Happiness: Driver of Executive Performance

transcript

Seminar and Workshop for June 2014

Programme outline

• Introduction

• Exploring happiness

• Drivers of happiness

• Drivers of unhappiness

• Happiness and sales performance

• Managing happiness through lifecycle

• Happiness and executive performance

• Reflections and Q&A

What to expect?

• Interaction

• Suggestions/recommendations to General Management

• Happiness Plan to improve rewarding work performance

• A Certificate

Agape International - www.agapei.com 3

Let’s explore happiness

• What is happiness?

• What makes you happy?

• What is important to you?

• Have you chosen the life you want to live?

• Have chosen the work you want to do?

• What gives you a sense of purpose?

What are your Drivers of Happiness?

Let’s identify your drivers of happiness

Are they dependent on age, socio-economic status, family status etc?

What are your of Unhappiness

Let’s identify your drivers of unhappiness

Are they dependent on age, socio-economic status, family status etc?

Exercise 1 - Happy

• Who makes you happy?

• Can they also make you unhappy?

• What makes you happy?

• Can it also make you unhappy?

Exercise 2 - Unhappy

• Who makes you unhappy?

• Can they also make you happy?

• What makes you unhappy?

• Can it also make you happy?

Mohandas Gandhi

“Happiness is when what you think, what you say, and what you do, are in harmony”

Do you agree?

Happiness and Performance Puzzle

• Does happiness matter for performance?

• How important is your own happiness?

• How important is the happiness of others? Why? Does it depend on the person? Are some people more important than others?

Positive relationships and Happiness

• What are positive relationships (PR’s)?

• De-coupling negative relationships

• Capitalising on PR’s

• PR’s with staff

• PR’s with customers

Managing Happiness through lifecycle

• Happiness balance sheet

• Happiness cash flow

• Have you done your happiness balance sheet and happiness cashflow?

• Drivers of happiness change with the lifecycle

• Drivers are dependent on the stages of the lifecycle

Happiness Juggling Act

Happiness of Selling

• Happy people sell better

• Selling should not involve manipulation and convincing – should be a happy experience

• Don’t become someone other than yourself

• Happy people build DEEP RELATIONSHIPS that build TRUST

Suggestions – your viewsFor you to be happy within your corporate

environment:

• Your purpose should be aligned with company’s purpose

• What are the strengths of the company?

• What are the weaknesses?

• Can you align your purpose with those of the company?

• What are your suggestions for your employer so that you can even be happier?

Aligning your happiness with employer’s happiness

• Understanding the company’s vision, mission and strategy

– what is expected?

– what have you delivered?

• Defining your purpose within company

• Aligning your purpose with company’s purpose – how much have you delivered?

• Reaching satisfying achievement - outcome

Way forward

• What are your plans?

• Where to from here?

• Revisiting KPI’s

• Have we aligned company’s purpose with ours?

• Are we delivering satisfying results?

• Are we happy?

Your initiatives

• Learn 3 things

• Unlearn 3 things

• Relearn 3 things

Reflections and Q&A

– Feedback

– Your new performance plan aligning your purpose with the company’s purpose

– Your commitment to stay on the course – results are in implementation

Happiness: Driver of Executive Performance

Small Business & Entrepreneurship