Post on 10-Aug-2021
transcript
SAFE HOLIDAYS2021
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HELLO 2021HOLIDAYS!
How will we do it?
HIGHLY COMMITTED ALSO IN 2021
Cambrils Park will start its 25th season with the same
excitement as always. We will be ready to welcome you having
adopted all the necessary hygiene and prevention measures
against Covid-19, so that you can enjoy a safe and quality
holidays with absolute normality.
We will keep reinforcing our high standards of hygiene, disinfection and
regular cleaning, something that has always been an absolute priority for
the Resort, and one of the aspects most valued by our guests.
We will, at all times, implement all the measures stipulated by Health
authorities, based on the evolution of the pandemic.
We will maintain the Covid-19 Technical Committee made up of
professionals from our Quality, Food Hygiene and Occupational Risk
departments, to ensure compliance with the established protocols.
The Cambrils Park team will be properly trained and will work safely.
We remind you that last summer we obtained the Safe Tourism
Certified certificate awarded and audited by the ICTE (Instituto para la
Calidad Turistica Española) which is a public body that operates under
the supervision of the Ministry of Industry, Commerce and Tourism, and
identifies the tourism companies that implement strict protocols to
prevent Covid-19.
We make our booking & cancellation policy more flexible so that
you can book your 2021 vacation without worrying about
anything!
BOOK WITHOUTWORRIES
More flexibility to book and cancel
In Cambrils Park Family Resort we know that now more than ever, plans can
change. Families need maximum security and tranquillity. For this
reason, we make our booking and cancellation policy more flexible, so that
you can plan your holidays without worrying about anything. If plans
change, we make it easy for you:
By reducing the percentage of the payment made to the account at
the time of booking.
By reducing the period of time necessary to request the cancellation
of a reservation.
Check the new terms and conditions in detail on our website:
https://familyresort.cambrilspark.com/en/practical-information/
We will keep our facilities adapted to safely assist you as long
as required.
PREPARED FACILITIES
Protective screens at customer service points.
Hydroalcoholic gel dispensers in the busiest areas, such as:
receptions, bars and restaurants, sanitary facilities, shops, pool areas,
mini club and playgrounds.
Information boards to inform you of the security measures and the
maximum authorized capacities.
Floor markers to identify the safe distance to stand.
At restaurants, tables placed at a safety distance from each other.
Capacity limitation in the sanitary facilities for social distancing.
We will carry out continuous cleaning of facilities and public areas
with products that guarantee their disinfection.
Swimming pools are an important asset of the holidays at
Cambrils Park Family Resort. Keeping in mind the knowledge
attained during the summer of 2020, we will continue with the
implementation of measures so that you can enjoy the pools with
total peace of mind.
SWIMMING POOLS
Disinfection mats at the entrances to the pool areas.
Sunbeds separated in groups of 2 to 5 units to ensure social
distancing between family groups.
Continuous disinfection of sunbeds.
Cleaning and disinfection of the paved areas of the pools.
Signage to inform guests about the capacity in the crowded areas of
the swimming pools such as slides and entrances
Support staff to inform guests about the correct use of sunbeds and to
control the capacity of the area.
For technical reasons, the pool areas will be closed from 2 pm to 3 pm,
to disinfect the area and the sunbeds.
RECEPTIONAND COSTUMER SERVICEWe are committed to improve our customer service experience,
so you don’t miss a minute of your holidays.
+34 977 351 031
@CPFamilyResort @cpfamilyresort @CPFamilyResort
We remind you that before your arrival, you can address any enquiry you
might have to our customer service department calling, sending an
email or via social media.
Once at the Camping & Resort you will be able to contact Reception
via WhatsApp, so that we can take care of any request during your stay,
without having to come in person to Reception. In addition, most of the
Resort’s accommodations have a phone to directly call Reception.
An improved online check-in system so that, when you arrive, you don’t
need to wait, and you can start enjoying your accommodation faster.
For questions on bookings:booking@cambrilspark.com
In addition, on our website you will find updated information. Be sure
to check it out! https://familyresort.cambrilspark.com/en/
For general information: info@cambrilspark.com
We will keep our cleaning and disinfection protocols that
safely protect our guests and staff.
CLEANING OF THEACCOMMODATIONS
We will maintain our cleaning and disinfection protocols approved and
audited by our Covid-19 Technical Committee.
All air ducts in the accommodation will be disinfected before
opening to the public April 23, and after each check-out, the air
conditioning filters will be disinfected to guarantee clean air.
A seal on your accommodation will be used to indicate that the
accommodation has been disinfected and that once it has been
completed, no one has entered the accommodation.
BARS AND RESTAURANTSHolidays are not the same without a great gastronomic offer.
Therefore, we will keep all the hygiene and safety rules this way
you will be able to enjoy, once more, at our bars and
restaurants.
Our establishments will be adapted to meet the maximum capacity
requirements and social distancing in accordance with the official
recommendations.
An improved QR codes system will be used to read the menus.
The protocols to guarantee air circulation and the quality of the air will
be kept in all the establishments.
Protocols to guarantee the correct handling of food and proper
disinfection of fruit and vegetables will be maintained.
The entertainment team at Camping & Resort Sangulí Salou will
adapt its activity to make you enjoy a wide range of activities and
shows for all ages.
ENTERTAINMENTAND SPORTS
We will, at all times, adapt the capacity of the sports facilities and the
mini club to comply with the regulations in force.
We will offer a new range of outdoor activities for children.
We will keep the protocols for the proper use of the fitness room and
for its correct disinfection.
We will keep enjoying the night shows always respecting the maximum
authorized capacity and social distancing.
The 2020 summer experience has proven that, complying
with the sanitation and health recommendations, it is possible
to safely enjoy one’s holidays.
"A great place for families. Very friendly staff. Very clean and
very well-maintained facilities. Excellent controls for the Covid-19."
"First of all, I want to congratulate all the workers at the Resort. Thank
you for the kindness and professionalism you have shown. For years I was
an international Marriott worker and I could say that the Cambrils Park
Family Resort lives up to any of the best Resorts in the world: clean rooms
with everything you need (Mediterranean area), many well-kept themed
pools, security throughout the Resort, fast customer service, excellent
catering, well-done COVID cleaning measures. Thank you for the
countless services and facilities for families. Keep working this way, we'll
be back.”
"It's our second year and, of course, I have nothing but good words
for this Resort. The safety measures against the COVID have been
impeccable, in my opinion. The attention at the reception when we
arrived and during the whole stay was very good and very attentive. "
"The facilities at the resort are very good. Regarding the COVID
issue, it is very well managed. They are constantly disinfecting the sun
loungers, and the swimming pools from 2 pm to 3 pm. Well done."
Review written on Booking by Maite.
Review written on Facebook by Leandro.
Review written on Tripadvisor by user Y3630WUruths.
Review written on Tripadvisor by buwdiful user.
Review written on Booking by Alejandro.
Don't hesitate and book your holidays in Cambrils Park!
"This was our 4th visit and even with the current COVID situation
it was as good as ever despite a few restrictions in place. All the
facilities were operating all be it with restricted opening times but
nothing that stopped all the family having a good time. "