Incident Management€¦ · 2/7/2020 1 Incident Management February 2020 2 What is incident...

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2/7/2020

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Incident Management

February 2020

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What is incident management?

• What are the risks associated with doing the work?

• How do you go about determining the risks and managing them?

• Need for prioritization to address risks

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Definitions

JOB HAZARD ANALYSIS Process of examining each step of a job to identify the hazards, severity, probabilities, risk, and controls

HAZARDSomething that produces an undesired outcome

ROOT CAUSE FACTORSAll factors contributing to the occurrence of an incident, accident, near miss (near hit)

CORRECTIVE ACTIONSSteps taken to mitigate the causal factors that contributed to the occurrence of an incident, accident, near miss

JOB SAFETY OBSERVATIONSProcess of observing a worker to determine whether work is being performed safely

SeverityThe degree of

seriousness of the undesired outcome

ProbabilityThe likelihood that

the undesired outcome will occur

RiskSeverity multiplied by

the probability

Calculating Risk

X =

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Calculating Risk

Environment

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• Need a systematic approach to Incident Management

• Do you have a system?

• What systems are available to help you manage incidents?

• Needs Based and Customizable

Incident Management

Systems

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Pre-Planning

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Prepare for the possibilities

ADD A FOOTER

PRE-PLANNING

• Analyze the operation step by step

• Identify hazards

• Assign severity and probability at each step

• Calculate Risk

Risk Analysis

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PRE-PLANNING

• Case Example – Operating a forklift truck

Risk Analysis

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PRE-PLANNING

• What controls are in place/needed?

• Engineering

• Administrative (Written Programs,

Equipment Inspections, Training,

Performance Evaluations, Job Safety

Observations, etc.)

• PPE

Controls

PRE-PLANNING

• How do you establish priorities?

• Risk based approach (Highest Risk First)

• Reactive vs Proactive Approach?

• Factors affecting prioritization

• Available resources

• Degree of impact

• Timelines

• Government oversight

Prioritization

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PRE-PLANNING

• Develop documented Job Safety

Observations

• Based off Job Safety Analysis

• Objective is to observe workers and ensure

tasks are done safely

• Incident Management Systems must

incorporate the job safety observations

• Can be conducted prior to and after an

incident

Job Safety Observation

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Job Safety Observation

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PRE-PLANNING

• SDS must be maintained in a systematic

manner per OSHA

• Incident Management System can

incorporate SDS

• Pros – Readily available, systematically

organized, paperwork reduction, don’t lose,

updated and current

SDS Management

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PRE-PLANNING

• Needs based and customizable

• Searchable

• Multi-user accessible from kiosk

• Print secondary labels

• Generate Reports

SDS ManagementWhat to look for in SDS Management Systems

SDS Management

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Incident

Even with all the preplanning - mistakes happen

Injuries

• Using an Incident Management System to manage a serious forklift accident

• Circumstances

•Untrained Forklift Operator

•Injury to hand

Case Example

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Dashboard

Injury or Illness

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Injury or Illness

Attachments

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Interviews

Interviews

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Root Causes

Root Causes

Look for a system where the information can be customized to meet your needs

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Corrective Actions and Follow Up

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Review, document, correct

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Corrective Actions and Follow Up

Develop Timeline

Identify Corrective

Actions

TrackingAssign Responsibility

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35Corrective Action

36Corrective Action

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37Associate Form

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39Observations

40Observations

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41Observations

Reports

Record Keeping

OSHA 300 LogOSHA 300 A

OSHA 301

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43Reporting

Look for the ability to customize reports

Consequences

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Thank YouDavid Blane

Phone:(317) 288‐3418

Email:dblane@corner-enviro.com

Website:www.corner-enviro.com

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