Innovative and Pragmatic eHealth Solutions at Work:

Mekong Region

Dr. Chun Cheng Southeast Asia Senior Regional

Project Manager, InSTEDD

May 20, 2011

InSTEDD’s mission is to improve

global health, safety and sustainable development through:

Building Capacity ���

within communities to foster a local culture

of innovation

Creating Collaboration Technologies ���

for social good

Collaborating with End Users ���

through a bottom up design and

development process

Ensuring Usefulness and Impact ���

through research and evaluation

Who: Created from Larry Brilliant’s

TED Prize and funded by Google.org,

Rockefeller Foundation and others���

What: A network of international

public health experts, scientists, and

software engineers focused on improving health, safety and sustainable

development���

When: Founded in 2006 ���

Where: Based in Silicon Valley, CA,

USA but working in Asia, Africa, the

Americas and Europe���

Why: Long term positive

impact requires communities to continually develop their

own solutions ���

How: We design and use

open source technology tools to help partners enhance

collaboration, share

knowledge and improve information flow so partners

can better deliver critical services in their communities.

Social Responsibility: ���We believe we have a responsibility to use all our skills, knowledge and experience to make a positive impact on global health and safety.

Collaboration: ���We shape our programs and technologies to support and enhance local and global collaboration aimed at achieving meaningful social impact.

Agility: ���We work in incremental and adaptive steps, side by side with our stakeholders and beneficiaries, to jointly design programs and technologies that have measurable impact.

Build Local Capacity

Develop Appropriate Tech

Serve the Real Need

OUR APPROACH: ���

Understand the Context

iLabs Community  |  Technology  |  Sustainability  

InSTEDD iLabs act as enabling environments for technology

transfer and collaboration between software developers,

governments, NGOs, universities, private sector companies,

local communities and experts from a variety of disciplines.

Southeast Asia

Welcome to the iLab Southeast Asia: Early Detection & Response from Grassroots Level

Health Center: First Disease Case Detected

Disease Reporting: The diseases can spread faster than the report information

Disease Reporting: The diseases can spread faster than the report information

Early Detection & Response: is crucial in outbreak situations of diseases like H5N1, H1N1, Cholera

Paper Based Reporting takes days in some places, weeks in others

Phone Call Reporting is too costly for workers at the grassroots level

The Need: Low cost, real time group communication

Understanding the field requirements and local resources is what InSTEDD’s designs are built on

Group SMS Reporting is low cost and works in Khmer

Group SMS Reporting: low cost and works in local language

Group SMS Reporting is low cost and works in Khmer

Local Leadership & Capacity Building ongoing support by the local team

Group SMS Reporting is low cost and works in Khmer

With one common goal: to improve health, safety and development of the people

Technologies Community  |  Technology  |  Sustainability  

Example Tools: For social good focused on health, safety & development

Community  |  Technology  |  Sustainability  

GeoChat is a collaboration tool that allows anyone to chat, report, and

get alerts on their cell phone.

GeoChat: ���KEY FEATURES & BENEFITS

!   Realtime Chats

!   Reports of structured and

unstructured data

!   Alerts on the go

!   Works on any phone with low signal

!   See your team on a map

!   Message can be sent/received over

email, SMS, twitter, GTalk and more

!   Works even without internet

!   Cheap, fast and easy!

GeoChat: ���WHO IS USING IT?

Ministry of Health, Cambodia: The Cambodian Ministry of Health uses GeoChat to simplify report diseases, send staff alerts and rapidly escalate response to potential outbreaks.

Community Health Workers, Mukdahan, Thailand: Mukdahan uses GeoChat in the whole province to connect over 600 community health workers with each other and their managers to accelerate outbreak response and spread useful information to villages.

Department of Mental Health and Hygiene, New York: The Department of Mental Health and Hygiene in New York built their own application on GeoChat in a project with students to track alcohol advertisements near schools.

Inveneo Real Time Ground Support, Haiti: Inveneo used GeoChat during their earthquake relief efforts in Haiti to coordinate field teams setting up wireless services and provide remote support from the USA.

The  Repor8ng  Wheel  

The Reporting Wheel is a non-electronic device that simplifies data reporting for

the most remote workers, including those with literacy challenges.

The  Wheel  Video  

Reporting Wheel: ���KEY FEATURES & BENEFITS

•  Simple and accurate data reporting for

community workers

•  Simplifies data reporting for those with

literacy challenges

•  Code based reporting work with SMS

or IVR (Interactive Voice Respond)

•  Cheap, fast and easy!

Resource  Mapping  

Resource Mapping helps people track their work, resources and results geographically in a collaborative environment accessible from

anywhere.

Resource Mapping: ���KEY FEATURES & BENEFITS

•  Visualize your inventory/

resource of each site on the map

•  Real time update information

from the field via SMS

•  Query your inventory/resource

via SMS

•  Public or Private group view of

available resources on map.

•  Help to design and build what

you need

Resource Mapping: ���WHO IS USING IT?

!   Children immunization

program in China – Myanmar

border

•  Tracking malaria medicine stock

from Health Facility in Cambodia

•  Mapping malaria patient test

information and tracking RDT and

ART stock from rural village in

Laos

Verboice is a stack of applications, services, libraries and APIs that give

users and developers different alternatives to build powerful Interactive

Voice Response solutions.

Verboice: ���KEY FEATURES & BENEFITS

•  Stack of applications, services,

libraries & APIs

•  Users and developers have

alternatives to build powerful

Interactive Voice Response

solutions

•  Works for low to no literacy

levels

•  Customizable

!   Cheap, fast and easy!

At InSTEDD, we envision a world where communities everywhere design and use technology to continuously

improve their health, safety and development.

“What  we  do  at  InSTEDD  is  look  at  the  context  and  the  real  mo8va8ons  of  people  and  try  to  give  them  tools  that  they  can  shape.”  

Eduardo  Jezierski,    Chief  Technology  Officer,  InSTEDD  

COMMUNITY TECHNOLOGY

SUSTAINABILITY

Building Sustainable Solutions

Public Private

Individual

This Starts With You!

For more information, please go to:

www.instedd.org

Dr. Chun Cheng Southeast Asia Senior Regional

Project Manager, InSTEDD

May 20, 2011