Some of our Infrastructure Services include:

Data Management Services

Managed WAN

Managed LAN

Server Management

Storage & Backup

Cloud Enablement

Server Virtualization and Consolidation

First line support

Second line support

Third line support

English & Asian Language Support

Incident Management

Remote End-user PC Support

Application Support

3 Party Ticketing

English & Asian Language Support

Risk Management

Vulnerability Management

Compliance Management

Incident & Continuity Management

Global Risk Operations Centre (GROC)

InfrastructureManagement Services

Infrastructure SupportServices

Helpdesk Services Managed SecurityServices

Virtual Desktop & Managed Client Device

Workplace Transformation Services

On-site Services

System Integration

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Ean NTT Communications Company

E R I OMApplication Services Infrastructure Services Consulting Services

Leverage Emerio’s unmatched infrastructure services that go beyond meeting SLAs – we deliver business value through consistent high quality performance.

OverviewWorld class infrastructure is crucial when it comes to being globally competitive. Technology should align perfectly with productivity requirements. Enterprises require next-generation infrastructure management to benefit from advanced infrastructure and ensure cost-effectiveness in the deployment of these technologies and in their overall functioning.

Transform your business operations by leveraging our end-to-end, reliable and dynamic IT infrastructure services.

Emerio's managed services enable customers to reduce support costs and significantly improve visibility into the performance of the IT infrastructure. We have in-depth experience in providing SLA backed managed services to our customers for more than a decade. Our managed services expertise combined with our mature ITIL based processes provides the leading edge to our customers. Apart from logging and resolving issues, we play a critical role in ensuring the availability of your IT systems.

InfrastructureServicesInnovative, responsive and flexible services.

Providing higher business value!

Reliable Efficient Adaptable Long-term

Your

R AL IT services partner

Contact UsEmerio GlobeSoft Pte. Ltd. (Headquarters)Emerio House, 50 Ubi Crescent #01-05Ubi Tech Park, Singapore 408568T: 65 6349 2999 F: 65 6349 2966

W: www.emeriocorp.com E: info@emeriocorp.com

500+ IT Professionals with competencies in various infrastructure technologies, tools and methodologies

Partnerships with leading technology providers to provide best-of-breed solutions using the ideal product-service combination

Your long-term and Strategic Partner of choice, visible from our excellent customer retention

Dedicated and shared service options with flexible engagement models

ITIL approach to IT Service Management

24 x 7 multi-lingual support services

Why Emerio

Situated in the heart of one of Asia's fastest growing economies, Emerio can deliver cost effective, high quality call handling and problem resolution functions. Emerio’s managed services enable you to focus on your core business and leave the management of your IT Assets to our certified profes-sionals. Our team of certified IT professionals are experts in day to day management of IT systems and provide you with the best possible service. Our global competency centres collaborate with product vendors to resolve the most complex issues with the quickest turnaround time.

Business Systems

Application Layer

OS Layer

Networking Layer

Hardware Layer

Emerio manages the I.Twhile you focus on

Your Business!

Client Testimonial“The deployment team at our customer site has been very professional in taking over the system support from the previous vendor. They are able to identify the key operational tasks, understand the main customer concerns and meet the service level expectation almost immediately. Feedback from the customer is excellent and we look forward to a long-term partnership with Emerio to provide the highest level of service to our clients.”

DirectorA Leading Business Analytics Software &

Services Vendor

Ean NTT Communications Company

E R I OMApplication Services Infrastructure Services Consulting Services

Reliable Efficient Adaptable Long-term

Your

R AL IT services partner

Emerio, an NTT communications company, is a leading IT solutions and services organisation with deep roots in South East Asia. We provide a suite of solutions and a large stack of IT services to our clients in the Banking and Financial Services, Education, Government, Healthcare, Hospitality, and Social Services domains. With over 1,850 employees we have been providing comprehensive ICT solutions, provisioning and management of IT infrastructure and business applications, data analytics, data visualisation and IT consulting services for the past 19 years. Our brand values are REAL. Reliability, Efficiency and Adaptability is the basis of Long-term relationships with our clients.

Emerio – Your REAL IT Partner