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From zeros to heroesFrom zeros to heroes

How to build a high-performing How to build a high-performing team in 30 daysteam in 30 days

Matt Somers

11 October 2011

Feedback on previous talks

OOutstanding, NNeeded, EExcellent,

BBrilliant, IImaginative, GGreat

SSuper, AAwesome, LLoud, EEntertaining, SSound

PPerfect, IImaginative, TTopical, CCheering,

HHelpful

Please discuss with your partner(s) your feelings when you joined a new group for the very first time

(e.g. first day at school, first day in a new job, etc)

InclusionInclusion (Days 1-10)(Days 1-10)

Terrified, Anxious, Confused, Distracted

Challenged, Excited, Lost, Isolated

“Where do I belong?”

“What is going on?”

“Will I be liked and accepted?”

“Do I want to be here?”

“How can I fit in?”

“What have I done?”

InclusionInclusion (Days 1-10)(Days 1-10)

Give people clear and precise information(Written and unwritten rules)

Allow them to ask questions

Consider 1:1 meetings

Consider a buddying/mentoring arrangement

(New to the job as well as new to the organisation)

(Even the most senior appointments benefit from a structured induction)

Please discuss with your partner(s) what happened in the worst performing team you were ever part of

AssertionAssertion (Days 11-20)(Days 11-20)

Seeking recognition

‘Pecking order’ is established

Cliques form

Internal competition

Sorting out friends and enemies

Conflict

Clarifying roles and responsibilities

AssertionAssertion (Days 11-20)(Days 11-20)

Team Building exercises:

•Prioritising team qualities

•Exploring interference

Prioritising team qualitiesPrioritising team qualities

Matt Carol Leanne Lesley Average

Trust 7 8 4 6 6.25

Support 8 7 8 6 7.25

Fun 7 5 5 7 6

Integrity 9 7 8 9 7.5

Focus 7 7 8 4 6.5

Learning 6 6 6 7 6.25

Exploring “interference”

To what extent do we suffer from….•Playing politics•Lip service•Social Loafing•Not listening•Polarisation•Poor decisions •Small thinking

Please discuss with your partner(s) what happened in the best performing team you were ever part of

Co-operationCo-operation (Days 21-30)(Days 21-30)

Common, agreed goal

Shared vision

Open and honest communication

Mutual respect

Commitment

Trust

Humour

Diverse membership

Co-operationCo-operation (Days 21-30)(Days 21-30)

Discuss and agree team goals

Socialise together as a team

Learn a skill together

Create unique ground rules

SummarySummary

Don’t take notes, take action!!•Sensible but thorough induction•1:1 s and coaching sessions

•Team Qualities exercise•Team Interferences exercise

•Discuss and agree team goals•Agree ground rules•Socialise (if appropriate)

Who?

When?

Hand in your business card to:Hand in your business card to:

• Enter the draw to win my book Enter the draw to win my book “Coaching at Work”“Coaching at Work”

• Receive the slides from this talkReceive the slides from this talk

• Receive a sample chapter Receive a sample chapter “Coaching in Teams”“Coaching in Teams”