Post on 17-Jan-2018
description
transcript
Information value chain
Information End user
Information value chain
Raw Information
Listed
Clustered
Clustered
Prioritized
Clustered
Prioritized
Abstracted
Alerted
Key Users Communities &User groups
Portals
KnowledgeBase
Shares and ratio’s
Trend and development
Benchmarks
Analysed
Conclusions Recommendations
InformationListed clustered prioritised
abstracted
Alerted
analysed
recommended
concluded
Information value chain
Intelligence van externe bronnen
listed
clustered
prioritised
abstracted
analysed
concluded
recommended
costs
addedvalue
Trends / benchmarks / on-going
0.3man-day t=0.3
0.4mdy t=0.7
0.4mdy t=1.1
1mdy t=2.1
3mdy t=5.1
0.4mdy t=5.5
+0mdy t=5.5
Externeintelligence
Perprojectopstart
cumulatief
SEARCH
Stakeholder knowledge map
Specialist s
Industries
Key people
Institutions / Organisations
Stakeholder / relevance map
© 2010 Deloitte Touche Tohmatsu
klant€
Klassieke verbindingklantrelatie “verdiepen”
dienstverlener
Adviseur
K-map
I-map
Kennis
Kenners
Klant
Een verbinding erbij =klantrelatie “versterken”
Intelligence
Project / core process
The knowledge cycle
capturing
labelling
best practice
transparency
mapping
sharing
synergy
storing
Coredocuments
Contextdocuments Debriefing
New insightsMistakesLearned lessons
Knowledgebase
archive
Businessintelligence
Externalinformation
Knowledgebase
acceleration
support
Start up
Schiphol airportStakeholder monitoring
Politics
National govt
Local govt
Investors
Airlines
Suppliers
Passengers
Environmental groups
StaffVK
NRC FD
VNHP/de tijdElsevieraviationlogistics
tradeGrey lit
websitesDaily papers
Opinions Trade & industry Etc.
8
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market
capa
bilit
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exist
new
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Inte
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new
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Business Intelligence
Competitor Intelligence
Supplier Intelligence Customer Int.
Knowledge base
research Core process
Pastcurrent
future
TechnologyScience
Stakeholder intelligence
Stak
ehol
der i
ntel
ligen
ce
(business, environment, political)
Market intelligence
Strategic intelligence
Media Intelligence
(comm.&PR)
(sourcing) (CRM)
(KM)
Client of client
Info-S responsibilityBI mgt. responsibilityInterface
(visualisation, interaction, capturing)
Informed decisions
Resource Intelligence
(core process)