IM4Q – The Ingredients for SuccessNANCY THALERNASDDDSJULY 24, 2014

Ingredient #1

A Plan

The Multi-Year Plan 1997

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“All county MR Programs, or local managing entities, must be required to have in place a local monitoring team that is independent of the local service system and that is made up of a majority of individuals/family members.

Outcomes for people and individual/family satisfaction should be the major focus of the assessments.”

Ingredient #2

The PAC – Planning Advisory Committee

DD Council

P&A

Temple UCED

Self Advocacy Groups

Family Groups

County Administrators

Providers

Partnership

Ingredient #3 The Penna. Council on

Developmental Disabilities – Graham Mulholland was willing to fund a pilot to prove it could work.

Somebody willing to try the idea to prove it will work

Ingredient #4 Kevin Casey at the P&A

Self Advocacy Groups Family Groups

Champions

Ingredient #5

Celia Feinstein Temple UCED

Worked with self-advocates, families, advocates,

counties, providers and state staff to design and pilot the idea.

Someone to design & run it

Ingredient #6 Pa. County Administrators never hesitated to implement an over sight system that evaluated their performance!

Willing government entities

Ingredient #7

Pa. Providers, while legitimately concerned about objectivity and fairness, opened their doors freely.

Willing providers

Ingredient # 8

The Deputy believed in itThe senior staff believed in it

They proposed and defended the budget for IM4Q

They contracted with Temple U. They built into the states QM system

They made it a county requirement

Support in the State DD Agency

Ingredient #9

Secretary Feather Houston supported the idea…..because she heard from everyone

Governor Ridge funded IM4Q

Support of the Governor and Secretary of DPW

Ingredient #10

The IM4Q Entities Self-Advocates Families Friends and Neighbors Interested Citizens

People who do the work day-in and day- out with commitment

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National Core indicators National Core Indicators

http://www.nationalcoreindicators.org/

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Data to Act On

Improving Quality PEOPLE TO PEOPLE ACCOUNTABILITY

Personal attention to how people are living their lives Local problem resolution process

Involvement of citizens

The protection that comes with letting the “sun shine in”

DATA-BASED ACCOUNTABILITY

Data on health, employment, friends and family contact

Participation in a Quality Improvement process

THE GOAL

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Nancy ThalerNational Association of State Directors of

Developmental Disabilities Services

113 Oronoco StreetAlexandria, VA 22314

703-683-4202

nthaler@nasddds.org  

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