4.6 Processes in place or the
highest governance body to
ensure conicts o interest are
avoided.
Fully Each Board Member
signs a Conict o
Interest Policy and
Statement annually
4.7 Process or determining the
qualications and expertise o
the members o the highest
governance body or guiding
the organization’s strategy on
economic, environmental, and
social topics.
Fully Annex pg. 31
4.8 Internally developed
statements o mission orvalues, codes o conduct,
and principles relevant to
economic, environmental, and
social perormance and the
status o their implementation.
Fully pg. inside cover & 5
4.9 Procedures o the highest
governance body or
overseeing the organization’s
identication and management
o economic, environmental,
and social perormance,
including relevant risks
and opportunities, and
adherence or compliancewith internationally agreed
standards, codes o conduct,
and principles.
Fully Annex pg. 32
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Paper, Planes and People 1 9
Application Level A Seldeclared
STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES
4. Governance, Commitments, and Engagement
Profle
Disclosure
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
4.10 Processes or evaluating the
highest governance body’s
own perormance, particularly
with respect to economic,
environmental, and social
perormance.
Fully Annex pg. 32
4.11 Explanation o whether
and how the precautionary
approach or principle is
addressed by the organization.
Fully The precautionary
principle is an
inherent part o GRI’s
mission, products
and services, in that
they are promoting
greater measurement,
understanding,
transparency and
accountability
or sustainability
perormance.
Indeed, through theGuidelines– GRI’s core
product – GRI prompts
reporting organizations
to explain how
they are addressing
the precautionary
approach or principle.
In terms o addressing
the precautionary
approach within GRI’s
day-to-day operations,
GRI takes action by
implementing its
own sustainability
reporting process,which helps to identiy
risks, opportunities
and impacts. GRI
is continuously
working to improve
its sustainability
perormance, which
encompasses ‘taking
the precautionary
approach’.
4.12 Externally developed
economic, environmental, and
social charters, principles, or
other initiatives to which the
organization subscribes or
endorses.
Fully pg. 5
4.13 Memberships in associations
(such as industry associations)
and/or national/international
advocacy organizations in
which the organization: * Has
positions in governance bodies;
* Participates in projects
or committees; * Provides
substantive unding beyond
routine membership dues; or *
Views membership as strategic.
Fully GRI does not have the
mandate to represent
its stakeholders
through membership.
GRI can only represent
the substantive
outcome o the
stakeholders’ inputs to
the development o the
Reporting Framework
and its general
experience in the
area o sustainabilityreporting.
4.14 List o stakeholder groups
engaged by the organization.
Fully Annex pg. 32-33
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STANDARD DISCLOSURES PART I: PROFILE DISCLOSURES
4. Governance, Commitments, and Engagement
Profle
Disclosure
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
4.15 Basis or identication and
selection o stakeholders with
whom to engage.
Fully Annex pg. 32
4.16 Approaches to stakeholderengagement, including
requency o engagement by
type and by stakeholder group.
Fully Annex pg. 33
4.17 Key topics and concerns that
have been raised through
stakeholder engagement,
and how the organization
has responded to those key
topics and concerns, including
through its reporting.
Fully Pg. 7
STANDARD DISCLOSURES PART II:
DISCLOSURES ON MANAGEMENT APPROACH (DMAS)
G3 DMA Description Reported Crossreerence/Direct answer
Reason oromission
Explanation
DMA EC Disclosure on Management
Approach EC
Aspects Economic perormance Fully pg. 13
Market presence Fully pg. 13
Indirect economic impacts Not Not applicable Due to GRI’s small size
and the nature o its
activities, there are notindirect impacts.
DMA EN Disclosure on Management
Approach EN
Aspects Materials Fully pg. 10, 11, 12
Energy Fully pg. 10 & 11
Water Not Not material GRI’s main operations
are conducted rom
a small oce, and
its core business
revolves around
gathering knowledge,
communication and
the development o guidance documents.
As a result, GRI has
a relatively small
environmental impact.
Biodiversity Not Not material GRI’s main operations
are conducted rom
a small oce, and
its core business
revolves around
gathering knowledge,
communication and
the development o
guidance documents.
As a result, GRI has
a relatively small
environmental impact.
Emissions, efuents and waste Fully pg. 10
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Application Level A Seldeclared
STANDARD DISCLOSURES PART II:
DISCLOSURES ON MANAGEMENT APPROACH (DMAS)
G3 DMA Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
DMA EN Disclosure on Management
Approach EN
Products and services Fully pg. 4, 5 The GRI product and
services do not have a
relevant environmental
impact, except or paper
and traveling.
Compliance Not Not applicable Due to the nature
o the Secretariat’s
operation as a
relatively small oce
based organization,
the establishment
o a management
approach related
to environmental
compliance has so ar
not been considered
necessary.
Transport Fully pg. 11, 12
Overall Not Not material GRI’s main operations
are conducted rom
a small oce, and
its core business
revolves around
gathering knowledge,
communication and
the development o
guidance documents.
As a result, GRI has
a relatively small
environmental impact.
DMA LA Disclosure on Management
Approach LA
Aspects Employment Fully pg. 12-13
Labor/management relations Fully pg. 13
Occupational health and saety Fully pg. 14
Training and education Fully pg. 13
Diversity and equal
opportunity
Fully pg. 12
DMA HR Disclosure on Management
Approach HR
Aspects Investment and procurement
practices
Fully pg. 11
Non-discrimination Fully pg. 12
Freedom o association and
collective bargaining
Not Not material GRI’s main operations
are conducted
rom a small oce
in Amsterdam and
covered by Dutch law
where this right is
protected.
Child labor Not Not applicable GRI’s main operations
are conducted rom
a small oce in
Amsterdam, where
no child labor, orced
or compulsory labor,security practices, or
indigenous rights are
involved
Forced and compulsory labour Not Not applicable
Security practices Not Not applicable
Indigenous rights Not Not applicable
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STANDARD DISCLOSURES PART II:
DISCLOSURES ON MANAGEMENT APPROACH (DMAS)
G3 DMA Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
DMA SO Disclosure on Management
Approach SO
Aspects Community Not pg. 14 Not material GRI deems this Aspect
to be not material given
its small size and nature
o operations.
Corruption Fully pg. 14
Public policy Fully pg. 14
Anti-competitive behavior Not pg. 14 GRI deems this Aspect
to be not material given
its small size and nature
o operations.
Compliance Fully pg. 14
DMA PR Disclosure on Management
Approach PR
Aspects Customer health and saety Not Not material Given the very limited
direct impact o GRI’soutputs and processes.
Product and service labelling Not Not material Given the very limited
direct impact o GRI’s
outputs and processes.
Marketing communications Not pg. 5 Not material Given the very limited
direct impact o GRI’s
outputs and processes.
Customer privacy Fully pg. 14
Compliance Not Not material Given the very limited
direct impact o GRI’s
outputs and processes.
STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS
Economic
Peror
mance
Indicator
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
Economic perormance
EC1
CORE
Direct economic value
generated and distributed,
including revenues, operating
costs, employee compensation,
donations and other
community investments,
retained earnings, and
payments to capital providersand governments.
Fully pg. 14 & Annex pg. 38
EC2
CORE
Financial implications and
other risks and opportunities
or the organization’s activities
due to climate change.
Fully No signicant nancial
implications were
identied.
EC3
CORE
Coverage o the organization’s
dened benet plan
obligations.
Fully Page 13
KEY:
CORE IndicatorCORE
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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS
Economic
Peror
mance
Indicator
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
Economic perormance
EC4
CORE
Signicant nancial assistance
received rom government.
Fully Annex pg. 39
Market presence
EC5 Range o ratios o standard
entry level wage compared
to local minimum wage
at signicant locations o
operation.
Not
EC6
CORE
Policy, practices, and
proportion o spending
on locally-based suppliers
at signicant locations o
operation.
Fully pg. 13 & Annex 40
EC7
CORE
Procedures or local hiring
and proportion o seniormanagement hired rom the
local community at signicant
locations o operation.
Fully Page 12
Indirect economic impacts
EC8
CORE
Development and impact o
inrastructure investments and
services provided primarily
or public benet through
commercial, in-kind, or pro
bono engagement.
Not Not applicable This Indicator is
intended or major
public inrastructure
that can have a
noticeable economic or
community impact. This
does not apply to GRI.
EC9 Understanding and describing
signicant indirect economic
impacts, including the extento impacts.
Not Not material It was not considered
material during
the stakeholderconsultation process
carried out to decide
the scope o this report.
Environmental
Materials
EN1
CORE
Materials used by weight or
volume.
Not Not material As a small oce, GRI
did not consider the
weight and volume
o used material as
generating signicant
environmental impact.
EN2
CORE
Percentage o materials
used that are recycled inputmaterials.
Fully pg. 10, 11 & Annex
pg. 34
Energy
EN3
CORE
Direct energy consumption by
primary energy source.
Not Not applicable GRI does not use
primary energy sources.
EN4
CORE
Indirect energy consumption
by primary source.
Partially pg. 10, Annex 34 Not available Currently this data is
held by the company
responsible or the
whole building and not
GRI. To be reported in
2015.
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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS
Environmental
Peror
mance
Indicator
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
Energy
EN5 Energy saved due to
conservation and eciencyimprovements.
Not
EN6 Initiatives to provide energy-
ecient or renewable energy
based products and services,
and reductions in energy
requirements as a result o
these initiatives.
Not
EN7 Initiatives to reduce indirect
energy consumption and
reductions achieved.
Not
Water
EN8
CORE
Total water withdrawal by
source.
Not Not material The water source or
GRI’s oce is publicand the total volume
withdrawn does not
represent signicant
environmental impact.
EN9 Water sources signicantly
aected by withdrawal o
water.
Not
EN10 Percentage and total volume o
water recycled and reused.
Not
Biodiversity
EN11
CORE
Location and size o land
owned, leased, managed in,
or adjacent to, protected areas
and areas o high biodiversity
value outside protected areas.
Fully GRI does not own
or lease land in or
adjacent to areas o
high biodiversity.
EN12
CORE
Description o signicant
impacts o activities, products,
and services on biodiversity in
protected areas and areas o
high biodiversity value outside
protected areas.
Fully GRI does not own
or lease land in or
adjacent to areas o
high biodiversity.
EN13 Habitats protected or restored. Not
EN14 Strategies, current actions,
and uture plans or managing
impacts on biodiversity.
Not
EN15 Number o IUCN Red
List species and nationalconservation list species with
habitats in areas aected
by operations, by level o
extinction risk.
Not
Emissions, euents and waste
EN16
CORE
Total direct and indirect
greenhouse gas emissions by
weight.
Fully pg. 10 & Annex pg. 34
EN17
CORE
Other relevant indirect
greenhouse gas emissions by
weight.
Fully pg. 12 & Annex pg. 34
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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS
Environmental
Peror
mance
Indicator
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
Emissions, euents and waste
EN18 Initiatives to reduce
greenhouse gas emissions andreductions achieved.
Partially pg. 12 Not available GRI did not report
on the extent o greenhouse gas
emissions reductions
achieved during the
reporting period as
a direct result o the
initiative(s) in tonnes
o CO2 equivalent. GRI
does not currently have
a management system
in place to track this
data. To be reported in
2015.
EN19
CORE
Emissions o ozone-depleting
substances by weight.
Fully The activities o GRI do
not contribute to such
emissions.
EN20
CORE
NOx, SOx, and other signicant
air emissions by type and
weight.
Fully The activities o GRI do
not contribute to such
emissions.
EN21
CORE
Total water discharge by quality
and destination.
Not Not material All water discharge
comes rom household
acilities only and is an
insignicant volume.
EN22
CORE
Total weight o waste by type
and disposal method.
Not Not material Volumes o waste
GRI produces do not
represent a signicant
impact.
EN23
CORE
Total number and volume o
signicant spills.
Fully GRI does not produce
chemicals or other
hazardous liquid
substances.
EN24 Weight o transported,
imported, exported, or treated
waste deemed hazardous
under the terms o the Basel
Convention Annex I, II, III,
and VIII, and percentage o
transported waste shipped
internationally.
Not
EN25 Identity, size, protected status,
and biodiversity value o waterbodies and related habitats
signicantly aected by the
reporting organization’s
discharges o water and runo.
Not
Products and services
EN26
CORE
Initiatives to mitigate
environmental impacts o
products and services, and
extent o impact mitigation.
Partially pg. 8, 11-12 Not material Noise and efuents
associated with GRI’s
products and services
were not reported as
they were determined
to be insignicant.
EN27
CORE
Percentage o products sold
and their packaging materials
that are reclaimed by category.
Fully GRI’s products do
not have reclaimable
packaging materials.
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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS
Environmental
Peror
mance
Indicator
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
Compliance
EN28
CORE
Monetary value o signicant
nes and total number o non-monetary sanctions
or non-compliance with
environmental laws and
regulations.
Fully pg. 11, GRI did not incur
any nes (signicantor otherwise) or non-
monetary sanctions or
non-compliance with
environmental laws
and regulations. There
were no cases brought
through the dispute
resolution mechanisms
Transport
EN29 Signicant environmental
impacts o transporting
products and other goods
and materials used or the
organization’s operations, andtransporting members o the
workorce.
Fully pg. 12
Overall
EN30 Total environmental protection
expenditures and investments
by type.
Not
Social: Labor Practices and Decent Work
Employment
LA1
CORE
Total workorce by employment
type, employment contract,
and region.
Fully pg. 12 & Annex pg. 35
LA2CORE
Total number and rate o employee turnover by age
group, gender, and region.
Fully pg. 13 & Annex pg. 35
LA3 Benets provided to ull-
time employees that are not
provided to temporary or
part-time employees, by major
operations.
Fully pg. 13
Labor/management relations
LA4
CORE
Percentage o employees
covered by collective
bargaining agreements.
Fully As a small
administrative
operation, the sta
members o the GRI
secretariat are covered
by regular Dutchlabor regulations. No
collective agreements
apply.
LA5
CORE
Minimum notice period(s)
regarding signicant
operational changes, including
whether it is specied in
collective agreements.
Fully Annex pg. 37
Occupational health and saety
LA6 Percentage o total workorce
represented in ormal joint
management-worker health
and saety committees thathelp monitor and advise on
occupational health and saety
programs.
Not
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Application Level A Seldeclared
STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS
Social: Labor Practices and Decent Work
Peror
mance
Indicator
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
Occupational health and saety
LA7
CORE
Rates o injury, occupational
diseases, lost days, andabsenteeism, and number
o work-related atalities by
region.
Fully Annex pg. 37
LA8
CORE
Education, training, counseling,
prevention, and risk-control
programs in place to assist
workorce members, their
amilies, or community
members regarding serious
diseases.
Fully pg. 14
LA9 Health and saety topics
covered in ormal agreements
with trade unions.
Not
Training and education
LA10
CORE
Average hours o training
per year per employee by
employee category.
Fully pg. 13 & Annex pg. 37
LA11 Programs or skills
management and lielong
learning that support the
continued employability o
employees and assist them in
managing career endings.
Not
LA12 Percentage o employees
receiving regular perormance
and career development
reviews.
Fully Annex pg. 38
Diversity and equal opportunity
LA13
CORE
Composition o governance
bodies and breakdown o
employees per category
according to gender, age
group, minority group
membership, and other
indicators o diversity.
Partially Annex pg. 36 Proprietary
inormation
Governance body
values do not permit
GRI to disclose data
on governance
bodies by age group,
or employees and
governance bodies by
minority group.
LA14
CORE
Ratio o basic salary o men to
women by employee category.
Fully pg. 12
Social: Human Rights
Investment and procurement practices
HR1
CORE
Percentage and total number
o signicant investment
agreements that include
human rights clauses or that
have undergone human rights
screening.
Not Not material GRI does not make any
type o investments.
HR2 Percentage o signicant
suppliers and contractors that
have undergone screening
on human rights and actions
taken.
Fully pg. 13; No signicant
suppliers have
undergone screening
on human rights
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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS
Social: Human Rights
Peror
mance
Indicator
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
Investment and procurement practices
HR3 Total hours o employee
training on policies andprocedures concerning
aspects o human rights that
are relevant to operations,
including the percentage o
employees trained.
Not Not Material.
Non-discrimination
HR4
CORE
Total number o incidents o
discrimination and actions
taken.
Fully pg. 13
Freedom o association and collective bargaining
HR5
CORE
Operations identied in
which the right to exercise
reedom o association andcollective bargaining may be
at signicant risk, and actions
taken to support these rights.
Fully GRI’s main operations
are conducted
rom a small ocein Amsterdam and
governed by Dutch
labor law where this
right is protected.
Child labor
HR6
CORE
Operations identied as having
signicant risk or incidents o
child labor, and measures taken
to contribute to the elimination
o child labor.
Fully GRI ‘s main operations
are conducted rom
a small oce in
Amsterdam, where no
child labor is involved.
Forced and compulsory labor
HR7
CORE
Operations identied as having
signicant risk or incidents o orced or compulsory labor,
and measures to contribute
to the elimination o orced or
compulsory labor.
Fully GRI main operation are
conducted rom a smalloce in Amsterdam,
where no orced or
compulsory labor is
involved.
Security practices
HR8 Percentage o security
personnel trained in the
organization’s policies or
procedures concerning aspects
o human rights that are
relevant to operations.
Not
Nmot
HR9 Total number o incidents o violations involving rights o
indigenous people and actions
taken.
Not
Social: Society
Community
SO1
CORE
Nature, scope, and
eectiveness o any programs
and practices that assess
and manage the impacts o
operations on communities,
including entering, operating,
and exiting.
Not Not material Because o the
small impact o
GRI’s headquarters
on the surrounding
community o the City
o Amsterdam, this
Indicator is deemed not
relevant.
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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS
Social: Society
Peror
mance
Indicator
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
Corruption
SO2
CORE
Percentage and total number
o business units analyzed orrisks related to corruption.
Not Not material As an oce-based
organization locatedin Amsterdam, GRI is
in ull compliance with
Dutch Law on Aspects
relating to corruption
issues
SO3
CORE
Percentage o employees
trained in organization’s
anti-corruption policies and
procedures.
Fully pg. 14
SO4
CORE
Actions taken in response to
incidents o corruption.
Fully pg. 14
Public policy
SO5CORE Public policy positions andparticipation in public policy
development and lobbying.
Fully pg. 14
SO6 Total value o nancial and in-
kind contributions to political
parties, politicians, and related
institutions by country.
Not
Anti-competitive behavior
SO7 Total number o legal actions
or anti-competitive behavior,
anti-trust, and monopoly
practices and their outcomes.
Not
Compliance
SO8CORE
Monetary value o signicantnes and total number o
non-monetary sanctions or
non-compliance with laws and
regulations.
Fully pg. 14
Social: Product Responsibility
Customer health and saety
PR1
CORE
Lie cycle stages in which
health and saety impacts
o products and services are
assessed or improvement,
and percentage o signicant
products and services
categories subject to such
procedures.
Not Not material Given the very limited
direct impact o GRI’s
outputs and processes.
PR2 Total number o incidents
o non-compliance with
regulations and voluntary
codes concerning health and
saety impacts o products and
services during their lie cycle,
by type o outcomes.
Not
Product and service labelling
PR3
CORE
Type o product and service
inormation required by
procedures, and percentage
o signicant products and
services subject to suchinormation requirements.
Not Not material Given the very limited
direct impact o GRI’s
outputs and processes.
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STANDARD DISCLOSURES PART III: PERFORMANCE INDICATORS
Social: Product Responsibility
Peror
mance
Indicator
Description Reported Crossreerence/
Direct answer
Reason or
omission
Explanation
Product and service labelling
PR4 Total number o incidents
o non-compliance withregulations and voluntary
codes concerning product
and service inormation and
labeling, by type o outcomes.
Not
PR5 Practices related to customer
satisaction, including results
o surveys measuring customer
satisaction.
Not
Marketing communications
PR6
CORE
Programs or adherence to
laws, standards, and voluntary
codes related to marketing
communications, including
advertising, promotion, andsponsorship.
Not Not material Given the very limited
direct impact o GRI’s
outputs and processes.
PR7 Total number o incidents
o non-compliance with
regulations and voluntary
codes concerning marketing
communications, including
advertising, promotion,
and sponsorship by type o
outcomes.
Not
Customer privacy
PR8 Total number o substantiated
complaints regarding breaches
o customer privacy and losseso customer data.
Fully pg. 14
Compliance
PR9
CORE
Monetary value o signicant
nes or non-compliance
with laws and regulations
concerning the provision and
use o products and services.
Not Not material Given the very limited
direct impact o GRI’s
outputs and processes.
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Paper, Planes and People 3 1
has a policy to pay wages comparable to other
similar organizations, or all positions. Wage scales
are dependent on the level o responsibility and
the extent o expertise and experience required.
The GRI Nominating Committee (GNC)
coordinates the nominations o new governance
body members and determines the qualications
and expertise required or guiding GRI’s strategy
on economic, environmental and social topics, aswell as or any other topics it eels are relevant to a
particular role.
Chapter 6 o the GRI Deed o Incorporation
outlines the role and responsibility o the GNC.
The GNC comprises six members, two o whom
are appointed by the Board and two o whom
are appointed by the SC. The Chairman o the
Board and the Chairman o the SC serve ex ocio
on the GNC. When the GNC is discussing Board
nominations, the Chairman o the Board serves
as the th member and when it is discussing SCnominations the Chairman o the SC serves as
the th member. The Board Chairman presides
Annex The inormation provided in this Annex is to be used in
combination with inormation disclosed in the narrative
sections o this report.
GovernanceGRI does not have shareholders in the
traditional nancial sense, but it does have many
stakeholders with an interest in GRI’s activities.
There are varied mechanisms or
stakeholders and employees to provide
recommendation or direction to the Board: The
Chie Executive, SC and the TAC provide ormal
recommendations to the Board; employees can
raise issues directly with the Chie Executive;
GRI’s website provides many contact points or
stakeholders to use or comments or suggestions;
and any interested organization can become an
Organizational Stakeholder, and so participate in
elections or Stakeholder Council membership.
None o the members o the highest
governance bodies receives any remuneration or
in-kind compensation or their Board, SC or TAC
duties, and there are no specic compensation
incentives related to GRI’s perormance. Directors,
the Chie Executive, and all other sta members
are evaluated through perormance reviews; GRI
GRI:
4.4
4.5
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3 2 Global Reporting Initiative Sustainability Report 2009/10
GRI:
4.7
4.9
4.10
4.14
4.15
ull Board is not easible), the Board Sub-
Committee can decide on urgent governance
matters on the Board’s behal.
• Furthermore the Audit, Finance andRemuneration Committee have regular
meetings and conerence calls to assist
the Board in the exercise o its duciary
duties regarding the management o the
organization’s nancial resources.
GRI’s governance structure is arranged to
set limits on the length o governing terms. The
re-appointment o Board members or a second
consecutive term serves as an opportunity
or evaluation by appointing parties o the
perormance o those who wish to be considered
or an additional term. There is also a ormal
procedure or the Chie Executive’s perormance
to be reviewed by the Board o Directors.
As a multi-stakeholder organization,
GRI engages many dierent groups in the
development and promotion o the Sustainability
Reporting Framework and all other GRI services.
In a sense, any interested party can be considered
a GRI stakeholder: much o GRI’s work is open
to public comment. The main stakeholders who
inuence GRI’s perormance or are inuenced by
it are:
INTERNAL:
Board o Directors (main decision-making
body), Stakeholder Council, Technical Advisory
Committee, Organizational Stakeholders, and
Secretariat sta members.
EXTERNAL:
Donors/Sponsors, GRI Guidelines users, other
normative standard setters/ramework providers,
trade and industrial associations, partners
or specic activities (with whom GRI holds a
Memorandum o Understanding), accountancy
associations, assurance providers or non-nancial
reports, consultants, service providers/reporting
and votes at deliberations o Board and TAC
nominations, and may attend and speak but
not vote on SC nominations. The SC Chairman
presides and votes at deliberations o SCnominations, and may attend and speak but not
vote on Board nominations.
SC members vote to accept or reject the
new members o the Board recommended by the
GNC. The responsibilities o the GNC have been
expanded beyond its original mandate stated
in the Deed o Incorporation through a 2004
Board resolution that charges them to also make
recommendations or the TAC and a slate or the
annual election o SC members.
The Board generally meets twice a year; theBoard Sub-Committee and the Audit, Finance
and Remuneration (AFR) Committee can act on
its behal between Board meetings (governed by
Board, Board Sub-Committee and AFR Rules and
Procedures).The procedure by which the Board (or
its substitute as described above) carries out this
oversight is as ollows:
• Guided by the Board and the SC, the GRI
Secretariat prepares a yearly Development
Plan or the organization, in which it sets
objectives including sustainability goals
(economic, environmental, and social) or GRI.
• The Board receives this Development Plan
or approval and assesses the opportunities,
risks and any adherence and compliance
requirements.
• The Board Sub-Committee engages in
conerence calls to advise the Chie Executive
where signicant management and/or
operational decisions need to be made.
• The Board monitors the progress made
towards reaching the goals.
• Under exceptional circumstances (i.e., wheredecisions cannot be delayed to the next Board
meeting and where a consultation with the
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Paper, Planes and People 3 3
organizing the GRI Conerences in 2006, 2008 and
2010; encouraging dialogue in the wider network
through the GRI LinkedIn Group and other social
media platorms; holding national and regionalOrganizational Stakeholder meetings; convening
Working Groups or developing Framework
material; asking or eedback on drat guidance
via online surveys that are launched or public
comment periods; and responding to emails sent
to the multitude o GRI contact email addresses
posted on the GRI website.
Profle DisclosureMarkets served: the language availability o GRI’s
Reporting Guidelines;Bulgarian, Georgian, Portuguese (Brazil),
Chinese, German, Portuguese (Portugal), Croatian,
Greek, Russian, Czech, Hebrew Slovakian, Danish,
Hungarian, Spanish, Dutch, Italian, Swedish,
English (original), Japanese, Turkish, Finnish,
Korean, French, and Polish.
proessionals, suppliers o goods or services to the
Secretariat, prospective donors/partners, ‘opinion
makers’ in the sustainability and business context,
business schools and academic institutions,training organizations in the CSR eld, The City
o Amsterdam, the Netherlands, key inormation
user/reader communities: non-governmental
organizations, labor unions, investors, and
external charters/initiatives: Earth Charter, OECD,
and Realizing Rights: the Ethical Globalization
Initiative, UNCTAD, UNEP, UNEPFI, UNGC and
governmental agency representatives.
The list above was compiled by using the
criteria o ‘inuenced by or inuences’ GRI’s
perormance and goals.
GRI has requent contact with its
stakeholders: the GRI monthly online Newsletter;
engaging with practitioners’ networks or projects
such as Sector Supplements or Guidelines revision
projects; issuing public invitations to open
workshops in various locations on various topics;
F r o m l e f t t o r i g h t :
R o e l N i e u w e n k a m p , D i r e c t o r
I n t e r n a t i o n a l T r a d e a n d
G l o b a l i z a t i o n , v i c e c h a i r
o f t h e O E C D I n v e s t m e n t
C o m m i t t e e , M i n i s t r y
o f E c o n o m i c A f f a i r s ,
N e t h e r l a n d s ;
T e r e s a F o g e l b e r g , G R I
D e p u t y C h i e f E x e c u t i v e ;P r o f e s s o r M e r v y n E . K i n g ,
C h a i r m a n o f t h e G R I B o a r d
o f D i r e c t o r s .
F r o m l e f t t o r i g h t : N i k k i M c K e a n - W o o d , G R I O S P r o g r a m M a n a g e r ; N e l m a r a A r b e x , G R I D e p u t y C h i e f
E x e c u t i v e ; O l a f B r u g m a n , R a b o b a n k C S R M a n a g e r ; S u s a n B l e s e n e r , N o v o N o r d i s k D i r e c t o r o f C o r p o r a t e
A c c o u n t a b i l i t y .
GRI:
4.14
4.16
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3 4 Global Reporting Initiative Sustainability Report 2009/10
EN2 – PERCEN TAGE OF MATERIALS USED THAT ARE RECYCLED INPUT MATERIALS
EN4 – INDIRECT ENERGY CONSUMPTION BY PRIMARY SOURCE
EN4 2007/08 2008/09 3 2009/10 4
Electricity Consumption (GJ 296.4 6 314.9 4 301.3 1
Heating Consumption (GJ)2 427.8 7 627.7 5 446.1 3
1 Reported as 83,684 kwh (GHG Protocol conversion actor 1GJ = 277.8kwh )2 Gas natural3 Reported as 13.277 m3 (GHG Protocol conversion actor4
Reported as 87.486,1 kwh5 Jan/Jun 2009 reported as Dm3 Dutch cubic meter and converted to MJ by RWE Energy Netherland n.v. conversion
actor: 15.367,4 Dm3 x35.17= MJ6 Reported as 82347.15 kWh7 Reported as 118866.67 kWh
EN16 - TOTAL DIRECT AND INDIRECT GREENHOUSE GAS EMISSIONS BY WEIGHT
The estimate o indirect greenhouse gas emissions has been calculated based on the guidance in this
Indicator and on the statistics given by the providers, as shown in the ollowing table:
Tonnes o CO2
2007/08 2008/09 3 2009/10 4
Electricity Consumption 32.7 1 39.4 32.47
Heating Consumption 25.0 2 48.98 46.87
1 83.684Kwh converted at 0.3913Kg CO2
as provided by Nuon Annual Report 2007, p. 472 Converted to tonnes o CO2 using the GHG protocol3 Used emission actor 447.33 grams CO
2/ kWh or calculation during that year
4 Used emission actor 394.32 grams CO2/kWh or calculation during that year
EN17 – OTHER RELEVANT INDIRECT GREENHOUSE GAS EMISSION BY WEIGHT
Air Travel (in tonnes Co2) 2007/08 2008/09 2009/10
Total GRI operations air travel in
tonnes Co2
300.40 706.61 612.88
Secretariat 1 126.81 116.67 75.42
Working groups 424.00 399.65 146.64
Secretariat and
working groups
526.46 540.67 222.06
Board 45.95 49.64 27.84
Stakeholder
Council
26.02 97.16 38.68
Technical Advisory
group
14.48 19.14 11.82
Governance Bodies 86.42 165.94 78.34
Conerence 586.63 773.33
TOTAL air travel in tonnes CO2 887.03 706.61 1386.21
1. As noted in the last GRI sustainability report, GRI’s monitoring o business travel prior to this reporting period was
combined with Secretariat and Working Group data. GRI held conerences in the scal years 2007/08 only.
Use of Recycled paper
Total Paper (kg) Recycled Paper (kg)
2007/08 2008/09 2009/10
5,873
4,738
5,820.66
5,400.26
3,773.893,514
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Paper, Planes and People 3 5
LA1 – TOTAL WORKFORCE BY EMPLOYMENT TYPE, EM PLOYMENT CONTRACT,
AND REGION
Employment type 30-Jun-08 30-Jun-09 30-Jun-10
Full-time 29 37 48
Part-time 4 3 4
TOTAL 33 40 52
Contract type 30-Jun-08 30-Jun-09 30-Jun-10
Indenite 16 14 18
Denite 14 23 27
Secondment 0 0 0
Internships 3 3 7
Volunteers 0 0 0
TOTAL 33 40 52
Total excl. intern/volunteers30 37 45
LA2 – TOTAL NUMBE R AND R ATE OF EMPLOYEE TURNOVER BY AGE GROUP,
GENDER, AND REGION The ollowing gures are calculated only on ormal employee gures: interns and volunteers are not
considered due to the legal nature o their contracts.
TOTAL
Employee turnover 2007/08 2008/09 2009/10
Turnover in numbers 10 6 7
% 33.33% 16.22% 15.56%
AGE GROUPS
Employee turnover 2007/08 2008/09 2009/10
# Age Group <30 5 2 4
#Age Group 30-50 4 4 3
# Age Group >50 1 0 0
GENDER
Employee turnover 2007/08 2008/09 2009/10
# Male 1 (7.14%) 1 (8.33%) 3 (21.43%)
# Female 9 (47.36%) 5 (17.85%) 4 (10.52%)
REGION
Employee turnover 2007/08 2008/09 2009/10
Europe 7 5 5
Asia 0 1 1
North America 1 0 1
South America 1 0 0
Arica 1 0 0
Australia and Oceania 0 0 0
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3 6 Global Reporting Initiative Sustainability Report 2009/10
LA13 – COMPOSITION OF GOVERNANCE BODIES AND BREAKDOWN OF
EMPLOYEES PER C ATEGORY ACCORDING TO GENDER, AGE GROUP, MINORIT Y
GROUP MEMBERSHIP, AND OTHER INDICATORS OF DIVERSITY
GENDER
*Data at 30 June
*Data at 30 June
*Data at 30 June
2007/08
B o a r d D i r e c t o
r s
S t a k e h
o l d
e r C o u n c i l
T e c h n i c a l A
d v i s o r y
C o m m i t t e
e
2008/09
2009/10*
60
50
40
0
10
20
30
Male
Female
B o a r d D i r e c t o
r s
S t a k e h
o l d
e r C o u n c i l
T e c h n i c a l A
d v i s o r y
C o m m i t t e
e
B o a r d D i r e
c t o r s
S t a k e h
o l d
e r C o u n c i l
T e c h n i c a l A
d v i s o r y
C o m m i t t e
e
Governance Bodies Gender Balance
10
14
15
64
6
810
56 - 65
46 - 55
36 - 45
26 - 35
15 - 25
2008/09 2009/10*2007/08
1 28
7
7
9
Employee age groups 2007-10
12
10
8
0
2
4
6
2007/08
V o l u n
t e e r
I n t e
r n
A d m
i n
i s t r a t
o r
C o o r d i n a
t o r
M
a n a g
e r
D
i r e c t o
r
D e p
u t y C E
C h i
e f E x
e c u t i v e
18
16
14
V o l u
n t e e r
I n t e r n
A d m i n
i s t r a t
o r
C o o r d i n a t
o r
M
a n a g
e r
D
i r e c t o r
D e p
u t y
C E
C h i e f E x
e c u t i v e
2008/09
V o l u
n t e e r
I n t e r n
A d m i n
i s t r a t
o r
C o o r d i n a t
o r
M
a n a g
e r
D
i r e c t o r
D e p
u t y
C E
C h i e f E x
e c u t i v e
2009/10*
V o l u
n t e e r
I n t e r n
A d m i n
i s t r a t
o r
C o o r d i n
a t o r
M
a n a g
e r
D
i r e c t o
r
D e p
u t y
C E
C h i e f E x
e c u t i v e
Male
Female
Employee Gender Balance
Total sta = 52
F= 73% M= 27%
Total sta = 40
F= 70% M= 30%
Total sta = 33
F= 58% M= 42%
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LA5 – MINIMUM NOTICE PERIOD(S) REGARDING OPERATIONAL CHANGES,
INCLUDING WHETHER IT IS SPECIFIED IN COLLECTIVE AGREEMENTS
• Labor contracts have a minimum notice period (by law) of one month for the employee and one
month or the employer.
• The maximum notice periods (by law) are three months for the employee and six months for the
employer.
• By law, a notice period is not required for denite contracts.
However, in the spirit o ‘Good Working Conditions’ (in Dutch ‘Goed Werkgeverschap’), GRI always
considers possible extension o a denite contract at least two months prior to the expiration date (via a
perormance review).
LA7 – RATES OF INJURY, OCCUPATIONAL DISEASE S, LOST DAYS, AND
ABSENTE EISM, AND NUMB ER OF WORK-RELATED FATALITIES BY REGION
2007/08 2008/09 2009/10
Injury rate (IR) 2 2 1
Occupational diseases rate (ODR) 0 0 0
Lost day rate (LDR) 0 0 0
Absentee rate (AR) 433 days (4.0%)2 291 days (2.40%)1 130 days (0.8%)
1 Netherlands national average was 4.6% in 2009. (Source: CBS)2
Netherlands national average was 4.3% in 2008. (Source: CBS)3 Netherlands national average was 5.1% in 2007. (Source: CBS)
• Minor (rst-aid level) injuries are included in data.
• ‘Days’ means ‘scheduled work days’ not ‘calendar days’.
• ‘Lost days’ count begins the day after the accident.
• Dutch law is applied for recording and reporting accident statistics.
LA10 – AVERAGE HOURS OF TRAINING PER YEAR PER EM PLOYEE BY EMPLOYEE
CATEGORY
Employee Category Number o staf at 30
June 2010
Hours training in
total per category
Average hours
per employee per
category
Chie Executive 1 0 0.00
Deputy Chie Executive level 1 0 0.00Directors level 4 0 0.00
Managers level 12 80 6.67
Coordinator level 16 72 4.50
Administrators level 9 72 8.00
Intern level 9 48 5.33
Volunteer level 0 0 0.00
Total 52 272 5.2
1 These training hours reer only to external training courses.
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3 8 Global Reporting Initiative Sustainability Report 2009/10
LA12 – PERCENTAGE OF EMPLOYEES RECEIVING REGULAR PERFORMANCE AND
CAREER DEVELOPMENT REVIEWS
During the reporting period only those employees whose labor contract expired beore 30 June 2010
have received a ormal perormance appraisal and review (LA12). Due to the Global Conerence (May
2010), all other perormance reviews are re-scheduled to January 2011 to align with the calendar year.
LA 12 2007/08 2008/09 2009/10
Number o employees 33 40 52
Percentage o employees who receiveda ormal perormance appraisal and
review 100% 100% 5%
EC1 - DIRECT ECONOMIC VALUE GENERATED AND DISTRIBUTED, INCLUDING
REVENU ES, OPERATING COSTS, EMPLOYEE COMPENSATION, DONATIONS AND
OTHER COMMUNITY INVESTMENTS, RETAINED EARNINGS, AND PAYMENTS TO
CAPITAL PROVIDERS AND GOVERNMENTS
These gures are taken rom the Audited Annual Report approved by the Board or the nancial year
2009/10, 2008/09 & 2007/08.
EC11 (all amounts in Euro) 2007/08 2008/09 2009/10
Revenues
Income2 5,407,454 4,122,048 5,993,658
Revenues rom nancial investments 0 0 0
Revenues rom sales o assets 0 0 0
Operating costs
3,275,614 1,919,033 3,122,233
Employee wages and benets
Total payroll 1,605,950 1,663,589 2,070,747
Total benets 428,279 408,790 581,069
Payments to providers o unds
Dividends to shareholders Not applicable3 Not applicable3 Not applicable3
Interest payments to providers o loans 7,567 2,965 63
Other payments o interest or debts
and borrowings (14,035)4 (3,571)4 (1,551)4
Payments to government
0 0 0
Community investments
Voluntary donations and investments
o unds 0 0 0
Inrastructure investments 0 0 0
1 The denitions or the “revenue” items are taken rom Indicator Protocol EC1 in the GRI G3 Guidelines.2 Income includes: grants, sponsorships, specic projects, OS ees, conerence ees, training certication ees, publication
sales and level check ees.3 GRI has no dividends to share, nor has it nancial shareholders to consider.4 Received more interest than paid.
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Paper, Planes and People 3 9
Income by donor or the fnancial year 2009/10
INCOME RECOGNIZ ED BY CATEGORY FOR THE FINANCIAL YEAR 2009/10
2007/08 2008/09 2009/10
Unrestricted Funds
Organizational Stakeholders 926,014 1,081,504 1,051,361
Governments & International
Organizations– 408,346 306,997
Foundations 40,000 20,225 75,000
Total Unrestricted Funds 966,014 1,510,075 1,433,358
Restricted Program Funds
Governments & International
Organizations386,889 689,744 694,949
Corporations 60,382 59,164 71,257
Total Restricted Program Funds 447,271 748,908 766,206
Restricted Project Funds
Governments & International
Organizations 269,691 370,238 188,482Corporations 532,960 505,029 452,613
Total Restricted Project Funds 802,651 875,267 641,095
Support and Services 462,958 717,464 1,094,861
Other 218,704 270,334 82,280
SUB TOTAL 2,897,598 4,122,048 4,017,800
Conerence & Readers’ Choice Award 2,509,856 – 1,975,858
GRAND TOTAL 5,407,454 4,122,048 5,993,658
EC4 - SIGNIFICANT FINANCIAL ASSISTANCE RECEIVED FROM GOVERNMENT
These gures are taken rom the Audited Annual Report approved by the Board or the nancial years2009/10, 2008/09 and 2007/08.
EC4 (all amounts in Euro) 2007/08 2008/09 2009/10
Tax relie/credits 170,668 1 151,3101 201,244
Investment Grants, research and
development grants, and other
relevant types o grants 706,7402 1,044,9742 1,179,1332
Other nancial benets received or
receivable rom any government or
any operation 03 0 0
1
GRI could reclaim VAT up to and including December 2008 when net invoice amount is above EUR 225.00. As per 1January 2009 GRI can only reclaim VAT rom certain activities.2 Donations rom the Dutch Ministry o Foreign Aairs, the Dutch Ministry o Environment and Spatial Planning ( VROM),
the Dutch Ministry o Economic Aairs, the City o Amsterdam, Norwegian Government and Swedish Government.3 Secondment rom the Dutch Ministry VROM ended in December 2006.
• GRI’s tax position: As a foundation (Stichting) under Dutch law, GRI is eligible and has qualied for
a 0% tax status on corporate tax obligations. Under certain conditions GRI is allowed to claim back
VAT paid on goods and services. GRI led or VAT reunds quarterly on invoices greater than €225.00
up to 31 December 2008. As per 1 January 2009 GRI les the reund monthly or the VAT o the direct
expenditures o certain activities. GRI has VAT exemption on its monthly recurrent payment o rent.
• GRI does not receive any subsidies, awards, royalty holidays, nancial assistance from Export Credit
Agencies, or other nancial incentives.
• There is no governmental representation in the governance structure of GRI.
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4 0 Global Reporting Initiative Sustainability Report 2009/10
EC6 - POLICY, PRACTICES, AND PROPORTION OF SPENDING ON LOCALLY-BASED
SUPPLIERS AT SIGNIFICANT LOCATIONS OF OPERATION
• For this report GRI considers all suppliers based in The Netherlands as ‘locally-based suppliers’.
• There is no policy or practice in place that species that GRI has to contract suppliers locally.
• Decisions on supplier selection were mainly taken based on cost eectiveness, quality
considerations (including suppliers’ environmental policies where relevant) and timeliness o
delivery.
Region 2007/08 2008/09 2009/10EUR # o
suppliersEUR # o
suppliersEUR # o
suppliers
Netherlands 562,139 141 597,803 120 1,072,609 141
International 404,068 109 307,290 44 532,532 78
Total 966,207 250 905,093 164 1,605,141 219
The ollowing spending is not included or the data provided: Financial and legal costs, depreciations,
exchange rate gains and losses, interest charges, bank and other nance charges, reservation doubtul
debtors; and conerence expenses.
Region 2007/08 2008/09 2009/10
EUR # o suppliers
EUR # o suppliers
EUR # o suppliers
Amsterdam 755,963 97 255,917 79 342,048 93
• During the period 2009/10 the GRI Secretariat spent around 66.82% of the services budget in
The Netherlands, o which 47.1 % was spent in Amsterdam.
• Most purchases were made in Europe, but as GRI engages in activities around the world this
proportion is decreasing over time (in the nancial year 2004/2005 92.1% o spending was in Europe,
while in the nancial year 2009/10 only 84.4%).
• Over the reporting period, GRI’s most signicant supplier relations hailed from Europe, North
America, and South America.
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Global Reporting Initiative
PO Box 10039
1001 EA Amsterdam
The Netherlands