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8/4/2019 Infolink 20110229 Lenovo Worryfree Computing - Freedom From Warranty Costs - End User Offer on Lenovo Y570
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Subject: Lenovo Worry Free Computing End User Offer on Y570 &Z570 Series
Ref #Infolink#20110229
Date:30th
August,2011
DearBusinessPartner,
ThanksforyoursupportandcooperationinmakingAugustalltimehighsellthruandselloutmonthinhistory
ofLenovo.
Lenovobelievesinprovidingmaximumvaluetoourcustomers.Customerfocushasbeenessenceofour
success.
Inordertodelightourcustomersandprovideworryfreecomputingfor3years,wearehappytoannounce
3YearsWarrantyworthRs5500*
on
any
Y570
/
Z570
series
Notebook
absolutely
FREE!!
Certainsalientpointsoftheofferareasfollows
1. Theofferisvalidfrom30thAugust2011 25thSeptember,2011.2. Thelastdateforonlineredemptionis27thSeptember,2011.
3. Onlineredemptionforsmooth&Hasslefreedeliveryofproductstotheendcustomer.4. Thisofferiscompletelypaperlessforthebenefitsoftheendcustomer.5. Therearenoredemptionchargesandisabsolutelyfreeofcost.
Istronglyurgeyoutoleveragetheoffer&gainmaximumshareoftheavailablepremiummainstreamlaptop
marketalongwithLenovoduringthistimeperiod.Moredetailsoftheofferareenclosedbelow.Requestyou
togothroughthesamecarefullyandcascadethesamedowntoyourstorelevelpersonnel.
WarmRegards,RajeshThadani.
Lenovo(India)PvtLtd.
DirectorConsumerBU
RestrictedcirculationtoonlyLenovoBusinessPartners
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ProgramTermsandConditions:
A) OFFER BUYANYLENOVOY570/Z570SERIESLAPTOPPOWEREDBYINTELCOREIPROCESSOR(2
ndGen.Huronriver)ANDGETADDITIONAL2YEARSCCIWARRANTY(Baseprodu
warranty:1yearonsite.AdditionalWarrantyaspertheoffer:2yearparts.Netwarranty:311
thatis 3yearsParts,1yearLabor,1YearOnsite)WORTHRS5000ABSOLUTELYFREE/.*
StandardTermsandConditionsApplyasperLenovoWarrantyGuidelines.
EXAMPLEYour machine comes with an existing 1year base onsite warranty. In addition to that, we are glad toannounce that your machine has been upgraded to an additional two years of CCI - Customer Carry in
warranty from the date of expiration of the base warranty.Please note that the warranty for the battery is only for the first year and not for the second/third year.
I.e: Lenovo Z570 purchased on 01.01.2011
First year We provide you onsite support when a call is logged with our 180030029929 (toll Free No.) f01.01.2011 to 31.12.2011.
Second/Third year Service to be provided when You log a call on our Toll-Free No. and visit our authorizeservice center near to you. Upgraded warranty from 01.01.2012 to 31.12.2013.
You may also check your warranty status in the below mentioned website for future reference :
http://consumersupport.lenovo.com/in/en/Warranty/Warranty.html
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B) Anyphysicaldamagewillnotbeconsideredforthisscheme.C) CustomerofferRedemptionProcess
C)WebredemptionProcessEnrollment
Visitwww.lenovo.govasool.com Enterdetails:
Name,MobileNo,EmailID,Address,BPNameandBPPhoneNo ModelNO(MTMNostartingwith59XXXXXX) SerialNoofmachine:(withmachineentrycomesthegift) Upload: ScannedcopyofBPInvoicecopy ScannedcopyofserialnoStickerontheNBcartonbox
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D)WebredemptionProcessValidation:Within24workinghours Checksforvalidation
Theinvoicecopyofthemachineboughtisvalidanddateofpurchasewithinprogramperiod. SerialNomentionedontheinvoicematchesserialnoscannedcopyuploadedonthewebsitedu
registration.
Postvalidationofserialnoandeligibilityforoffer,customerwillreceiveconfirmationemailfromagencywithalldetailswithin2448hrs.
Communicationchannels:SMS,TelecallingoremailE)Dispatch
Warrantyupgradationconfirmationpdfdocumentwillbesenttocustomeremailidwithin46weekfromregistrationvalidationdate.
Therewillbenodispatchofanydocument.AllcommunicationwillbeviaEmailorphoneonly.
F)CustomerSupport 12/6customersupportcenterdetails:Email:supportlenovo@govasool.com Incaseofanyquery,contactthewebredemptioncustomercenterforreplacement. Terms&ConditionsThese terms& conditionsapply to the IndependenceDayCelebrationOfferFreedom fromwarranty costs
Lenovo IndiaPvtLtd.to itsendcustomerpursuanttoyouracceptanceofthesame. PleaseRead&Understand
Terms&conditionsgivenbelowbeforeregistering:
1. Offer isavailable throughwebbased redemptionavailableatwww. lenovo.govasool.com, forEndCustopurchasingbetween30
thAugust2011and25
thSeptember2011
2. Endcustomerneedtologintheclaimwiththeserialnumberofnotebookpurchased,contactinformationanduploadthescannedcopyofinvoiceandscannedcopyofSerialnostickerontheNBcartonbox.Uponregistra
the website returns a successful registration message along with a Ticket Number shall be sent a
acknowledgement.
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Sample:
3. ForEscalations/informationondelivery,contactpointswouldbe:4. Email supportlenovo@govasool.com
5. The companysNominated supplier eMartSolutionspvt ltd .Wouldconfirmoffereligibilityon receiptocorrectserialnumberanddetailsfromthecustomerontheredemptionwebsite.
6. TheconfirmationtimeforthewarrantyconfirmationundertheOfferwouldbeapproximately6Weeksfromtimeofreceiptofthecompleteonlineclaimandcleanregistrations.
7. Thecompanywillnotentertainanydirectenquiriesfromcustomertowardsthisoffer.TheseneedtoberoutthecompanysAuthorizedBusinessPartners.
8. AlldisputeswouldhavetobesettledinthecourtsofBangalore,Karnataka.9. ThecompanyreservestherighttoverifythesaleandwithholdthedispatchoftheseGiftitemsitemsifthes
foundnot tobe incompliancewith the requirementsof this scheme. (IncaseThecompanydiscoversspu
claimsfrombusinesspartners,theyaresubjecttopenalaction)
10. Iftheproductchosenbycustomerisnotavailable,Thecompanyreservestherighttoofferanequivalentcateproductofanalternativebrandoranalternativeproduct,whoseMaximumRetailPrice(MRP)maybediffe
TheCustomerreservesnorighttoclaimanydifferentialamountagainstthecompany.
he company reserves the right to cancel, change,modifyorwithdraw thispromotionor its term and conditionswithoutassigningeasonorwithoutgivinganypriornotice.