Customer Centric Engineering

Mosesraj R,

CIO & Head of Excellence, Brillio

Mosesraj.r@brillio.com || +91 9980540915 || https://www.linkedin.com/in/mosesrajr/

Mosesraj R

Driving Change || Abstraction || Story Telling || Inspiring || Improvements

US HQ | 5 Global Delivery Centers2 Innovation Centers

A DIGITAL TRANSFORMATION COMPANY

GLOBAL

Digital System IntegrationTechnology First Businesses

FOCUSED

Over 250 Customers26 Fortune 100 | 50 Fortune 500

PROVEN

2000+ PeopleAgile and Customer Centric Culture

RIGHT SCALE

CMMi | ISOScrum Alliance

MATURE

“Our plan is to lead the public with new products rather than ask them what kind of products they want. The public does not know what is possible,

but we do”

StartProducer defines experiences for the customer

Gap – Reality Gap

Gap - Realization gap

Gaps in the Digital World

Digital Engineering – Two dimensions!!

How Do You Qualify It? How Do You Define It?

How Do You Qualify It?

Requirements is a

hypothesis

not a fact

Placed in a corporate floor!!

Total number of Android apps on

Google Play – 3 million (as of June

of 2017) (Source: Statista)

Total number of iOS apps on the

App Store – 2.2 million (as of the January of 2017) (Source: Statista)

We need a bot for

answering people

queries !!

REALITY CHECK?

Right goal helps qualify!

Friend of PM - CODEX

Assess reality, positive & negative forces!!

FOUR BARRIERS ADDRESED

THROUGH THE APP

$43.8 million in venture capital(2011 – 2015)

My Gate App!!

GOOGLE NOW

Experiences – OnTheGo

Timesheet

Work from home

Expenses

Experiences

Where is the barrier?

APPRAISAL system

Goals

Achievements

SELF APPRAISAL

MGR APPRAISAL

DISCUSSION

REVIEWER STAGE

(ONCE A YEAR)

Working in the next curve

SPEED GOVERNOR

IN TAXIS

ATTENDANCE SYTEMS

REVAMP

FUTURISTIC | | REMOVES SWIPE BARRIER

Addons that enhances attractiveness

CODEX

Great Job!!! know more

ActivitiesFord SC 2.0

2 escalation pending from 2 weeks

Green from 4 weeks

CodeX

Funko

Amber from 1 week

4 Action pending from 5 days

1 Action pending from 1 days

1 Action pending from 5 days

Hi! I’m Eva

How can I help you

Tasks to complete

Update Ford SC 2.0 RAG

ManualAuto

FordSC - 1 Developer yet to get allocated

CodeX - PM DNA 2 task pending

Funko - PM DNA 2 task pending

New Project Verizon added to Codex

VIEW

2 developers going on leave next week

Client PulseFrom 3 Weeks

Client Pulse2 Weeks

Client PulseThis Week

VIEW

Intelligence Addon

Brillio’s Enterprise on the Go- The Morning cup of coffee with all company updates under the same umbrella.

Measure adoption for value

TELEMETRY

for live intelligence on

VALUE