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OB10 Report Extraction Guide

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Step1: Open Internet Explorer and type www.ob10.com in the browser.

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Step 2: Please select the country in which you are residing.

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Step-3: Please login to the OB10 website using your OB10 number, user name and Password

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Step 4: In the OB10 main menu, under the heading “Reporting”, click on “Invoice Submission History”.

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Step 5: You can either give your criteria or leave all the filters as is and run the report.

Click Here

You can run the report as isOr by specifying criteria like

Date, currency, amount,Invoice number, invoice type

Etc.

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Step 6: Within few seconds, you will get a report of all the invoices submitted by you and transmitted to HP with the corresponding Transaction Numbers.

TransactionNumbers

You have to provide the Transaction Number of the OB10 invoice to HP

Customer Response Center to knowThe Payment Status.

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Alternatively, you can check the Transmission status of a single invoice by clicking on “Check an invoice number” option available under the heading “Reporting" in the OB10 main menu.

Click Here

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Please enter your OB10 Invoice Number.

Click Here

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You will get the transmission status of your invoice along with the Transaction Number.

If you want to check the status ofAnother invoice, type the invoice number

And click on “Submit”.

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For any invoice submission queries or using various options available on your OB10 account, please contact OB10 support at:

• www.ob10.com/support/

• United States - 1 877 752 0900

• Canada- 1 888 621 0638

• United Kingdom - 0870 1657430

• Ireland - 0035312477710

• France - 0033170708109

• Germany - 004969222220293

• Netherlands 0031207121386

• Spain – 0034914141473

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HP Customer Response Center InformationOB10 delivers your invoices to HP. Please contact HP for payment status.

1. Phone - 800-325-5372, preceded by your country code available on the AT&T website: http://www.business.att.com/bt/international_dialing.jsp

2. E-Mail• United States--

vendor-payables-us-support@hp.com

• Canada-- cnd-vp-crc@hp.com• United Kingdom/Ireland--

uk-ireland-vp.crc@hp.com• Other European Countries--

ec.crc@hp.com

3. Please have your OB10 transaction number (available by logging into your OB10 account at www.ob10.com and going to the Reporting section) for the invoice in question, when you contact HP CRC.