How to get started documenting processes: The Tillamook story

Post on 20-Aug-2015

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Executive Sponsorship

Processes Identified, Documented, Optimized and Shared

00. High Level Process Map (75)

01. Define Strategy

Brand Management

Geographic Market

Development

02. Manage Customer

Relationships

03. Forecast / Plan

04. Manufacture

Products

Manufacture Ice Cream

05. Inventory /

Distribution / Logistics

06. Order to Cash

Sell Liquid By-products

7.9. WWTP - Tillamook

Define Strategic Plan

Customer Planning

Marketing

Forecast Sales

Plan / Schedule

Production

Forecast Milk Supply

Procure Milk

Receive Milk

Procure to Pay

Manufacture Cheese/Whey

Age Cheese

Package Cheese

Inventory Finished Products

Order Management

Fulfill Order

Accounts Receivable

Resolve Deductions

07. Support & Services

7.1. Quality Assurance

7.2. HR

7.3. Finance

7.4. IT

7.5. Engineering

7.6. Regulatory Compliance

7.7. Visitor's Center

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