How To Manage

Requirements In

A Global

Organization

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Going Global Is Hard

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Build Requirements Capability

Internal objectives vary

Working from around the world and

lots of information to manage

Different terminology to talk about

requirements

Different knowledge base from

different courses and books

Build Requirements Skills

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Build A Framework

• Terminology

• Methodology

• Templates

• Communication

• Time Differences

• Language Barriers

• Physical Locations

Common Framework Agree On How To Work Together

6

Senior Change Resistors

Change Adoption Hierarchy Matrix

Low

Low

High

High

Adaptability to Change

Org

an

iza

tio

na

l P

osit

ion

Senior Change Supporters

Grassroots Change Resistors Grassroots Change Supporters

Thought Leaders

GadgetPeople

StatusQuo

ChampionsShow

Stoppers

Adapted by Jon Sborov from material presented at Ragan Communications Summit October 2007

SeniorCynics

Build A Framework

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Use Tools

Team

CollaborationIssue Tracking

Document

Management

Requirements

Management

Requirements

Collection

Build Community

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Measure Outcomes

Improved Results:

• End user adoption

• End user satisfaction

• Reduced defects

• ROI validation

Interim Checkpoints:

• Requirements stability

• Full traceability

Summary

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SkillsPerfect world: Train the organizationQuick win: Find mentors

FrameworkPerfect world: Agree on a common approach Quick win: Use free resources

ToolsPerfect world: Use a requirements tool Quick win: Use a free wiki to share information

MetricsPerfect World: Measure everythingQuick Win: Start measuring something

Requirements Resources

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Download the presentation and helpful tips: www.seilevel.com/resources

Skills: Seilevel training (http://www.seilevel.com/whatwedo/training.html)Karl Wiegers’ assessment and skills (http://www.processimpact.com/goodies.shtml)Getting To Yes ( Roger Fisher and William Ury)Team Handbook (Peter R. Scholtes, Brian L. Joiner, Barbara J. Streibel)

Frameworks:Seilevel Messageboard (http://requirements.seilevel.com/messageboard)Seilevel Blog (www.seilevel.com/blog)IIBA (www.theiiba.org)SPIN (Software Process Improvement Network) Group (www.sei.cmu.edu/collaborating/spins/)stickyminds.comRequirements Solution Group (www.requirementssolutions.com)Seilevel Requirements Methodology (www.seilevel.com/resources/whitepapers.html)Karl Wiegers’ Tools, Templates, and Guidelines (www.processimpact.com )Eclipse Process Framework (www.eclipse.org/epf/)

Tools:INCOSE survey for RM tools (www.paper-review.com/tools/rms/read.php)Tool Selection Process (requirements.seilevel.com/blog/2007/04/requirements-in-supplier-selection.html)

Outcomes:Measuring Product Manager Success (requirements.seilevel.com/blog/2006/01/measuring-product-manager-

performance.html)

Thank You!

• Presentation and helpful tips:

– www.seilevel.com/resources

• Email us with questions:

– joy.beatty@seilevel.com

– anthony_oden@dell.com

• Find answers to additional questions sent in:

– http://requirements.seilevel.com/messageboard/

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