How to Reset Your Benefits OnLine Password

Merrill Lynch Wealth Management makes available products and services offered by Merrill Lynch, Pierce, Fenner & Smith Incorporated (MLPF&S) and other subsidiaries of Bank of America Corporation (BAC). MLPF&S is a registered broker-dealer, Member SIPC and a wholly owned subsidiary of BAC.

Investment products:

Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value

Benefits OnLine is a registered trademark of Bank of America Corporation.

Step 1. Click “Reset your Password” on the Benefits OnLine log-in page. ( ( ( ( ( (

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If you’ve forgotten your Password or would like to change your Password, click here to reset and create a new one.

Step 2. Enter your User ID and click “Continue”.

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Enter your User ID.

When you’re done, click “Continue”.

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Step 3. Enter the requested information and click “Continue”.

If you are a U.S. citizen, enter the last 4 digits of your Social Security number. If you are a non- U.S. citizen, enter the last 4 digits of the 9-digit internal verification number provided to you.

When you’re done, click “Continue”.

Select and answer the Hint Question you selected when you first created your User ID.

Please note that clicking “Reset” will clear all of the entries on this page, but WILL NOT reset your Password.

Step 5. This confirms that your Password has been successfully reset.

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Click “Continue” to return to the log-in page. Then enter your User ID and Password and click the “Login” button.

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© 2012 Bank of America Corporation. All rights reserved.

20122874-3 ARF838F2 | 10-2012