New training issues or challenges in passenger

transport (bus and coach) in Belgium

• initial training : Social Fund•periodic training : FCBO

Training

Initial training

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 20110

50

100

150

200

250

300

350

200

240275 282 275

252 259293

256295 296 316

Number of new drivers trained 2000 - 2011

Initial training• 9 weeks of initial training:

2 weeks theoretical training7 weeks practical training

• Some parts not included:DE licenceTicketing system

• evolution of this training system ?

Challenges• Shortage of drivers:

Shorten 9 weeks training?Include DE licence for coach drivers?Include ticketing system for bus drivers?Review the role of simulator in initial training?Include e-learning (CBT programs) for theoretical

parts of the initial training?Alternative ways of providing initial training• in company training (development of a general format)• Evening schools• Pre-training for low educated/qualified candidates

Periodic training

2009 2010 2011 2012* 2012**0

2000

4000

6000

8000

206

3,504

5,210 5,541

8,311

Number of drivers trained in periodic training

Challenges

• to avoid threshold in 2015 or offer solution• develop quality system for trainers• practical training programs !!!• development of future training programs

Future training programs

Health

50% of causes for hospitalisation of

drivers are...

BACK PROBLEMS

DIGESTIVE PROBLEMS

CARDIO-VASCULAR PROBLEMS

Ergonomics (2012)Healthy lifestyle (2013?)

experiences?

Aggression

Verdachte die

buscontroleur

doodsloeg: 'I

k heb

spijt. Dit h

eb ik

niet gewild

.'

Dit weekend

weer twee keer agressie op

openbaar vervoer

Geweld op het openbaar vervoer blijft toenemen

Agressie op

de bus

blijft

zorgwekke

nd

• AgressionHow to prevent it?How to react when it occurs?How to defend yourself?

Fire

•Fire prevention•Fire detection•Evacuation•Fire fighting

Passenger rights

•Specific training program

passenger rights