How Consumer Technology is Changing Retail

this evening…

!  Retail Improvement – the role !  Morrisons Overview !  Consumer Technology in Retail !  Embracing the change – Electronic Order Pad

“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change”.

- Charles Darwin

in the not too distant past…

evolving the business…

the age we now live & work in…

consumer technology’s influence on Morrisons…

maintain points of difference…

how did we use the paper order pad…

our early thoughts on mobile devices…and a COW

too small too big & heavy

finding what’s right for our colleagues…

order pad – the journey…

Build a clear business case

Setup team + process for agile delivery

Define MVP for the initiative

Iterative software development

Pilot in 1 store

Rollout to more stores…

Short-term Vs

Long-term

a. Develop

c. Learn

b. Deploy

the end result…

!   halved traditional time to live

!   improved colleague engagement

!   increased savings