Post on 06-Apr-2020
transcript
Innovation, Productivity and WellbeingCreating environments that allow legal teams to excel
Caroline Ferguson, Business Transformation and Innovation Director, Simpson Grierson
#LawFest2019
Subject: We must do something about this!
Law Society of England & Wales - 2013
95% said
their stress was extreme
or severe
National Task Force on Lawyer Wellbeing – 2017
28% are struggling with depression
19% are struggling with anxiety
23% are struggling with stress
College of Law New Zealand – 2019
Performance and Well-being Study, 2019
“Innovation is, after all, about more than just engineering new processes. It is a human endeavour that engages the emotions; indeed it must do so if it is to succeed. The creation of an environment that is psychologically safe and moreover, inspiring, is critical to the success of the change”
The FLIP Report 2017
Depression, anxiety and stress negatively impacts:
Physical health
Relationships
Creative thinking
Performance and Productivity
Wellbeing
Productivity
Innovation
Subject: We must do something about this!
“the words we chose do more than just reflect our thought patterns –they shape them. What we say –and how we say it – can deeply affect a company’s culture”
Tom & David Kelley
“To change attitudes and behaviours, it helps first to change the vernacular”
Tom & David Kelley”
Destroy
“Resources”
“Yes, but”
Fixed Expert
Threatened
Propel
Empowered Humans
“Yes, and”
Curious Navigator
Safe
“Resources” Empowered Humans
Unsplash – Jordan Sanchez
#HUMAN
Stories + Check-ins + Capability
Activity
• Are your people doing the best work of their lives? If yes, why? If not, why?
• Do you use language that de-humanises people?
“Yes, but” “Yes, and”
“Big I little i – Tackling the wicked problems of innovation in large New Zealand organisations”
Assumptions fence in our thinking
Activity
• Do you hear “Yes, but” around your organisation?
• Fat chance
• Assumption Crusher
• What Would X Do?
What Would X Do?
• Richard Branson• Donald Trump• Xero• Dalai Lama • Oprah• Red Bull • The All Blacks • Rebellious Teenager
Fixed Experts Curious Navigators
Unsplash – Adnanta Rahaja
“A mind is like a parachute, it doesn’t work unless it is open”
“Big I little i – Tackling the wicked problems of innovation in large New Zealand organisations”
“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn and relearn”
Alvin Toffler, Future Shock
http://mindfulambition.net/beginners-mind/
“Inventing a Thriving Future: Three Ways for Law Firms to Incubate Innovation”
• Encourage everyone to speak up
• Emphasise learning over perfection
• Reduce the impact of hierarchy
Destroy
“Resources”
“Yes, but”
Fixed Expert
Threatened
Propel
Empowered Humans
“Yes, and”
Curious Navigator
Safe
Wellbeing
Productivity
Innovation
My other tips
• Don’t boil the ocean – what is strategically important to your team/organisation?
• Leadership involvement is essential – do not be a “Trojan mouse”
• Not everyone cares - focus where the enthusiasm is
• Space matters
Thank you!@caroferguson