Making the process quicker, cheaper and less stressful

Matt Prior

Home Buying and Selling

Quicker, cheaper and less stressful……

Slow, expensive and way more stressful……

Government Research

Research with 2000 recent home buyersDelays• 38% buyers and 41% of sellers said time from offer to

exchange was longer than they expected• Of those who experienced delays 40% faced extra costsMistrust• 33% of buyers thought seller would change their mind• 46% of sellers thought buyers would change their mindUncertainty• More than 2/3 of buyers and sellers were concerned

that they would not make to completion following acceptance of offer.

Estate Agents

Making complaints

Referral Fees

Further regulation

Conveyancing

Making an informed choice

Property searches

Using same conveyancer

E-conveyancing

Is anything lost?

Facilitating development

Public datasets

Mortgages and lenders

Decision in principle

Further improvements

Educating Buyers and Sellers

Better information at point of sale

‘Sale ready’

Contacting leaseholders

Increasing Commitment

Reservation agreements

Tackling gazumping

Increasing confidence

Leasehold

Information from freeholders

Standard Forms

Buying a New Build

Improving customer experience

Securing mortgage offer

Next Steps

www.gov.uk/government/consultations/improving-the-home-buying-and-selling-process-call-for-evidence