HFID FALL 2010 - ROCK ME AMADEUS

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HFID FALL 2010 - ROCK ME AMADEUSF I N A L P R E S E N T A T I O N

FRANCESCO BALESTRA | MEGAN ELSENBECK | CLAIRE MCLEOD | COLDEN ROULEAU

OPTIMIZING SIMPLICITYDECEMBER 7, 2010

intro goals personas scenarios design lessons

redesigningan interfacefor a multi-purposeoffice printer

M A K E I T S I M P L E design an interface accessible to

everyone, regardless of background

reduce frustration and improve efficiency of user experience

meet user needs, values and goals

D I S C O V E R U S E R SDavid Horne“cautious office veteran”

Melissa Ferguson“the professional intermediate”

Chris Hughes“the inexperienced technologist”

office experience

printer experience

technological ability

“cautious office veteran”“the professional intermediate”“the inexperienced technologist”

LOW HIGH

D I S C O V E R U S E R S

F U N C T I O N S C A N O V E R L O A D

CollatingStaples (none, 1 or 2)1->1 sided1->2 sided1->2, rotate side 22->2 sided2->2, rotate side 22->1 sided2->1 sided, rotate side 2Reduce/EnlargePaper Tray SelectionImage Quality (Photo/Text)Lighten/DarkenBackground Suppression

Halftone CopyTransparenciesBooklet CreationMulti-UpInvert ImageCoversAnnotationPaginationJob AssemblyStore Job SettingsID Card Copy

ToCCBccEdit Subject (Scan from a Xerox WorkCentre)1 sided2 sidedPhotoTextPhoto and TextImage Quality (Sharing, High Quality Printing, OCR, Archival Record)

Lighten/DarkenContrastSharpnessEdge EraseResolutionFile SizeDocument NameMessage BodyFile FormatBuild JobReply To Settings

c o p y e m a i lCollatingStaples1->1 sided1->2 sided

2->2 sided

2->1 sided

Reduce/EnlargePaper Tray Selection

Lighten/Darken

Multi-Up

Edit Subject

1 sided2 sided

Lighten/Darken

personas

scenarios

design

lessons

C H O O S E C O M M O N S C E N A R I O S 1.emailing a document to yourself2.copying a 2-sided document in

black-and- white and color3.making stapled, collated copies4.printing multiple pages on 1 sheet5.copying to non-standard colored paper

personas

scenarios

design

lessons

A D D R E S S T A S K S A N D N E E D S

personas

scenarios

design

lessons

M E R G E D E S I G N I D E A S VISIBILITY

preview, status bar

CLARITYsimple design, follow users’ language

USABILITYmatch real world needs (of the majority)avoid function overload

personas

scenarios

design

lessons

D E C I D E W H A T ’ S I M P O R T A N T

the “did I do it right?” check

don’t make unfamiliar users go on quests for common tasks

make repetitive tasks as simple as possible

DEFAULT SCREEN

E A R LY P R O T O T Y P E

G U I D E T H E U S E R

too many options = bad

give users only what they need

blend early design ideas

early prototype – not quite right.

need for a cohesive design that can most effectively guide user to perform the tasks they need

R E D E S I G N CONSISTENCY

function interaction, button placement

COMMUNICATIONuse sizing, placement, color, etc to guide

EFFICIENCYmatch expectations, eliminate

redundancy

C O N S I D E R + I M P L E M E N T C H A N G E S

D E M O

serve a specific, defined purpose (that matches user needs)

be SIMPLE and easy to use

instead of providing unlimited options, guide the user to the options they need

I T ’ S O N LY A T O O L

HFID FALL 2010 - ROCK ME AMADEUS

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