How Cool Brands Stay Hot at ESOMAR CEE Research Forum (by Joeri Van den Bergh)

Post on 08-May-2015

3,559 views 4 download

description

How Cool Brands Stay Hot in CEE Joeri Van den Bergh, author "How Cool Brands Stay Hot. Branding to Generation Y" (bestselling book on youth marketing together with MTV's global VP Mattias Behrer, translated in Russian, Polish & Czech) and Managing Partner, InSites Consulting, Belgium

transcript

SALES +79% SALES INCREASE – SOLD OUT AMERICAN COLLECTORS

REACH 67% in 2 weeks – €300,000 FREE PUBLICITY

R2=.57

R2=.74

R2=.62

InSites Consulting Brand Model tested by path analysis

① Stay true to your roots, but don’t shout

②Warm is the new cool

① Be open and respectful, listen (like friends)

61% 50%

2 Discounts when checking-in 53%

49%

40% 45%

42% 33%

33%

1 Special deals offered

3 Product information via barcodes

4 Payment

7 Augmented reality to try out products

6 Most efficient shopping route

8 Share shopping list

5 Dedicated store web sites

34%

35% 29%

26% 25%

Source: MasterCard 2 country study August 2011 –respondents aged 18-30 in UK and Germany N (Germany) = 293 / N (UK) = 298 / Filter: Only fashion brands and if have mobile phone

38% 41%

Usage of mobile phone in buying process

“ At a fashion retailer, I am interested in these apps…”

Happy

// I WILL NEVER FORGET THE DAY…

Surprise

Fear

Anger

Sadness

Disgust

Meeting the love

of my life Becoming a sport

champion

My first kiss

Extreme experience (e.g.

skydiving, mount climbing)

Parents got

divorced

New school

Encountered aggression

When I was dumped

by my partner

Death of a person

close to me

Was diagnosed

with a serious

illness

When I got in a fight

Discovered I had no

real friends when I

needed them most Moved

Graduated

Got my driving license

Being dumped by my

boy/girl friend

N = 40

N = 13

N = 14

N = 93

N = 30

Source; InSites Consulting 16 country study January 2011 – 4,065 respondents aged 15-25 in USA, UK, Russia, Germany, France, Denmark, Sweden, Netherlands, Belgium, Spain, Italy, Romania, Poland, Brazil, India &China.

Happiness N = 156

Happy

Happy

Happy

Happy

+ 170K views (youtube, Vimeo) + 200 blogs (mashable, psfk, …)

①Deliver gratifications = challenges

①Don’t use negative emotions

①Everyone likes happy endings !

Happy

Happy