Health and wellbeing – learning from each other in a time of change

transcript

Health and wellbeing – learningfrom each other in a time of change

& an introduction to Ketso

Aims of the session

• To learn from each other about how people are responding to change

• To develop new thinking around working together

• To have some time to consider creative ways forward in a time of ‘austerity’

Aims of the session

• To learn from each other about how people are responding to change

• To develop new thinking around working together

• To have some time to consider creative ways forward in a time of ‘austerity’

• Make some new connections• Take away some useful ideas for

your future work• Experience Ketso in action

Ketso is a hands-on kit for creative groupwork

‘Ketso’ means action in Lesotho, where it was invented in 1995

Ketso was used in Southern Africa to help communities change this...

…to this: sustainable living

Why was Ketso invented? Women didn’t tend to speak in mixed gender groups

Developed in PhD in the Planning Department at the University of Manchester

… working to develop a vision for a sustainable North Manchester

Local enthusiasm from the planning process moved the site from the 30th on the list….

... to first. The site received £1.7 million of Newlands funding.

Reaction from North Manchester Resident

• “Because a lot of people are like me and they are not good at speaking if there are more than two or three people around, but they have things to say.

• This is magnificent at getting people to participate, and very important”

More people began to ask for workshops, such as Manchester City Council…

… and the Environment Agency (regional stakeholder input into national policy)

Launched as a social enterprise in 2009

Ketso has been used in contexts ranging from research with Tesco (over 200 staff)

… to engaging with stakeholders of all ages and backgrounds in health related issues

… to teaching and learning at all levels

… to community development in England, Rwanda, South Africa, Bangladesh, Scotland

Promoting health & wellbeing

• Existing assets

• Future possibilities

• Challenges

• Existing assets

• Challenges Solutions

• Next steps

Write or draw on the leaves

Use the ‘magic pens’ so we can re-use the kit, leaves wash clean in water

1 idea per leaf, write so others can read

If an idea doesn’t fit – use more than one leaf!

Coloured leaves for different questions (write on the coloured side)

We will introduce each stage, passing around the new leaf colour and with the bell

You will have about 10 minutes for each stage in total

Outcomes from this workshop

Health and wellbeing example

Think then share - time on your OWN to develop ideas before sharing them

• What works? What in what we do is already effective?

Now unfold the felt

Take it in turns to read out your ideas – one person reads one idea at a time…

… going around the circle. Place leaves on the felt as you read them out

Discuss the ideas after they are all on the felt

Point leaves at branches

Branches

• Access & equality • Prevention and cure • Joined-up working • Community engagement • Resource and cost effectiveness • Sustaining action • The bigger picture

• Blank –for themes that emerge from discussion / cross cutting ideas

Sources for the themes for workshop

• Ageing well: an ageing dimension in the shadow Health and Wellbeing Boards - Local Government Group

• Healthy Lives, Healthy People: Our strategy for public health in England - white paper resented to Parliament by the Secretary of State for Health by Command of Her Majesty http://www.official-documents.gov.uk/document/cm79/7985/7985.pdf

• Report of the Commission to Improve Public Services in Scotland http://www.scotland.gov.uk/About/publicservicescommission

Branches

• Access & equality - who is this for?• Prevention and cure - what are we trying to achieve?• Joined-up working - how can we work smarter to achieve

it?• Community engagement – how to involve people?• Resource and cost effectiveness - how can we pay for it?• Sustaining action – how do we keep things going and

maintain momentum?• The bigger picture - what are the broad contextual

challenges and opportunities we should consider?

• Blank –for themes that emerge from discussion / cross cutting ideas

• Existing assets

• Future possibilities - What else could you do, what else do you need / need to do?

You can think ‘outside of the box’

Cluster similar ideas

• Existing assets

• Table swap – what is important

• & why? Any comments or questions?

• Existing assets

• Challenges – what are the key barriers?

• Existing assets – what do you already have to help you achieve the project?

• Future possibilities - What else do you need to achieve the project?

• Existing assets

• Next steps

Ketso grid for action plan

Eight takeaways – creative engagement

• Stakeholders have the solutions – you never know where the creativity will come from

• Everyone has a voice - give everyone a way to make an input at the same time

• Individual and group time – think then share - give people time on their own to develop ideas before sharing

• Building a shared picture – encourage participants to make connections and patterns from their ideas

Eight takeaways – creative engagement

• Stakeholders have the solutions • Everyone has a voice• Individual and group time • Building a shared picture • Activity based – something to do for each stage• Start with the positive - ask what is going well?

what works? • End with solutions not problems - give some time

to develop solutions to problems• Lead into action - remember takeaway messages &

action points, what happens next?

Each bit of the kit helps lead you through running a workshop

Eight takeaways – how Ketso helps

• Stakeholders have the solutions - felt is there to capture ideas

• Everyone has a voice – everyone has a pen and leaves

• Individual and group time –giving out the leaves ‘re-sets’ the process – different stages

• Building a shared picture – you can move the leaves around, branches give (some) structure

Eight takeaways – how Ketso helps

• Stakeholders have the solutions • Everyone has a voice • Individual and group time • Building a shared picture• Activity-led – leaves, icons – decide what you want to ask

and assign a bit of kit to that stage• Start with the positive – colours have an underlying

metaphor – what is the soil we have to grow ideas in?• End with solutions not problems – green shoots from

the grey of the clouds• Lead into action – you have Ketso planners and a Ketso

grid, use icons and comments cards to note actions!

In 2005, the realisation dawned that Ketso was product that lots of people might like to use

Make productive use of people’s time

Time management

• This session again really made me think about time management, as we used Ketso to display a timeline from now until the presentation date.

• I knew we were pushed for time but actually stopping and reviewing the situation by analysing what we had to do and by when really made myself and the group a lot more effective and efficient in our decisions.

See ideas develop

Developing ideas

• One of the things I was amazed at was that we had so many ideas, as a group we were bouncing ideas off each other taking one member’s idea and developing it.

• This made me very optimistic about the future of the module and strengthened my positive attitude, which has continued throughout the module.

Give everyone a voice – commitment

People with different languages and levels of literacy can engage• The Ketso is particularly useful for me to

communicate with members. My English level is low… It makes me difficult to actively participate group projects.

• However, with the great tool covering many different kinds of group meetings I was able to clearly suggest my thought on a meeting.

Harness creativity of people all levels

Ideas being heard• In past experiences of group work, I have often

taken a backseat in group discussion as other more outspoken characters tend to hold the discussion. Using Ketso, it is also possible to set aside individual thinking time and sharing time...

• I enjoyed Ketso as I felt it gave everyone a higher sense of equality.

Launched as a social enterprise in 2009

Social mission - Transform the way we communicate, collaborate and learn worldwide

Business model – helping people run good workshops by selling & renting kits…

…. & providing free open source resources: workshop plans, slideshows, training videos

Create job opportunities for disadvantaged people in manufacture

The kits are assembled in a sheltered workshop in the UK

Customers include:• Public Sector:• Merseycare NHS, Paisley NHS• Wandsworth PCT• Brighton & Hove Local Involvement Network• Gloucester County Council LiNK• National School of Government• Cumbria County Council, South Lakes District Council

• Voluntary Sector: • The Equality Network• GroundWork - Health and Well Being Project• The IONA Community• The Big Life Company

• Private Sector: • Tesco• United Utilities

University customers include:• Cambridge • Durham • Edinburgh • Glasgow • Hull Business School• Lancaster • Leeds Metropolitan• Liverpool • Manchester • Newcastle• Portsmouth • Pretoria • Salford • Sheffield • Sussex• Worcester

Health and wellbeing – learning from each other in a time of change

Documents