Hyperlinked Library German Library Kongress

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Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0

http://www.flickr.com/photos/garrettc/1743597848

Library resources are for use.

Library resources are for all.

http://www.flickr.com/photos/chrys/48074984/

Every resource its user.

http://www.flickr.com/photos/thomashawk/24089964

Save the time of the user.http://maisonbisson.com/blog/post/12094/scriblio-feature-text-this-to-me

The Library is a growing organism.

The Hyperlinked Community Library

Michael Stephens, PhDDominican GSLIS

www.tametheweb.com | www.dom.edu/gslis

http://www.flickr.com/photos/flightlessxbird365/3740808686

Adapt to ChangeApproach Challenge

Embrace TransparencyLearn, Play, InnovateConnect with UsersEncourage the Heart

Adapt to Change

http://www.youtube.com/watch?v=6ILQrUrEWe8

http://www.businessinsider.com/chart-of-the-day-social-networking-sites-dominate-sharing-2009-7

Approach Challenge

Technology

http://www.flickr.com/photos/chrisheuer/352270858/

Understand Technolust

http://www.flickr.com/photos/ndm007/510980765/

Technostress

http://www.flickr.com/photos/margaretv/2766359549

Techno-divorce

http://www.flickr.com/photos/svenwerk/107267802

Technoshame

http://www.flickr.com/photos/shikasta/30604809/

Technophobia

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/escapist/283209148/

Institutional Culture

Michael Casey | Michael Stephens | The Transparent Library | Creative Commons Attribution-Noncommercial-Share Alike 3.0

Silos of knowledge?

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/smb_flickr/2123196801

Embedded staff.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/sam_and_ian/89836895/

Organizational structure?

Embrace Transparency

The TransparentLibrary

http://www.flickr.com/photos/mdumlao98/237755557/

The Transparent Library has no secrets.

http://www.libraryjournal.com/article/CA6429283.html

Do we hear our users and staff when they ask for change and new services?

Open Communication

Be willing to accept anonymity.

The Transparent Library focuses on user-driven policy not driving users away.

http://flickr.com/photos/aaronschmidt/96941719/

http://www.flickr.com/photos/trucolorsfly/2632811861/

http://www.flickr.com/photos/sirexkat/3663560279/

http://www.flickr.com/photos/shifted/3189258646/

http://www.flickr.com/photos/travelinlibrarian/1924719853

Focus on understanding those folks who might be breaking your rules by listening to their needs. Then act. You and your users will benefit.

http://www.flickr.com/photos/travelinlibrarian/3883513681

http://lib206.lib.wwu.edu/14days/ideas

Serve all of your user groups.

Learn, Play, Innovate

Image: http://www.flickr.com/photos/aaronschmidt/281619803

http://plcmclearning.blogspot.com/

http://www.flickr.com/photos/theskokieten/2093430767/

Measuring the Value and Effect of Learning 2.0 Programs in Libraries

Image: http://www.flickr.com/photos/aaronschmidt/281619803

“I believe that this has been one of the most transformational and viral activities to happen globally to libraries in decades.”

Stephen Abram

http://www.flickr.com/photos/stainedglasswaterfall/2615543276/

http://www.flickr.com/photos/gaspi/12944421/

http://www.flickr.com/photos/alefbetac/874362753/

Play— the capacity to experiment with one’s surroundings as a form of problem-solving.

Henry Jenkins

Jenkins: Confronting the Challenges of Participatory Culture: http://www.projectnml.org/node/540

http://www.flickr.com/photos/broterham/37039048

Curiosity

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/cogdog/2558296803

Exploration

http://www.flickr.com/photos/megcanada/3321813983/

Innovation

Faith is critical to all innovation.

Seth GodinTribes. p. 80

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/jennx/2513840755

Connect with Users

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/pavelm/283910901

Communities are human systems given form by conversations that build relatedness.

Peter Block

http://www.flickr.com/photos/horizon/408517397

Social fabric is created one room at a time...

“Social aggregators that emerge from the Net when enough people carry on those public discussions long enough, with sufficient human feeling, to form webs of personal relationships in cyberspace.” (p. 5).Howard Rheingold (1993)

Connect around a cause, a community or

a concept.

Tribe: a group of people connected to one another, connected to a leader, and connected to an idea.

Seth GodinTribes

http://www.flickr.com/photos/mollyeh11/71605460

http://www.flickr.com/photos/mclibdotnet/2876371210/

http://www.youtube.com/watch?v=9KsFrkxjtj8&e

http://www.flickr.com/photos/14492454@N03/3632022672

Mindkeepers

Mindspotters

http://www.flickr.com/photos/beavis/2425374221/

The result?

Your users care.

http://www.flickr.com/photos/gragsie/2726960906

Leverage the Social Tools

http://www.briansolis.com/2008/08/introducing-conversation-prism.html

Conversation

http://www.flickr.com/photos/svenwerk/858381180

Emotion

http://www.flickr.com/photos/danorbit/1814156778

Connection

http://www.flickr.com/photos/22545434@N00/470892327/

Experience

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/beija-flor/203437970/

Kindness

http://www.flickr.com/photos/81787495@N00/59415205/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/jblyberg/3523000166

Stories.

http://www.darienlibrary.org/catalog/

http://www.dublinonecityonebook.ie/

http://twitter.com/kjam/status/2409785696http://www.walkingpaper.org/2108

http://twitter.com/dcpl/status/2498758888

http://twitter.com/wharman/status/2484480892

http://www.walkingpaper.org/2108

http://twitter.com/wharman/status/2499820220http://www.walkingpaper.org/2108

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0Photo: Markus Trapp

http://maisonbisson.com/blog/post/12094/scriblio-feature-text-this-to-me

Hyperlocal

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/misbehave/2352753067/

30% of smartphone users accessed social networks via mobile browsers.

http://www.comscore.com/Press_Events/Press_Releases/2010/3/Facebook_and_Twitter_Access_via_Mobile_Browser_Grows_by_Triple-Digits

http://www.flickr.com/photos/misbehave/2352753067/

http://www.flickr.com/photos/ndm007/1425079226/

Total social networking access via mobile browsers on all mobile phones rose to 11.1%

http://www.comscore.com/Press_Events/Press_Releases/2010/3/Facebook_and_Twitter_Access_via_Mobile_Browser_Grows_by_Triple-Digits

Encourage the Heart

The Libraryencourages the Heart

http://www.flickr.com/photos/tookie/183503927/

“The chief export of our libraries is kindness.”

Kate SheehanDarien Library

Technology is just a Tool

The heart of the library is people.

http://www.hclib.org/pub/bookspace/hpphotos.cfm

http://www.flickr.com/photos/capemaycountylibrary/2806051062/

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/mrrl/780191578

Connect.Collaborate.

Create.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/pavelm/283910901

Communities are human systems given form by conversations that build relatedness.

Peter Block

http://www.flickr.com/photos/scampion/2792352899/

How can we go forward?

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/old_sarge/100926333/

Break Down Barriers

Focus on constant & purposeful change.

http://www.flickr.com/photos/d_a_v_i_d_m_/84447778/

http://www.flickr.com/photos/gaspi/12944421/

Play ( = Learning)

Prototype.

http://www.flickr.com/photos/frinky/2548934532/

http://www.flickr.com/photos/stainedglasswaterfall/2615543276/

Try out some emerging tools...

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/28481088@N00/1932087056/

& choose what fits.http://www.libraryjournal.com/article/CA6435552.html

Know it’s okay to fail.

Involve your users every step of the way.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/nomextra/165320894

Value EVERY member& non-member.

http://www.flickr.com/photos/murdocke/4179429347

Plan to plan.http://www.flickr.com/photos/garrettc/1743597848

Be human.

Balance is key.

http://www.flickr.com/photos/superfantastic/50088733

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/ansik/304526237

Measure progress.

Don’t be afraid to change.

Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0http://www.flickr.com/photos/pea_green/293802058

Bring your Heart with You

http://tametheweb.com/2008/04/26/meme-passion-quilt-or-what-i-want-for-new-librarians/

Thanks!

Michael Stephens

mstephens@dom.edu

mstephens7@mac.com

AIM: mstephens7mac

gslis.dom.edu

www.tametheweb.com